Customer Testimonials
Friendly staff. Prices seem reasonable. Good follow-through. Some details weren't communicated (paying driver in cash), but service was excellent.
Always kind and helpful! Quick and excellent service!
Solid product- worked great- a bike carrier that went on my Bronco. The gentleman who waited on me recommended the item, put it together for me, and installed it. I was able to go home and use it that night. Very grateful for his great personality and willingness to help a 70-year-old lady!
Everything! Great store
Good selection and prices. The workers were also kind and knowledgeable too. I don't know the gentleman's name who helped me out on 7/3. He was an old guy, but I just wanted to say he's a great person.
Jeff was very kind, funny, professional, knowledgeable, and was very helpful in guiding me with how to use the e-bike that I purchased.
Quality, knowledge and Great service .
My wife purchased a another bike from here. This time around E bike. And we purchased a THULE bike rack hitch.
Ive purchased a mountain bike here before and im sure I'll be getting a E bike here in the future
Thank you Jax bike shop employees
Caitara and Jeff
Sales team is top notch! Don’t try to figure it out on the internet. Go get the professionals at Jax to set you up. The free tune up was seamless. The accessories were all perfect and I can’t wait to put more miles on my new bike.
Love my trek bike love the great old school service that you get from the crew at Jax's
Service is great. Misty and Sebastian were awesome. Mark up on the dropper post was impressively large
Great product selection paired with a friendly, knowledgeable staff that is genuinely passionate about the products they carry. Nate and Wyatt really know bikes, and their enthusiasm for helping customers shines through in every interaction. They went the extra mile to make sure my son and I were completely happy with our purchase, making the entire experience enjoyable from start to finish. I highly recommend them to anyone looking for quality bikes and exceptional customer service.
Super friendly and so helpful!
Great Customer Service
This team and staff are all great! Such great customer service. I had the pleasure of being helped by David (I think that was his name...tall guy lol like really tall) and he was super helpful. Even though he was super busy with other bikes, he took the time to help me and my family with a tailgate cover for my truck, got my bikes into service and didn't try to upsell me anything. Just all around good dude. Thank you to the team here! We will always come back.
Super friendly people who are very knowledgeable that provide excellent service! They are super considerate and price sensitive! You will always get the best pricing and best service!
Excellent products, service and knowledgeable staff.
The service is really good and very helpful
I've been going to Jax for over 20 years for all of our bicycle needs. I took my daughters bike over this year, 3 days before the 4th of July to have the gear system replaced. They got it done It 24 hours! Thank you to Jesse and Misty for executing so quickly so my daughter can ride for all the 4th festivities... You rock! Thank you
The repairs were done efficiently and a quick turnaround.
Very nice sales woman who helped me decide on what bike I wanted to purchase. The bike is incredible!!! Thank you very much!
Rob McNinch
Quick friendly service 😃
Very through and complete job. Elderly biker and safety is important. They checked everything out for a tire change. Great job. Thank you!
When your bike is down and you need it repaired you are looking to get it back quickly and working great. That's exactly what the team at Jax did for me. Initially they had to order a part which was going to take a few days, yet the mechanic got my bike to the point where it worked well enough for me to complete my weekend long ride. Then when the part came in I had my bike back less than 24 hours from dropping it off. This is where I'll be taking my bike from now on and I can't say enough great things about my experience
Good communication, prompt repair
Staff and service is outstanding 👌🤗
Reliable, quality products and people.
Product line and sales service
I really enjoyed my experience at Jax. The staff was friendly and efficient. They examined my bike and let me know what it needed, and it was ready to pick up when they said it would be. They did a great job! I will definitely return.
Service department is great and love the care / concern shown
Good inventory of parts. Jesse is a very friendly service manager. My primary bike shop is Jax because of this.