DOTS - Australia

Customer Testimonials

Report a concern   January 31, 2026 — Rated 10 out of 10 by T.F. Trek Bicycle Richmond
What do you like about our products and services?

Fantastic services, extremely knowledgeable staff, treated my bike like their own. Shout out to Joe in particular

Report a concern   January 31, 2026 — Rated 10 out of 10 by Dan Richardson Trek Bicycle Cannington
What do you like about our products and services?

Always helpful and responsive.

Report a concern   January 31, 2026 — Rated 10 out of 10 by A.H. Trek Bicycle Essendon
What do you like about our products and services?

Great knowledgeable and helpful customer service.
Excellent value.

Report a concern   January 31, 2026 — Rated 10 out of 10 by T.R. Trek Bicycle Bennetts Green
What do you like about our products and services?

Great service. Staff are always welcoming

Report a concern   January 31, 2026 — Rated 10 out of 10 by Chris Paesler Trek Bicycle Phillip
What do you like about our products and services?

Great service & knowledge

Report a concern   January 31, 2026 — Rated 10 out of 10 by C.J.H. Trek Bicycle Kawana
What do you like about our products and services?

Kawana You're simply the best
Better than all the rest
Better than anyone
Anyone I've ever met

Report a concern   January 31, 2026 — Rated 10 out of 10 by D.B. Trek Bicycle Ashmore
What do you like about our products and services?

Good service excellent part finish on time

Report a concern   January 31, 2026 — Rated 10 out of 10 by N.Y. Trek Bicycle North Lakes
What do you like about our products and services?

Friendly team

Report a concern   January 31, 2026 — Rated 10 out of 10 by R.I. Trek Bicycle Turramurra
What do you like about our products and services?

We have a Trek ebike and are very happy with it. The assistance and service that we have received from Trek Turramurra was most appreciated.

Report a concern   January 31, 2026 — Rated 10 out of 10 by A.L. Trek Bicycle Majura Park
What do you like about our products and services?

Easy to park. Easy to find product. Staff were friendly and helpful.

Report a concern   January 31, 2026 — Rated 9 out of 10 by J.B. Trek Bicycle Fyshwick
What do you like about our products and services?

Im ok, thank you

Report a concern   January 31, 2026 — Rated 10 out of 10 by N.C. Trek Bicycle Kawana
What do you like about our products and services?

Great bike and price and fantastic service

Report a concern   January 31, 2026 — Rated 10 out of 10 by Prue Guest Trek Bicycle Phillip
What do you like about our products and services?

The trek Madone was recommended to me by a bike fitter and after trying about 6 other bikes from other makes I tested it. It was the only one I felt truly comfortable on and felt excited by.
Duncan at Trek Phillip assisted me knowledgeably and was generous with his time. He allowed me to test a couple of models for about 15 minutes each so I was able to make the right decision for me. He's also an absolute ratbag.
Andy also kindly helped me get my new bike into the back of my car and took me through some basic maintenance actions to help keep my new purchase in good condition.
Would shop there again.

Report a concern   January 31, 2026 — Rated 10 out of 10 by D.T. Trek Bicycle Fyshwick
What do you like about our products and services?

Excellent warranty service

Report a concern   January 31, 2026 — Rated 10 out of 10 by D.R. Trek Bicycle Sydney
What do you like about our products and services?

Affordable, transparent pricing for service costs. Friendly and professional staff. Quick turnaround - was told Monday but it was done the day I dropped it off.

Report a concern   January 31, 2026 — Rated 9 out of 10 by M.D. Trek Bicycle Essendon
What do you like about our products and services?

I like Trek Essendon as it is a clearance store...I get my tubes here, and I always browse the clearance items. The bike range is extensive and the team are clearly all cycling fans, and happy to chat bikes and events....good times

Report a concern   January 31, 2026 — Rated 10 out of 10 by G.S. Trek Bicycle Richmond
What do you like about our products and services?

Friendly and helpful went out of their way to find the colour Handle bar tape.

Report a concern   January 31, 2026 — Rated 10 out of 10 by J.K. Trek Bicycle Pakenham
What do you like about our products and services?

Good promt service and great bikes

Report a concern   January 30, 2026 — Rated 10 out of 10 by F.C. Trek Bicycle Joondalup
What do you like about our products and services?

Friendly staff

Report a concern   January 30, 2026 — Rated 10 out of 10 by M.L. Trek Bicycle Cannington
What do you like about our products and services?

Thank you for looking after my Fuel XE (Ticket #8766) . As always Travis' work is top notch.

Clinton and Lian's customers service is excellent.

-First name removed

Report a concern   January 30, 2026 — Rated 10 out of 10 by G.W. Trek Bicycle Warrawong
What do you like about our products and services?

Quality of product; competence and friendliness of staff.

Report a concern   January 30, 2026 — Rated 10 out of 10 by M.B. Trek Bicycle Belmont
What do you like about our products and services?

I have owned 2 x Trek Modanes.
My servicing or any problems are handled easily by the Trek Belmont team.
The shop has a good variety of Nutrician, Helmets etc.
Always welcoming with a smile using my Name.

Report a concern   January 30, 2026 — Rated 10 out of 10 by P.D. Trek Bicycle Brunswick East
What do you like about our products and services?

Great guys in the shop there, always friendly and know the products well. Very happy with my bike after service.

Report a concern   January 30, 2026 — Rated 10 out of 10 by K.B. Trek Bicycle Whitfords
What do you like about our products and services?

Great staff. Fast work. Honest and reliable.

Report a concern   January 30, 2026 — Rated 10 out of 10 by P.I. Trek Bicycle Joondalup
What do you like about our products and services?

Friendly service

Report a concern   January 30, 2026 — Rated 10 out of 10 by S.C. Trek Bicycle Belmont
What do you like about our products and services?

Excellent service very happy

Report a concern   January 30, 2026 — Rated 10 out of 10 by A.P. Trek Bicycle Phillip
What do you like about our products and services?

The salesman (Duncan) was awesome. I enjoyed the riding experience of the bike I chose.

Report a concern   January 30, 2026 — Rated 10 out of 10 by B.K. Trek Bicycle Turramurra
What do you like about our products and services?

Fast, friendly, fair, professional

Report a concern   January 30, 2026 — Rated 10 out of 10 by J.G. Trek Bicycle Brunswick East
What do you like about our products and services?

great customer service and knowledge, very happy with my experience

Report a concern   January 30, 2026 — Rated 10 out of 10 by A.M. Trek Bicycle Penrith
What do you like about our products and services?

Great friendly service


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