Customer Testimonials
Great attention to providing outstanding service.
Lots of shimano parts always has what u need and kind workers all the time
Fast, knowledgeable and friendly service. Did not try and upsell - just fixed the issue with my bike. Great service!
Great service on phone that was followed up with great service in store.
The staff was very friendly and efficient
Jeff and the team at Jax were extremely helpful, knowledgable, and kind. I am completely new to this with the goal of getting into triathlons (long-time runner and swimmer, but have avoided the bike . . .). They were all understanding and didn't make me feel badly about walking in and saying, 'I've got a triathlon in a month - help.' Highly recommended.
Very good to go very fast and nice employees
Employees like Jose and Amal make going into the store pleasant, as does the other employees there. All are knowledgeable and friendly and take the time to explain various products and services and the pros and cons of each, depending on what I am looking for or wanting to do. It’s a great store because the employees make it very welcoming. Thanks.
The service manager (Jesse i think) was very helpful and made some free adjustments on my son's bike while we purchase an allan key wrench. I told my son to give them his future business. Jesse also recommended a tune up but wasn't pushy. Great guy.
Very friendly to greet and explain all the details.
A great group and they did a great job all the way around.
Good selection and the staff were great to work with. No pressure to buy answered all questions and gave recommendations. The
Jax fixed our e-bike flat tire quickly!
I’m a long time customer, Jax San Clemente is the best! Lee, Jason and Andrew totally rock. Great service. Highly recommended.
Love local brick and morter bike shops! They have the essentials for bike supplies. They did a great job tuning up my road bike as well.
Service department saved my race day by having the parts I needed and was able to get the repairs completed the same day. Big thank you to the service team at Ajax.
Both are excellent
The staff were all very friendly and engaging to help me as soon as I walked in the door. Nice job guys, very happy with my bike evaluation and repairs!!!
The customer service was amazing! The sales representative helped us in the store and even found a helmet that fit our daughter. She went above and beyond and you do not find many employees who treat their customers so amazing anymore. Thank you again for all of your help!!
The customer service provided was great.
Excellent customer service, professional, friendly and honest! Thank you!
Don is so helpful every time I come in. He rocks!!
The staff is friendly and knowledgeable. Th products are of good quality.
Everything!! This place is the best!
Always willing to help
Great customer service please keep it up
Great service!
Lee was very helpful and attentive to my needs. Bike rack which I ordered was in an less than a week. Good service..
Team was friendly, helpful, and well-informed.
Customer service and quality of work
I needed a brake caliper, but didn't know the brand or anything and the employee new exactly what I needed by looking at the old one and ordered with a short turnaround.