Customer Testimonials
Nathan was the best person to help us during our visit to the store.
Everything.
Extremely pleasant team from the moment I walked in for the first time to the time I picked up Bike after being repaired. Store is really nice and organized with a good selection of bikes.
They are very knowledgeable and was very helpful.
Staff was very professional and friendly. My bike was ready earlier than promised.
I am need to cycling. Your workers were all sweet and very helpful in finding the best fit for my height and size. I also return my previous 39 pound bike from a different bike to 25 pound base on their recommendations.
friendly knowledgeable employees.
Friendly, knowledgeable, with great advice!
Jesse was great. Very friendly and helpful. Great service and will definitely be back.
Don and the guys are the greatest
He took care of all my service needs, very courteous and extremely knowledgeable
THANK YOU
Jesse & Joel &
Manny are all awesome! So friendly & helpful.
My wife and I, along with my niece have purchased our Trek bikes from the San Clemente JAX and they were very helpful with the purchase and after!
Jax is solid! They always deliver quickly and effectively. Go to them for all you bike needs
Very knowledgeable and prompt. Straight to business type of work
Personal
I was so happy to find this awesome bicycle shop! They helped me tighten up and install a bell 🛎️ and a mirror as well! Very friendly guys !! Thank you all again! I told my son Eric about you! !!
Vicki Dickens 👍❤️
Friendly service.
Incredible customer service (mail order).
Great service!
Customer service was great. Felt like a neighborhood bike shop.
your employees were very patient and helpful.
I brought my ebike to Jax for new tires and brake replacement. Another local bike shop, who serviced my bike three times, never gave me an estimate when I requested one for the work. This was a $600 service.
I worked with Don, who gave me all his attention. The work was done well and earlier than estimated. There was an issue that resulted from a switch that disengaged the motor when braking. We were able to resolve the problem all the while providing service and trust. I was leery of using a large company, that all is gone now. This is my new bike shop.
Honest and fairness. As well as quality workmanship. Can’t ask for more.
every one there is so polite and courteous, and vary knowledgeable
Knowledgeable and professional employee
Timely repairs and friendly service
The service on my tires was outstanding
Great service!
I have been taking my bike to get serviced by Jax for over 10 years. They're very attentive with your needs and how to help.
The Jax employee was very knowledgeable about helmets and helped me pick and size the right one. It was a good shopping experience!