Customer Testimonials
I recently bought a bike from the store and had a great experience. The staff were very helpful and took the time to guide me in choosing the right accessories for my new bike. They also demonstrated how to properly use the accessories, which was really helpful and gave me confidence. I really appreciated their friendly, knowledgeable, and helpful service.
Great help and customer service- didn’t have the colour that I wanted but I needed it that day, so they said I could come back later and change. So impressed, will be back
An excellent job, completed in a very timely manner.
Thank you.
We ordered Trek bike through the store and that was an easy thing to do.
When we collected the bike we were given a run down on the bike which was super helpful.
The shop was only small but very well stocked with Trek gear.
Good shop and helpful staff.
Knowledge and education on new bike and riding style.
They took the time to set up.
Quality products that do what they’re supposed to.
The service is excellent. Paul really knows his stuff and has a great manner.
Always get great service and advise in pakenham will definitely recommend friends and family.
Never had a bad experience.
Thanks.
The staff are incredibly professional, helpfuland technical competent
Great bikes and excellent service
Great range of bikes and accessories, staff very knowledgeable and friendly
Great range of products, not just bicycles but accessories, clothing and nutrition.
Staff or very friendly and knowledgable
Friendly service and fast turnaround
Friendly service
Prompt friendly service
Personal service with good knowledge of product and specs
Great service and attention to detail, highly recommend
Friendly staff and quality bikes
Friendly and helpful service
Efficiency, and courtesy.
Gels, helmets, acessories, kids bikes
Friendly, helpful and informative staff.
Excellent communication from staff member
I love the innovation and rider focus of Trek bikes. Updates to the bikes are always to enhance the rider experience, not just gimmicks.
This also goes for the accessories - this visit was to get an Air Rush Mini, which I ended up using twice at an event that weekend, and I wouldn't have finished without it.
Good quality products and friendly service.
Always good quality and fairly priced
Super friendly and helpful staff.
Trek Windsor installed new bar tape on my domane. Fast and looks great!
Forward thinking, pro-active, kind, being informed during the process. Well done James.
Yesterday was the first time I’ve been in the store. A very well mannered employee sourced 2 tubes for my grandsons bike and asked if I would like to become a member of Trek. I asked what benefits I would get and he said I would get a $10 reduction for my transaction. So a $25 cost was reduced to $15. I will definitely use your services for any other business.