Customer Testimonials
Trek is a great product/bike. Sales team of Kacey & Craig were awesome. Helped me find the best items at the best deals on what we needed.
Don not only did a great job fixed my bike and also explained to me very well. Appreciate his kindness and help.
First name removed
Brought my son's bike in for a flat tire. They repaired it in short order and explained the flat was due to low tire pressure. With that knowledge, I'll encourage my son to check the tires regularly to avoid these issues in the future. Don was very helpful and knowledgeable.
JAX has great customer service, awesome products and convenient location.
There are many kinds of bikes and accessories in a great store. I was looking for a handle tape and a red reflector on the back. I received a very kind guidance from the staff and even received a reflector as a gift. Thank you so much.
The people. Nick and Braxton are awesome to work with, even when bringing in challenging requests. And Johnny who was the salesperson that helps me pick out the bikes always makes sure I'm happy with my purchase and seeing if there's anything I need.
Fast, knowledgeable, and courteous.
Jax's in Laguna Niguel is AWESOME!
They are fast and know their stuff.
Great TEAM!
Jeff is very knowledgeable and answered every question I had. At first I was kind of scared to start talking and I was just looking around but Jeff made me feel comfortable and ask all the questions I had.
Friendly and knowledgeable.
The owner and staff are very knowledgeable and helpful.
Jesse did a great job in the service department helping me with an issue with my bike. Thanks Jesse!
Very informative and helpful staff
The service - the staff is very helpful
This shop is convenient, has great helpful staff who know what they're doing and they stock everything you need..
What I liked most is how kind Braxton was.
Everyone is always extremely helpful and knowledgeable. It's a joy to go into my local favorite bike shop!
Great service, great follow up. Don listens and takes care of his customers!
Excellent quick and friendly service!
Friendly knowledgeable
The bike works very well after the tune-up.
Don was very friendly and offered several cost effective solutions to figure out what would best match my needs. He was readily available to answer my questions. He fixed my bike in a short time and I appreciated his help loading the bicycle into my car as well.
Great customer service
Great and friendly service!
Knowledgeable and helpful staff.
Friendly, casual but professional, knowledgeable
The service from everyone in the store was great
Don provides exceptional service and the staff does impeccable repairs.
Great customer service, very helpful and knowledgeable. Keep up the good work👊🏻
I walked in someone said hello welcome, i walked around a little see what jax has, in stock, it was nice to not be pressured about buying something. Had a look around picked up what i needed paid and walked out. Just the way i like it.