Customer Testimonials
I have own 3 trek bikes ,they are well built and reliable and Trek knox provides a reliable service and great products.
Great service
Excellent price unbeatable and very professional
Great service from Perry and the team.
Prompt, friendly and reliable service
Good selection
Had a service and team genuinely explained what was done.
Friendly staff service is great!
Professional, helpful and friendly staff who know the products to help the customers.
Friendly and efficient. Reasonable price.
Travis is a trustworthy mechanic. Even found a crack in my carbon saddle which was unrelated to the work he was doing for me.
Appreciate the attention to detail and reasonable price for work!
Clinton was also great to chat to, all very genuine.
Appreciate the experience.
Everything is good
We had excellent service during our last visit. Very friendly and helpful. The store also had a decent range of accessories, particularly for shoes which we were looking for.
love the staff! sam is lowkey the best employee ever! :)
Trek is a brand that I am a loyal customer of, but the best part was the customer service that I received from your shop.
Maya was exceptionsla in providing all the advise and showing different options. She even did a quote for few options for customsied bikes.
Great shop and exceptional customer service.
Thank you Trek and Maya, specifically.
Friendly service
Great in-store advice and service. Excellent range of bikes on display.
Had a great experience with the team when I needed to get two bikes serviced. Also great information for some local trails to hit up!
Very well presented store. Excellent service provided by Tatiana. She is very knowledgeable and personable. Highly recommend!
Friendly and helpful staff
Very professional, friendly and good communication.
Quality, advice
Great service done efficiently and on time. Knowledgeable tech.
Jayden was great and communication generally (your bike is ready, heres how much it is) was excellent.
The very friendly approachable staff. Trent and his team are knowledgeable and always happy to provide advice.
Quality products at reasonable prices and great service
Amazing customer service
Always efficient and friendly.
We bought the first bike for our son from Trek. As he grown, he has the third bike from Trek. All bike are in good condition and regular service from Trek. We are very grateful and wondering if we can trade in.
My son sometime swings by to Trek to consult about his Mountain Bike. Fortunately Andy is very patience to give his time. My son admired Andy's product knowledge and his insight. Thank you, Andi!
Staff were very helpful and my bike service was done in one day.