Customer Testimonials
Great service - Luc is very knowledgeable and does a great job. Highly recommend this bike shop!
Robbie and Jackson were the best!!
Very knowledgeable, knew exactly what I wanted.
Great knowledge
Amazing staff
You couldn't ask for much more from Darryl and the team at Treks Bicycle Ipswich, 76 Brisbane Rd. Best team on the field.
Best staff in any bike shop in Sydney. Great customer service.
Daniel and the team are always SO welcoming and accommodating in all aspects of cycling. They go above and beyond on every visit and offer a level of service that is unparalleled in the cycling industry.
They offer a great range of products and unbeatable prices.
Top notch service from Lachlan.
Makes you feel welcome from the moment you call them and does his absolute best to help you out with what ever it is that you need.
He is very proactive on sourcing out spare parts even if is something they don’t normally stock.
Very recommended.
Friendly. Fast. Job done right. Thank you.
Nathan and the team are absolutely awesome to deal with. I have dealt with Nathan in a previous bike shop and lovers his service.
The young man that looked after us was amazing and very knowledgeable
Great attention to detail and customer service
Super helpful and friendly
Duncan and the team are super helpful. I love my Trek bike and the support from the team
Love the large layout of the store, Always have a great range of items on sale, friendly and professional staff. My go too store!
Quality products and great service.
Trek have great bikes and good after sales service
Customer service is always great
Great service
They know there stuff
And always friendly and helpful
Chris went over and above to deliver a fantastic customer experience and assist me with my sons bike. I will definitely be spruking the amazing service at Trek and recommending to my sons friends parents that Trek Knox is a trusted bike retailer.
Thankyou Chris for understanding and taking care of us.
Friendly staff, efficient, fitted me in with little notice, asked questions re my bike to guide their service and advised me re further maintenance.
I've been to Trek Pakenham twice now, one to get a tyre repaired and another to purchase a bike. Both time staff were extremely helpful and attentive. The bike is a very comfortable ride and look forward to using it a lot!
Good quality , valve for money . Great service by store staff
Great staff…Charlie and Andrew in servicing were excellent this week with repairs to my Trek Rail 5. Done within hours.
Great, friendly service and really quick, and cheaper than I thought it would be
Thank you for the good customer service.
The staff were really friendly and James the mechanic was so helpful, knowledgeable, and generous with his time and information
10/10 experience, every time!
Store is kept clean and servicing of my bike was done very well and also quite a fast turnaround.
Good service friendly staff very helpful
I'm not a Trek fan but like the quality of clothing and friendly service