Customer Testimonials
Fantastic service, on time and budget
Staff are knowledgeable
Great customer service..
I recently had a Level 2 service done on my Trek Madone SLR 7, and I’m extremely happy with the experience. The customer service was excellent and the staff were very friendly.
I’ve been dealing with this shop for a while now, and they always make me feel like part of the family. I’ll definitely be returning, and I’m happy to recommend this bike shop to anyone.
Very good service and friendly staff.
Quick response
Great service on enquires!
Everytime I've been to the store the staff are really helpful. Thank You
Great service. Friendly staff. Everyone is willing and able to explain and offer useful advice
I purchased OEM scram brake pads which worked perfectly 👌
I like dealing with Dan at Red Hill Centre.
Friendly and helpful service. Always impressed each time I'm there. Highly recommended for you bicycle needs.
Fantastic service. Super helpful. Gave great advice. Everyone provided the same high level of service. Love the bike I got!
kind rouse hill store service, good products
Professional service
I used to live across the road but moved a couple of months ago. I will absolutely keep coming back because the service, price and vibes are second to none! The staff are stellar!
Very helpful and friendly staff.
Great staff providing friendly and personalised service and advice - always a pleasure to visit
Great professional service. Staff were immediately responsive and attended to my bike to help get me back on the road.
Hi, I recently purchased a Trek Marlin 7 from Trek Knox store and received excellent customer service from Chris. He helped ensure I ended up with the correct specced bike for my needs with myself being relatively new to MTB after not having ridden for many years. He was very patient and understanding with me and this was very much appreciated. And the Trek Marlin 7 has been great and has met the challenges I have given it so far. Thank you to Chris for his excellent customer service.
Great friendly service from Matt, the store manager and his staff ... never had a Trek before but it looks and feels quality.
The service took 24 hours as promised and they kept me informed on the repairs and what needed to be fixed. A great experience.
Knowledgeable staff member who guided me me to proper product selection and great to deal with.
Great range of bikes and merchandise.
Great customer service and product knowledge
Beautiful service , very friendly
Great service!
great service
The team were very helpful and responsive keeping me up to date with progress on the new bike. They were clear in managing expectations and provided me with a good run down when I picked the bike up. Overall very happy with the service and the bike.
When I called I said I was driving a long distance so they said they would be able to get my 2 bikes serviced as soon as I got there and be done ASAP so I could then take bikes hlme
Good variety of products staff very helpful and knowledgeable