Customer Testimonials
Friendly and helpful service
Corteus, attentive staff member.
Daniel took great care of us, he was friendly and explained everything we needed to know in detail. As for the bike, I've had bikes from this brand before and I always recommend them.
They had access to the helmet I needed and ordered it with no hassles.
Staff engaged as soon as we walked into the store. knowledgeable about the products, and didn't jsut recommend the top specced bike. they listen to need and made a good recommendation.
extremely friendly and helpful.
The people who worked there was very friendly and was able to help and give us a explanation on items that we were getting and how it works
The staff and the service is really good.
High quality and good range.
Good knowledge and friendly service
Great people and great service
Limited wait time. Knowledgeable staff who took the time to ensure you were happy and got the right products.
Friendly, efficient, and great products
Rob was full of knowledge in respect to the bikes that Tom and I looked at, he was very helpful from woe to go. On Saturday when we picked the bikes up Rob left us in the capable hands of Harry who looked after our sizing and final fit up. Thank you.
Awesome :D
I am told what has been done in my service. Ben explains things very well
i needed grips and a service done on my bike, i also needed a re-adjustment, i had King serve me who's super enthusiastic helped me very quickly got it done promply, i'll never go anywhere else but Trek! my next bike will be what he reccomends.
Easy going sales team who were imformative
Quick speedy and informative service.
I was very impressed by the knowledge and communication skills of the employees in Trek's Clarence Street store. Very friendly and helpful with section of the bike lights I needed and also provided excellent information on the new Trek Madone I was admiring during my visit. I was convinced by Charlie and the team - in a nice and not pushy way - that this will be my next bike when I can save up enough. This was the best experience of my dozens of bike store visits in recent years and while not a loyal Trek consumer, their approach to customers makes me very serious about becoming a Trek man.
The tall gentleman with blonde hair didn’t grab his name but he was very knowledgeable, friendly and had great customer service. Would recommend
The whole team at Trek Hoppers Crossing are elite very help and great customer service
Customer service is always brilliant the selection in store is also very good. Love this store
The team at Trek are incredible. Their customer service approach is first class and their knowledge of bikes and willingness to help makes them stand out from other stores. I would highly recommend them to anyone looking to purchase a new bike or have a bike serviced.
Great service, great team
TREK Bennetts Green staff are welcoming and helpful. Bike services are completed efficiently. There was a bit of confusion this time around however when trying to book our bikes in for their service but when we dropped the bikes off it was all good.
Service was quick, friendly and all work completed was explained.
James was very friendly and helpful. I have been super impressed with Trek Claremont at all times. From bike purchase to any interaction really. Nice work.
Great unpretentious service, really good, well stocked range in the warrawong store.
Attentive service, authentic advice and recommendations without over-selling.
Service always completed to high quality which has supported enduring reliable performance of my Trek bike