Customer Testimonials
Highly professional service and repair of my bike. Maintained great communication along the way (an unavoidable delay on sourcing a part) with a final cost being below the initial quote.
Great product and fantastic service. Thanks to Alex and Tom for their patience and professionalism.
Customer service.
Very helpful staff
Called before I went to the store. They were very helpful and had the item in stock. When I arrived they greeted me and already had the item at the checkout ready to purchase. An excellent and smooth experience.
I recently had my Emonda road bike serviced here and was really impressed with the whole experience. The team had every opportunity to upsell me on extras, but they didn’t — they were completely honest about what actually needed doing. That alone gives me a lot of confidence and is the main reason I’ll be returning for any future servicing.
Great staff, the manager Charlie is exceptional!
Do exeactly what they say
Products are well made and look good and have good support from staff at QV
Great service from Williamstown Trek. Nothing is too difficult for them.
Product was well priced.
However the service was better. Staff friendly, engaged and knowledgeable
Customer service is so helpful
Great product range and super service.
Amazing team at Trek Bennetts Green. Never fail to impress.
Tbh service has been 10/10 since I walked into the store with my kids.
Couldn’t fault it.
The friendly staff at Trek North Lakes actually ride bikes! They know their stuff about the gear that they sell at what are very competitive prices. Staff are helpful and are always there to help. A huge range of bikes are available and before I bought my bike, I didn't realize that Trek catered for all type of cyclists. A terrific LBS with a great products and repair service.
Christina was very nice and helpful. Knew what she was talking about, great shop layout.
The staff are just amazing in the Fyshwick store
Good customer experience, fast service
Friendly professionals
Excellent service always
The young guy serving my wife and I was incredibly friendly and knowledgable. I will be back to buy my own bike from him in the near future
Great service and advice by Rob. Thank you!
Very friendly helpful staff front and service.
Find my Trek bike to fit my needs very well.
Great service and friendly service
Good choice of staff. Helpful and knowledgeable. Good range of bikes and parts
Great service and friendly staff
Quality products and great quality service!
Great service, pleasant staff.
Large range of bikes and accessories. Staff were super knowledgeable and helpful with bike selection and sizing. Feel confident that if any issues with the bike Trek will attend to these issues promptly.