Customer Testimonials
More than happy with servicing of my Trek e bike at Carnegie. Six month check, resolved minor problems and I found the staff courteous, efficient and unfailingly helpful. Will not hesitate to return for future servicing.
One improvement would be for Trek to install a self opening entry door! 🙂
Joy Haysom
Friendly knowledgeable service
Its a great brand, and service in Carnegie has been always great. People are professional, knowledgeable, and very friendly. Especially Scott, whom i’ve dealt with since 2018.
Quick turnaround for bike servicing. I had a last minute issue with my brakes and the team fit me in straight away and service was completed within a couple hours
Friendly service
Fantastic service from Trek! They serviced both of my children’s bikes and did a great job. The team was friendly, professional, and made sure both bikes were in great working condition. Really appreciate the care and attention they gave to the bikes. Highly recommend Trek for anyone looking for reliable and quality bike servicing!
We efficient & friendly, very nice store
Great people – friendly and helpful – who make things happen.
Very impressed with excellent product knowledge and overall customer service that will definitely see me as a returning customer.
Great service
Its really good quality
Good service
First name removed took her time to explain everything, didn’t feel rushed and walked out with what I needed and more! Great service
Very good service
Well stocked friendly bike shop
Levi was extremely knowledgeable and helpful. We are very happy the purchase and advice provided by Levi
good friendly and helpful staff.
I had a walk in request to get a new tyre fitted.
The team were very accommodating and squeezed the job in even though they were booked out for the day.
Sandow consistently offers great customer service and advice.
Thank you
First name removed
great service
Friendly, informative and efficient.
quick service. Efficient staff
The team is always exceptionally friendly, helpful, and knowledgeable!
Excellent service
Friendly and helpful service
Service was amazing, no trying to push products, but gave lots of suggestions and helpful advice. Store isn’t local but will definitely return
Great seevice
Good prompt service
Prompt service. Clear communication.
Have been riding trek for 20 years, never disappointed. Service at Trek Coburg was fantastic, will be there again for my next purchase

Quality brand with quality products backed up by great service and warranty.