Customer Testimonials
Efficient, helpful, friendly service.
The service department was super responsive to my emergency chain snap that stranded me. Andrew was able to shuffle a few jobs and had me back on the road in an hour.
really appreciated the flexibility that he showed despite having other work being carried out at the same time.
I'll be back to get my bike looked after when the need arises.
Good range of excellent quality bike products
The staff at Coburg Nth Trek have been exceptional. Eager to assist and have solved many of my personal problems by informing of the best products to suit my situation.
The sales crew are helpful and knowledgeable and the mechanical crew always there to assist me stay safe on the road.
Bikes are good.
Staff are great
The fact that you do not do gift certificates really sucks. Head office could very easily do much better than this.
Best service provided
Easy to talk with staff. They treated my wife snd daughter with respect when they went in to buy a pump and get advice on a shock service for me.
Helpful staff
Friendly knowledgeable staff and good products.
My bike service was great!
Very knowledgeable!
Friendlyness and helpfulness of staff, range of products, quality of service
Great service and product
Outstanding customer service. Great products.
Very knowledgeable and excellent service for an over the phone purchase.
Helpful, friendly service and reasonably priced.
Reliable and good quality
10/10 would recommend. And Oli is a stud xox
Soroosh is so handsome
Great customer service
Very friendly thorough and reasonably priced for a safety check
Quality, design, and excellent customer service
Plenty of products to choose from and service was excellent. Dan was so helpful.
The people there are very helpful and know there products.
They give you a lot of there time and explain things very well
My EMTB went in for a repair. The service people particularly Steve was outstanding. He knew his stuff, was very easy to talk to and shared his knowledge of bikes and parts.
I recommend Trek service crew.
Booking process was quick, to find a slot where works could be completed. Store was close to public transport, and informed when I could pickup
Accomodation and pricing
Both sales people were very knowledgable and asked what I'd be using the bike mostly for. They explained the merits of the product and encouraged me to take the demo for a ride, which I did twice. I'd be very happy to recommend to my friends that they try out Trek e-bikes
I just bought a helmet. Beautiful fit and great adjustment available.
Very helpful and friendly service too.
Helpful and knowledgeable