DOTS - Australia

Customer Testimonials

Report a concern   February 4, 2026 — Rated 10 out of 10 by B.F. Trek Bicycle Carnegie
What do you like about our products and services?

Needed a flat fixed, 25 minutes !! Thanks Trek Carnegie.
Report a concern   February 3, 2026 — Rated 9 out of 10 by I.C. Trek Bicycle Ashmore
What do you like about our products and services?

Friendly staff
Report a concern   February 3, 2026 — Rated 10 out of 10 by P.M. Trek Bicycle Richmond
What do you like about our products and services?

Little moments when a minor thing needs attention is tended to in a positive and helpful manner. It means I’m happy to trust you for the big things eg comprehensive servicing
Report a concern   February 3, 2026 — Rated 10 out of 10 by A.W. Trek Bicycle Sydney
What do you like about our products and services?

Expert advice and great service.
Report a concern   February 3, 2026 — Rated 10 out of 10 by K.L. Trek Bicycle Joondalup
What do you like about our products and services?

Matt is a legend. It's great having a "local bike shop" where the manager knows bikes and can fix anything. I've bought several bikes from Trek and I always get great service. Plus I love my bikes!
Thanks, Matt :)
Report a concern   February 3, 2026 — Rated 10 out of 10 by C.D. Trek Bicycle Joondalup
What do you like about our products and services?

Excellent customer service, good choice of bikes. Easy to shop in store.

Report a concern   February 3, 2026 — Rated 10 out of 10 by F.E. Trek Bicycle Hoppers Crossing
What do you like about our products and services?

Our sales person Alan was amazing. We purchased a bike for my 11 year old and he explained all the features, how to care for the bike as well as taking the time to help him find additional pieces he wanted. Highly recommend the store and Alan!
Report a concern   February 3, 2026 — Rated 10 out of 10 by C.C. Trek Bicycle Kawana
What do you like about our products and services?

Very good service. Staff very friendly and helpful

Report a concern   February 3, 2026 — Rated 10 out of 10 by W.N. Trek Bicycle Kawana
What do you like about our products and services?

Trek are great bikes with great service. Perfect for us.
Report a concern   February 3, 2026 — Rated 9 out of 10 by L.S. Trek Bicycle Warrawong
What do you like about our products and services?

Professional and fast. Friendly staff. Good after sales service, warrenties etc.
Report a concern   February 3, 2026 — Rated 10 out of 10 by S.C. Trek Bicycle Sydney
What do you like about our products and services?

Knowledgeable, kind and speedy
Report a concern   February 3, 2026 — Rated 10 out of 10 by A.H. Trek Bicycle Melbourne
What do you like about our products and services?

Too range
Report a concern   February 3, 2026 — Rated 10 out of 10 by B.C. Trek Bicycle Fyshwick
What do you like about our products and services?

Informative. Excellent communication about servicing of bike.

Report a concern   February 3, 2026 — Rated 9 out of 10 by D.O. Trek Bicycle Burleigh Heads
What do you like about our products and services?

Reliable

Report a concern   February 3, 2026 — Rated 9 out of 10 by L.W. Trek Bicycle Belmont
What do you like about our products and services?

Good Quality
Report a concern   February 2, 2026 — Rated 9 out of 10 by E.L. Trek Bicycle Camberwell
What do you like about our products and services?

efficiency of service

Report a concern   February 2, 2026 — Rated 10 out of 10 by R.C. Trek Bicycle Kawana
What do you like about our products and services?

After sales service is good
Bikes are very good
Report a concern   February 2, 2026 — Rated 10 out of 10 by D.S. Trek Bicycle Fyshwick
What do you like about our products and services?

First name removed was very helpful and gave great service. He answered all of my questions and was great setting up the new bike. I wouldn't hesitate to recommend Trek Fyshwick to others.
Report a concern   February 2, 2026 — Rated 10 out of 10 by E.C. Trek Bicycle Williamstown
What do you like about our products and services?

Good quality products and very helpful service! The guys at Trek Williamstown are knowledgeable, friendly and a delight to go to for all my bike needs.
Report a concern   February 2, 2026 — Rated 10 out of 10 by L.S. Trek Bicycle Richmond
What do you like about our products and services?

Excellent customer service at the Richmond store. I was provided with expert knowledge about the helmet I wanted which was in stock in the colour and size right for me after a fitting.
Report a concern   February 2, 2026 — Rated 10 out of 10 by D.H. Trek Bicycle Camberwell
What do you like about our products and services?

Staff are always helpful, they take time to explain what I need to do to my bike
Report a concern   February 2, 2026 — Rated 10 out of 10 by M.A. Trek Bicycle Sydney
What do you like about our products and services?

Very helpful and knowledgeable staff.

Report a concern   February 2, 2026 — Rated 10 out of 10 by P.M. Trek Bicycle Williamstown
What do you like about our products and services?

Thanks
Report a concern   February 2, 2026 — Rated 10 out of 10 by I.H. Trek Bicycle Kawana
What do you like about our products and services?

Very responsive gentleman who served me making the whole process very easy
Report a concern   February 2, 2026 — Rated 10 out of 10 by A.G. Trek Bicycle Phillip
What do you like about our products and services?

The store is a good size with gear and bikes simply and clearly laid out. Staff are attentive and keen to help but are not overly pushy.

Report a concern   February 1, 2026 — Rated 10 out of 10 by Rogelio Gatchalian Trek Bicycle Rouse Hill
What do you like about our products and services?

People and ease doing things. Close to where i live.
Report a concern   February 1, 2026 — Rated 10 out of 10 by S.B.P. Trek Bicycle Hoppers Crossing
What do you like about our products and services?

Best service with knowledge, great effort and reasonable price.
Report a concern   February 1, 2026 — Rated 10 out of 10 by P.D. Trek Bicycle Carindale
What do you like about our products and services?

Staff very friendly and helpful.
Report a concern   February 1, 2026 — Rated 10 out of 10 by S.C. Trek Bicycle Pakenham
What do you like about our products and services?

All around great service
Report a concern   February 1, 2026 — Rated 10 out of 10 by M.K. Trek Bicycle Penrith
What do you like about our products and services?

I have always had great service from the staff at TrekPenrith . Ranging from advice, to doing a last minute very short notice brake service on my bike the day before a big ride I had planned . I also was invited on the Wednesday morning social ride which I thought was a fantastic opportunity to test ride a bike I had short listed as a future purchase . Given the quality of the Trek bike brand and follow up service I have no hesitation recommending


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