Customer Testimonials
McKenzie. This girl needs to be at the top. Probably one of the greatest customer service interactions I have had. And I've lived all over Australia. Engaging, problem solving ability, willing to help, sense of humour, and all while smiling. Give the girl a raise. She's an asset!
Service was very good and helpful, product was a high quality.
Thank you for providing me the opportunity to provide feedback.
Yesterday I traveled from Nannup to Perth to view the new Trek Domane.
Visited one Trek store and was told a price of $9999.99 for the Trek Domane SLR 7 Gen 5.
Later in the day I was aware another Trek Store had the new Domane in a size M/L.
Drove to that store to see if I could do a test ride on the Domane M/L.
At the store staff put some pedals on the Domane M/L and the size felt correct.
When I enquired about the price of the Trek Domane SLR 7 Gen 5 the price was $14499.99.
Unfortunately it was too late in the day to go back to the first Trek shop I visited and purchase the bike.
I then proceeded to drive from Perth back to Nannup.
Great service by the team at turramurra. Good product and reasonable value.
Great help from store person .
Friendly service. It is great that you can talk directly to the mechanic who does an inspection of your bike and tells you what is needed to be done.
Friendly professional service!
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Friendly staff always helpful, great range of products at good prices
The genuine advice and seeking to understand the issue. They will then fix or correct the issue and offer solutions. I feel comfortable with Trek Windsor and trust in the advice. Keep up the good work guys.
Lifetime guarantee, products look incredible, knowledgeable staff and always a smile and a friendly face
Friendly staff and good supply of stock.
Solid, reliable, good looking. Service with a smile, engaging and helpful. Great mechanics.
THank you for making my trek road bike 'sing' again. My knees appreciate it too!
Excellent customer service and support
Great customer service, friendly staff and quality products.
Awesome customer service as always
Amazing service, knowledgeable, friendly and genuinely interested in their customers and supporting them on their biking adventures.
Great service & Knowledge, Timothy is excellent
Friendly, knowledgeable, helpful staff
Being looked after very well
All very professional people with knowledge of their craft
Great service; quick tunaround; friendly and reliable mechanics.
Daniel and Sandow at Trek Fyshwick were able to break things down very well for a first timer and explain everything. The walked me through all the different aspects of bike features and compared them all while also answering all of my questions.
Incredibly happy with my time there and in the end bought my first bike!
15/10 would 100% recommend everyone go there and talk to them :)
Friendly service. Work was carried out on time.
Great range of products too.
Friendly and customer focused owner
Great product and the staff could not do any more to looking after my requests.
Incredible bike and incredible service
Helpful staff offered advice on frame suze and option to return if not quite right
very good service