Customer Testimonials
Always available and will be fitted on the spot
Great service and products
Excellent support from trek retail staff.
Good quality product and sale service very good and helpful
Great service by Jackson and Rob. Lots of on-the-spot walk up services and booked jobs, yet Jackson and Rob keep their cool and look like they are enjoying their job.
I appreciate their attention when assessing issues on the bike. They suggest the best solution, which is often the cheapest option.
I don't go to the store that often. This is because my bike is running well and the servicing at Trek makes my bike reliable.
The team have made good recommendations for products for my bike. From tyres and bike bags, to clothing, I have picked up products that are good quality, durable and fit for purpose.
Friendly and knowledgeable staff, always helpful
I've had my Trek bike for about 10 yrs. I needed a new set of tyres and tubes. Dropped into the Ipswich store and it was all sorted for me with no fuss and great service. Walked out with some lovely new wheels!
Capable and willing.
Friendly staff and a great range.
The assistant I received from Tatian was excellent!!
Knowledge, customer service
Levi & Daniel provided get knowledge & service.
competitively priced, helpful staff
Very friendly and helpful staff. Daniel went above and beyond to answer all my questions and help us in choosing a bike.
Much better than 99 bikes which is where we had come from!
We will be back 😁
Excellent service
Great Service & Products
Jessie provided a very detailed level of service and excellent product knowledge.
Jessie was also very encouraging for new starters in mountain biking as a sport on how to get started.
Thank you.
Good quality and staff offer good, knowledgeable service
Friendly staff and great products
I go to Trek Hoppers Crossing because of the staff. Simple as that. They all know my name and understand what I need and sort me out every time.
Quality products and great service.
Friendly and proactive service
Friendly and professional staff. Always felt welcome.
friendly service very good advice
The bikes and the serice are really good
Knowledge of products excellent.
Service was 100%
The staff were very knowledgeable and could answer all my questions without having to refer to a manual
Jordan gave fantastic service, was friendly, knowledgeable and put all my extras on the bike straight away allowing me to leave the store feeling very confident with the bike I purchased. I have already recommended family and will continue to do so
Great mechanics, who know their stuff, are innovative and up for project builds.