Customer Testimonials
Everyone is always very helpful and the work on my bike is always excellent.
Thank you!
Service was immediate and very good.
Everyone had great customer service. They all were professional and friendly.
I worked with Del at Jax in Claremont. She is absolutely awesome and has helped me through several minor issues. I recommend Jax in Claremont unconditionally!
Great service, excellent knowledge, and very patient!!
I love the service I get. The staff is always nice and helpful. 😊
The employees are professional and knowledgeable about the needs to repair your new or old bicycle.
service was notable.
Good service and fast, and there’re many option to choose
Good customer service
Everyone was very friendly and they all knew their stuff.
Knowledgable staff, great selection, and service personnel willing to go the e$tra mile.
You seem to always have a good selection of bikes
The team at Jax was extremely helpful! They were friendly and knowledgeable which made me feel great about my purchase. I would definitely recommend!
Very knowledgeable employees. All the employees I dealt with had fantastic attitudes as well.
Such a big help on a busy day!
Yes, perhaps Don has been one of your best hires. He's a great guy, and I'm always happy to see him there when I stop by for bicycle maintenance.
Great personal attention....for the 2nd time. I bought my 2nd bike from JAX as well. Sherry helped me with both sales. I'm a complete novice to cycling and she explained her recommendations, built a couple of bikes to try out, critiqued my ride position to be able to select the best bike and on and on.
Very friendly and knowledgeable staff! They were able to enthusiastically answer my questions and provide solutions! Repairs to my bike were made on time and as promised!
Really like the staff,the community feel of the place and knowing whatever parts ,service or advise I need will be well taken care of. My home place for anything bikes.
Good selection & quality
Great & friendly service (Don)
Jason and team distinguish themselves through their service and customer demeanor. The bike is superb, but the service distinguishes.
Excellent service for bike maintenance especially your service manager Jesse !!
Product turned out to be better than I thought. And service was very good. Worked with Craig, who was very knowledgeable and took the time to make helpful suggestions and introduce me to new items that were previously unknown.
I do all my own repairs but they have what I need, And its good quality parts.
Always great experience!
Fast friendly service
Great customer service with a friendly attitude.
Great Customer service
Service Area Staff Was Stellar! Wasn’t even a brand of E-Bike they carry. Technicians were able to fix a fairly complicated problem within a couple of hours. On top of that I didn’t have an appointment, I just rode in.