DOTS - Australia

Customer Testimonials

Report a concern   August 8, 2026 — Rated 10 out of 10 by N.G. Trek Bicycle Osborne Park
What do you like about our products and services?

Friendly and efficient service.

Report a concern   August 8, 2026 — Rated 10 out of 10 by M.K. Trek Bicycle Bennetts Green
What do you like about our products and services?

Friendly staff, great range, quick and detailed bike servicing.

Report a concern   August 8, 2026 — Rated 10 out of 10 by G.L. Trek Bicycle Melbourne
What do you like about our products and services?

Very knowledgeable staff, I had an issue with my bike caused by the Williamstown store and the gentleman I spoke to immediately spotted the issue, confirmed the cause, sorted the fix and a couple of days later handed me the bike that works sweet again.

Simple stuff but when your team know what they are doing, it makes it easy to trust and continue engaging with the store!

Report a concern   August 8, 2026 — Rated 10 out of 10 by I.S. Trek Bicycle Brunswick East
What do you like about our products and services?

Great knowledge and care from a local store. Great service.

Report a concern   August 8, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Burleigh Heads
What do you like about our products and services?

Excellent communications and dealings

Report a concern   August 8, 2026 — Rated 10 out of 10 by M.A. Trek Bicycle Phillip
What do you like about our products and services?

Good, friendly and helpful service

Report a concern   August 8, 2026 — Rated 10 out of 10 by R.S. Trek Bicycle Camberwell
What do you like about our products and services?

Thanks to Neil who helped us choose a bike for our daughter. He was very friendly, patient, and knowledgeable, and took the time to understand what would be the best fit for her.

We really appreciated the helpful advice without feeling pressured to buy. Neil made the whole process easy and enjoyable.

Report a concern   August 8, 2026 — Rated 10 out of 10 by T.D. Trek Bicycle Richmond
What do you like about our products and services?

Very helpful as usual

Report a concern   August 8, 2026 — Rated 10 out of 10 by Joseph Desperoux Trek Bicycle Carnegie
What do you like about our products and services?

Really happy with my purchase of the Trek Ballista! 🚴‍♂️💨 The helmet is lightweight, comfortable, and feels very aerodynamic. The fit is excellent, and the ventilation is great even on longer rides. The design also looks fantastic. Overall, a great upgrade for anyone looking for a high-performance cycling helmet. Highly recommended

Report a concern   August 8, 2026 — Rated 10 out of 10 by E.S. Trek Bicycle Essendon
What do you like about our products and services?

Great customer service

Report a concern   August 8, 2026 — Rated 10 out of 10 by S.I. Trek Bicycle Turramurra
What do you like about our products and services?

Great products and excellent helpful service

Report a concern   August 8, 2026 — Rated 10 out of 10 by A.L. Trek Bicycle Turramurra
What do you like about our products and services?

Great team great bikes

Report a concern   August 8, 2026 — Rated 10 out of 10 by S.G. Trek Bicycle North Lakes
What do you like about our products and services?

Hey guys, Trek products are always great, but what really stands out is the service from Nathan at the shop.
He’s an absolute legend and genuinely knows his stuff when it comes to all things bikes.
Great service from passionate people is the best. I’ll definitely be a customer for life. I couldn’t recommend Nathan highly enough!!

Report a concern   August 8, 2026 — Rated 10 out of 10 by Matt Toop Trek Bicycle Ipswich
What do you like about our products and services?

Great blokes, very helpful and knowledgeable.

Report a concern   August 8, 2026 — Rated 10 out of 10 by P.H. Trek Bicycle Richmond
What do you like about our products and services?

The staff were very informative and helpful

Report a concern   August 7, 2026 — Rated 10 out of 10 by M.K. Trek Bicycle Sydney
What do you like about our products and services?

Fantastic service. Andrew was exceptional and very knowledgeable.

Report a concern   August 7, 2026 — Rated 10 out of 10 by D.D. Trek Bicycle Belmont
What do you like about our products and services?

Another great service from the team at Belmont

Report a concern   August 7, 2026 — Rated 10 out of 10 by M.P. Trek Bicycle Camberwell
What do you like about our products and services?

Professional people,will recommend you always the right for your needs. Love trek Camberwell

Report a concern   August 7, 2026 — Rated 10 out of 10 by Andrew Coates Trek Bicycle Woolloongabba
What do you like about our products and services?

Good efficient service and staff are helpful.

Report a concern   August 7, 2026 — Rated 10 out of 10 by C.C. Trek Bicycle Myaree
What do you like about our products and services?

Good service

Report a concern   August 7, 2026 — Rated 10 out of 10 by M.G. Trek Bicycle North Lakes
What do you like about our products and services?

Nathan was very knowledgeable and discussed the differences between bikes and what each offers. Very helpful and took time with me.
While the bikes are pricey i love the quality and style that trek offers.

Report a concern   August 7, 2026 — Rated 10 out of 10 by D.A. Trek Bicycle Ashmore
What do you like about our products and services?

Great products and frendly staff

Report a concern   August 7, 2026 — Rated 10 out of 10 by D.K. Trek Bicycle Sydney
What do you like about our products and services?

- Great value
- Wide range
- Excellent customer service
- Can't name one bad thing

Report a concern   August 7, 2026 — Rated 10 out of 10 by A.G. Trek Bicycle Richmond
What do you like about our products and services?

The staff are very helpful and friendly

Report a concern   August 6, 2026 — Rated 10 out of 10 by P.W. Trek Bicycle Coburg
What do you like about our products and services?

Competitive and quality sourced

Report a concern   August 6, 2026 — Rated 10 out of 10 by Kashif Naseem Trek Bicycle Hoppers Crossing
What do you like about our products and services?

Very pleased with the quick service, attention to details and taking extra step to satisfy the customer. Full Marks !

Report a concern   August 6, 2026 — Rated 10 out of 10 by T.C. Trek Bicycle Fyshwick
What do you like about our products and services?

Very friendly and helpful

Report a concern   August 6, 2026 — Rated 10 out of 10 by T.W. Trek Bicycle Sydney
What do you like about our products and services?

Excellent service. I had a cable problem on my new Rail 9 and it was fixed within minutes.

Report a concern   August 6, 2026 — Rated 10 out of 10 by C.S. Trek Bicycle Warrawong
What do you like about our products and services?

Very helpful and happy to help with advice and tips to someone taking up the sport.

Report a concern   August 6, 2026 — Rated 10 out of 10 by G.W. Trek Bicycle Sunshine Coast
What do you like about our products and services?

Service was great , pleasant and informative


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