Customer Testimonials
100%
Friendly, helpful staff.
Efficient and helpful service. Thank you
Quality products with helpful friendly service 😊
The staff at Trek Ipswich are always so helpful and friendly. They go above and beyond for their customers. It always feels like a community whenever I go in. Dan and Dylan are always ready for a chat and offer advice whenever they can. I never go anywhere else.
The service tech who helped us service my son’s bike was great. No booking and he was more than happy to help. Got the bike back running smoothly. Cheers mate
Knowledge staff that were always ready to help and answer my newbie questions and advise me of the best products for my needs
Reliable after sales services so I can keep riding my Trek Checkpoint with confidence that it’s in tip top condition. The bike mechanics also provide helpful, friendly and professional advice on bike maintenance.
Great to deal with and bike looks like new after servicing. Thanks
The staff are friendly and very helpful and do a great job servicing. On Trek products if I have a choice, I would buy accessories elsewhere not because of the quality but because of the price.
Great service and friendly staff
Great advice and customer service and quality products!
I would like to give Trek Camberwell (Victoria) a 10/10 rating and express my sincere thanks to Bill for all his help and support.
Bill has always been professional, knowledgeable, patient, and genuinely willing to help. Whether it was advice, bike setup, maintenance, or answering my questions, he consistently went above and beyond to ensure everything was taken care of properly.
His excellent customer service and attention to detail have made every visit a great experience. Thank you, Bill, for your ongoing support and dedication. It is very much appreciated.
Highly recommended.
Service on my eve was great, communication was very helpful , couldn’t recommend more highly.
Excellent high quality service.
Travis did a fantastic job fixing my bike. He was professional throughout the entire process and took the time to clearly explain what was wrong, what needed to be done, and what to expect. His communication was excellent, which gave me confidence that my bike was in good hands.
Good job team Trek Carrington!
Def recommended
Prompt service, they had bike pre made so no want for assembly of bike, very helpful
Great bikes, great service
Under promising and over delivering. Being prepared to explain
Service from staff and available range
High quality and friendly staff
Good customer service
Great team, highly knowledgeable would recommend to family and friends.
Good crew - some pretty cool bikes kicking about, they must know what they are doing.
Great team. Great Service. Awesome bikes!
Great products and service. Will definitely be back.
Always great service from the team and happy to assist with my bike needs. I will be back
Great service helpful staff
Was very appreciative of the team being able to sort out a tyre replacement as a same day service after getting a puncture on my way into work. The 10% discount as a first time customer was also very appreciative. Great service all round. Thanks team.
Matt? was great at helping and answering all my question, he gave genuine and reliable advise and service.