Customer Testimonials
The man serving us was fantastic. Very knowledgeable and helpful. The Customer service was great.
Polite and professional service
Great staff and willing to help
Person care and communication. Responsiveness to riders’ needs and attention to detail.
Fantastic service
Eamon was a great help from changing my pedals to fitting my bike and giving advice for a new cyclist, i could not have asked for a better experience. Not the closest store to me but I will travel back when I need assistance with my bike again.
The staff is incredibly friendly
Patient service when kids wanted to try bikes.
Answered all my questions.
Called up about stock on a bike, was told it’s in a box. By the time I got there(roughly 30-40min) it was on the floor ready for pick up/purchase.
Staff were excellent to deal with, even shortened the seat post for us.
Quick and professional
Had my partner’s bike ready and explained everything in detail to her.
Highly recommend
I was struggling to get the tube out of the wheel of a TREK eBike after the valve failed. The young fellow who spotted me entering the shop door with the wheel was very helpful in replacing the tube.
Love Trek bikes at Turramurra. The staff are experienced and so helpful. The service is professional and prompt. Nothing to fault, except that the shop is always busy with customers, it’s hard to get a word in…. Only joking. Love this shop and recommend it for anything bike related.
High quality products. Very helpful team to answer all the questions
The team are fantastic - nothing is ever too much trouble and they will go out of their way to find the perfect part or the solution to any problem. They're super knowledgeable and stock fantastic products.
Staff service
Great service. Had the part fitted and I’m back on the road
Trek bikes are good quality.
The service at Trek Turramurra is great. Fast friendly and professional.
The service - people are helpful and knowledgeable. Always willing to discuss before purchasing
Staff are professional and friendly. Products are reliable and of a high standard. My bike service was done in a timely manner and all my concerns addressed. Love this shop!
nice workers good quick service fair prices
Good service - always helpful - products go well with my Trek bike - fully integrated
Professional attitude and capability of the great people
Ben, awesome advice and customer orientation for long-term MTB servicing, and James thankyou for the excellent servicing and notes on the work order.
Staff were very helpful and my bike service was done in one day.
I have own 3 trek bikes ,they are well built and reliable and Trek knox provides a reliable service and great products.
Great service
Excellent price unbeatable and very professional
Great service from Perry and the team.
Prompt, friendly and reliable service
Had a great experience yesterday at Trek Turramurra. My son and I stopped by early in the morning to buy a bike helmet for me. The staff member who helped us was excellent, friendly, knowledgeable, and genuinely focused on helping me find the right helmet rather than the most expensive one. The whole experience was easy, pleasant, and enjoyable. Thanks for the great service! ⭐⭐⭐⭐⭐