Customer Testimonials
Competent an friendly service!
Best customer service. Went in to get an adapter for my tire since I had a flat and they took care of that and offered a quick diagnostic check, updated my e-bikes software and took really great care of me - just amazing service!
Fair prices and great service. This is my go to shop for new bike purchases.
Your staff are very friendly and helpful. Love the massive inventory and options for new bikes.
Very easy to talk to, knowledgeable of product and services I requested. Went over and beyond what was expected and I thank you.
I support the local bike shop. The customer service is friendly and helpful. Andrew, the bike mechanic is knowledgeable and does good work.
The products have never felt cheap and the service always feels prompt as possible and personable
The service department is excellent and First name removed and the staff have tremendous knowledge of bicycle products and maintenance requirements.
Honest, direct and quick service!
Taken care w/in a reasonable amount of time. Friendly associates. Thorough investigation of bike. Repaired and satisfied w/ work.
Don was very knowledgeable and professional. Thoroughly examined my bike and did necessary repairs. It was ready for pick up in 1 hour after dropping off
Friendly service
Professional and courteous. JAX ordered my 3 wheel electric tricycle, assembled it and delivered it to my home. From start to finish everything went smoothly!
Everyone in the shop was very friendly and helpful.
I was treated kindly from the moment I walked in the store.
Always consistently great service. I feel like a truly valued customer. So thankful I found this shop.
We were greeted immediately when we rolled in our bike for repair. The bike was diagnosed within minutes of our arrival, and an estimated time of completion was provided. And to top it off, they met their completion time. The whole process was seamless. I’ve already recommended this bike shop to our family and friends.
Helpful and knolegable
Absolutely everything!!! Your merchandise is the highest quality available!! Your employees provide so much knowledge and are so kind, patient, and helpful!!! I would not go anywhere else.!! Thank you!!!
Personal service
Called about a problem with my Scott E-Bike and was pleased to be able to bring it in the same day. Even better the mechanic on duty diagnosed the problem immediately and repaired it same day as well for a very reasonable fee. Couldn’t have had a better experience!
Exceptional customer service
Brought my Specialized Sirrus X into Jax twice for repairs, tune ups etc. Very helpful staff, repairs done timely. Have helped me understand my bike more. I'll be back.
Service is always, and I mean always excellent. Very professional no matter how busy you are, and you are very busy!
The customer service is great!
Even with construction and being short-staffed one tech, the service was outstanding. Thank you!
Great products. Friendly and great customer service.
Came in with a flat tire and they were very accommodating. They were able to fix it while I waited. Very friendly atmosphere. Will use them again.
Professional service and reasonable price!
Great. Service