Customer Testimonials
Very knowledgeable and helpful.
Polite, professional and knowledgeable services from all staff. Very appreciative of motor replacement outside of warranty period.
Helpful. Accurate Quote. Job well done. pleasant, polite staff.
Friendly, knowledgeable workers.
That the staff help out and go beyond what is required
Friendly and professional
The bike was in perfect condition and the service was great. Thanks.
Your staff are great, the lady that served us was spot on.
Staff super helpful and had great advice.
Adrian was extremely helpful to finalise my purchase and sort out my request on my previous purchase due to a small annoyance on the product
You had what I needed, in stock
Nothing but great service from Tony as always!
Good bikes, great service, guys at Carindale store are friendly and helpful.
Very very helpful good service
Adrian at Trek Carindale was brilliant to deal with, offering excellent insights through my journey into purchasing new bikes. Having landed back on Australian shores I was in the market to get back with my old group. I looked at various brands and there is certainly strong options available in today's market. Having had Treks for a while, im so happy for Aiden to show me and discuss Treks advantages for what I was chasing. The quality of the new Madone is exceptional, coming off an Emonda, the way everything integrates, it truly looks & rolls beautifully. Offering a brilliant warranty, quality and service, thanks for helping me get back into the flow, First name removed.
very details
great bikes and great service always very helpfull
The quality of bikes that trek sell and lovely sales assistant
The staff in the store - Levi in particular - were very attentive
I am so impressed
Trek was able to service my bike in a good and reasonable time.
Good quality products
Outstanding service
They go the extra mile for you
Real world product advice that will help me more enjoy riding and service through the work shop that makes me feel safe and my is being well cared for
Excellent service!
Everyone was very helpful and repairs were completed before promised
All very reasonably priced and with good service
Tatiana was very helpful. Thanks.
Rachel’s friendliness and custom-centricity. You’re always made to feel welcomed with under divided
Attention.
Friendly and prompt service.
Friendly stuff
Good range of products
Clean shop