Customer Testimonials
Staff was very professional and friendly. Can't ask for more than that.
Customer service and sales people are great!
Friendly staff, clear explanations of options.
Every time I need any service I always get the best. I am very happy with Jax and will always bring both my bike and my wife’s bike in for any issue.
The explanation of the bicycle was sufficient👍
Service was excellent, friendly and professional. Nate at the front desk and Don maintaining my bike. Don made my bike like new and did a tad more than expected. Great service!
Nick is amazing. I am so impressed with his customer service skills, and warm demeanor. He was patient with me, did not pressure me into any services I did not need. I never felt rushed or like I was not important because I did not have a fancy bike. He also remembered me when I returned to pick up the bike after it was serviced. This is what is important- that a customer feels valued and heard. Thank you Nick!
I l love all the employees at Jacks because they are some friendly and courteous. Secondly I believe they know their stuff . I’ve been with Jacks for over 15 years !
Great service and selection of bikes and accessories
I needed a replacement pivot bold & nut for my Slash. They found one at another store & had to special order the other. They were extremely helpful find the part & following up... all for a $20 sale. I really appreciated. I'm definitely a fan of Jax!
Great customer service!
Bike rides like new. 🚴🤝
Great Service
Selection and service
Jose is the best
Name brand products that last. Staff is very helpful.
The repair shop can handle anything!
Love this place.. Have bought 3 bikes for my grandson, daughter and myself. I can always.count on this shop for for a great experience in customer service.
The staff takes time to tailor to your needs and give their expertise. Great experience
Hi quality, great customer service
Great staff
Friendly service and top-notch work done on bikes.
The service my flat tire, they were very helpful and quick.
Staff was very friendly and knowledgeable. I had a lot of questions about which bike maybe right for me and they patiently took the time to walk through and answer all of my questions. I came in to purchase a new road bike and Missy guided me through the process and made me feel comfortable that I chose the right bike and I’m very happy with it.
For a local shop,
They could be anywhere in the world
I find Jason quite helpful and know
Aaron brings the bike to reality
Aaron talks alto us and my grandson
I bought the bike for his birthday
The price was right the product is right
Jason and Andrew were a fantastic help. They listened and made some food for thought suggestions without being pushy.
Guess the biggest praise I can give is I went back and bought a bike
Thanks guys!
Helpful knowledgeable people.
Customer service
Staff very knowledgeable about the Trek bikes and related products.
Solid service and parts
Overall knowledge each person has on the bikes. Ability to narrow down bikes to meet customer needs.
Always very pleased with the service and knowledge your team have on bikes. Repair went great, thanks very much!