Customer Testimonials
Great bike service and customer service!
I love the staff at your Philip, ACT location. Every visit feels like my relationship with the store staff is important to them. They ask how I've been, how my son is, how has my biking experience been, etc... They give good honest advice, but most importantly are always enthusiastic about biking in general. Their enthusiasm is what makes Trek (Philip) my go to brand and shop.
Exactly the items I wanted to buy and at a fair market price. Top quality people in the shop that are attentive and ready to help.
Walked in and got service straight away. I found everything I needed with the guidance of the sales assistant. Really helpful. Really kind highly recommend buying at this store
Really good service by the staff. Explained the service costs and works accurately and was very pleasant.
Range and quality.
Laid back service.
Its great to have a shop front where you can browse products and try out the bikes. The guys in Trek Bennett's Green are very knowledgeable and genuinely care about providing exceptional customer service.
Really great service from Nathan and great quality bike for our son. Will definitely recommend to others.
Team was great, engaged me when I entered and let me browse at my own pace when I didn't need any help.
Great shop, lots of stock and David always offers great customer service
Very helpful
Always extremely helpful and knowledgeable. My favourite bike shop.
Was after a part that couldn’t get in WA and you had it
Great quality products supported with great in store service and expertise. Trek Windsor is my go to bike store of choice.
Team were great, really helpful and super efficient.
Broad range of equipment, and friendly, helpful service
Good turn around period and workmanship.
Great service, great price, highly recommend visiting the team for any help.
Quality brand with quality products backed up by great service and warranty.
More than happy with servicing of my Trek e bike at Carnegie. Six month check, resolved minor problems and I found the staff courteous, efficient and unfailingly helpful. Will not hesitate to return for future servicing.
One improvement would be for Trek to install a self opening entry door! 🙂
Joy Haysom
Friendly knowledgeable service
Its a great brand, and service in Carnegie has been always great. People are professional, knowledgeable, and very friendly. Especially Scott, whom i’ve dealt with since 2018.
Quick turnaround for bike servicing. I had a last minute issue with my brakes and the team fit me in straight away and service was completed within a couple hours
Friendly service
Fantastic service from Trek! They serviced both of my children’s bikes and did a great job. The team was friendly, professional, and made sure both bikes were in great working condition. Really appreciate the care and attention they gave to the bikes. Highly recommend Trek for anyone looking for reliable and quality bike servicing!
We efficient & friendly, very nice store
Great people – friendly and helpful – who make things happen.
Very impressed with excellent product knowledge and overall customer service that will definitely see me as a returning customer.
Great service
From initial enquiry extremely helpful and simple.
Efficient and obliging, and importantly a service that you can call on the phone and someone answers