Customer Testimonials
Awesome peeps - so helpful. - just lovely!
Jose is friendly and super helpful and knowledgeable, appreciate the level of service!
Very helpful / knowledgeable mechanic helped resolve my bike issue.
Vince and the entire staff bend over backward to make the customer experience easy and enjoyable. Better yet, they stand behind their work longer after the initial purchase.
Thank you for answering all of our questions and helping us choose and acquire new bicycles.
I find that your prices are a little high, but with that said, the quality of your accessories are very good and that’s what brought me into your store
I called and instantly had my issue resolved…i came in and picked up what i needed right before they closed! Thank you guys!!!
The wide selection & fully stocked!
I’m a first -time road biker and went in with very little knowledge of the product or gear. Johnny in Laguna Niguel was absolutely fantastic and took the time to walk me through every step. Really felt like a high-end personalized experience. Will definitely be coming to Jax for all my bike needs. Thank you!
Maintenance guys have been great!
Large selection of bikes in stock at very good prices. Very knowledgeable and helpful staff. Great experience overall
Good customer service.
Knowledgeable staff. Very helpful in finding the right product.
Service to my bike was excellent. Communications was very thorough on what work was being done and explained what I needed to do to maintain my bike in good condition. Very pleased with the entire process and will always have my bike serviced by Jax
Thomas was so patient, helpful and kind. He was also very quick with helping us with the bike issue and resolved it while we waited!
The person who helped me out had great customer service.
Staff is always pleasant and helpful.
great service personnel!
Great and friendly service. This is a to notch bike shop!
Great service from Lee and Jason. Two bicycling pros!
Great service and very knowledgeable. Everyone took time to resolve issue and offered best solutions
Best prices you’ll find & the nicest employee, always happy to help you!!
Friendly and effective service
The gentleman helped me get the bike out of my car. Fixed it immediately and I was on my way in no time at all. Great service. Thank you
Great service from a talented, friendly staff!
Great turn around time, great service
Friendly, quick, always eager to serve and get you back on the road. Love this place.
Very helpful and professional
I like the service level performed, I like that even though I opened for a potential derailleur change you didn't change it because it seemed in good shape.So you are not focused on making money 100%. Lastly I like your passion for cycling.
Really friendly place to get what you need and then talk at length about what’s up in cycling. Really fun and inviting.