Customer Testimonials
Great quick service that got me out of a jam. Thanks guys.
Josh, Chris & the team at Trek Knox are a huge help - sound advice & great service, I wouldn't go anywhere else
Staff at Brunswick East are super friendly and knowledgeable.
Great bikes and great customer service.
Staff are very knowledgeable and helpful.
Love the bikes, loved riding friends Treks, floor people are amazing – extremely useful in selecting bike and the great Care in setting it up perfectly
Good quality products, excellent customer services and staff have great knowledge of products and help you a lot.
Amanda is a star.
I really appreciate that the team rides bikes and so when they recommend something it is because they have used it. They really look after my bikes and keep me riding.
Helpful customer service when choosing a bike
Professional and courteous service.
The stuff was really helpfull and I got the issue solved.
Thanjks
Excellent service. Great staff
Always good and thoughtful service from the boys at Trek.
Robustness
Great advice and service
Amazing team at trek, mechanics and staff are all lovely people and really care about giving you the best service and prices possible. Love to see is
Friendly, reliable and fast
Bikes customer service are all top shelf recommend to all
Service was great, staff were informative and helpful for somebody starting to get involved with mtn biking
Exceptional service getting me back on the road after bringing in a damaged bike from a commuting trip gone wrong.
Excellent product and great service.
Matt and the team at Trek Belmont were very helpful in understanding our needs in a new bike, our budget and the changes we wanted such as a carrier, wider tyres for gravel track riding and such
Ready for pickup within a few hours same day, friendly service, no pressure but good advice
Very good service, knowledgeable and helpful
The great customer service and the option to be able to get the bikes serviced by trek!
The helpfulness of Michael & Lauchy
Very helpful staff
Picked up my bike after getting new bars fitted. They told me they put a minor scratch on the bar when fitting and were happy to replace. I couldn’t even see the scratch which they pointed out.
Didn’t want the bars replaced as for me the bike is to be ridden and will get more scratches in due course
The people who served me have always been polite and nothing too much trouble.
They offered to assist in other ways which was appreciative
Great staff, very friendly and professional. Always making sure you get what you need to ride.
Friendly, knowledgeable service.
Friendly and informative sales people.
Good products (despite lack of stock in mountain bikes due to end of model/range for 2026 bikes)
I have owned four Trek bikes now. I like their appearance, comfort and reliability
The service was courteous and efficient.