Customer Testimonials
I picked up my new fuel ex5 gen7 on the 15/11/25 and was assisted by Emily. She was great very helpful and knowledgeable giving me discounts on the bike and accessories. Would highly recommend buying from trek bikes Kawana.
Great service and friendly staff
Needed urgent help after a valve broke on me. Helped me immediately and was back on the road in 20 minutes. Excellent service!
Hi Trek Windsor,
Thanks for the 10/10 service for the Top Fuel. Genuinely impressed with the delivery and pick up from the bike wrapper and the bike itself is phenomenal.
Cheers!
The service and knowledge of your salesperson was amazing.
Prompt and friendly service
Quick turnaround on service and repairs. Service rep very helpful.
Friendly service
Love everything about trek
The friendly and helpful staff and a vast selection of bikes and equipment
Fantastic customer service, friendly staff
Good quality and friendly service
Sales staff was very helpful and provided lots of information
Sales staff always helpful and friendly. Quality products and a convenient location.
The team at Trek Carnegie are terrific, they are knowledgeable, and helpful even though extremely busy. I appreciate the customer service shown to me each visit. Thank you very much.
Helpful, responsive, appropriate advice
Excellent and immediate service was provided to repair my daughter's and grandchildren's bicycles.
Store manager is great. Super helpful and friendly.
Very knowledgeable, friendly experience. Very happy
Best bike brand, is nice and convenient to have a shop just in the heart of Melbourne.
Great
Good friendly service
The service was excellent
Friendly services. Feeling welcome and trust in their works and knowledge. Keep up your good work and well done to the team. Highly recommended.
Staff were excellent and extremely helpful and friendly and helped me as someone new to cycling
I love Trek clothing products, super reliable and good quality. thanks!
Really helpful advice, friendly, and always go the extra mile ... and mile ... and mile!
A bike shop I feel like I can trust! Super friendly and knowledgeable staff. Jackson is a fantastic asset.
Service was done with a faulty crank set perfectly.
The staff is extremely friendly and helpful and go the extra mile.
Adam was amazing and sorted my problem out in no time.
Great shop!!