Customer Testimonials
Great customer service and excellent staff
Always great service from the team, thank you!
Always very helpful
Great friendly service, as always. I love my new wheels and tyres! The team at Kawana turned my job around quickly (same day) despite being short staffed and with a heavy workload. This was greatly appreciated. First name removed
Daniel was especially helpful and kind in assisting me recently with the purchase of my new TREK while en route from Melbourne to Brisbane after my bike wheels were stolen. Would definitely recommend this store over alternative in Canberra which was consulted but not very helpful.
staff know the product
Staff were helpfull considering the bike we needed fixed wasnt from them, was great price and bike fixed quickly. Definitely recommend 👌
Every thing
Service is great, always friendly and helpful
Great service. Polite staff. Good and honest prices
Awesome personalised service
walked in and was easy to deal with, new exactly what i needed and wanted. bike was ready to go then and there
Excellent friendly service
good service. Good knowledge of products. Able to match customer needs to a product.
Great people to help at the shop
Very efficient, very professional great pricing and Christina was great staff member to deal with
Excellent product/bicycles and other products such as tyres, gloves, shoes, tools, etc.
extremely helpful and knowledgeable. very experienced and up to date team willing to share their knowledge with you.
Awesome service from Monroe and the Team!
Great service and recommendations.
The guys down at Trek Brunswick East were really helpful when I bought my new bike. They provided a lot of information and were able to answer all my questions. If you're interested in buying a Trerk bike I'd definitely recommend them.
Dan and the team were all super friendly and helpful!
Love that tou stock pure gels
Good service
Staff are incredible to deal with. Always keen to offer help and go above and beyond.
Nearby availability in Hillarys and friendly and knowledgeable staff. Repair turnaround is also good.
Great service they were very helpful and patient
Great service.
Thank you for your extremely prompt assistance in repairing my bike at short notice.

From first searching on the internet, to the purchase of my bicycle, the whole experience was very professional.
The internet showed that the product was in stock, and the sales lady (Tatiana) was very knowledgeable on the product, and advised on accessories to go with the bike.