Customer Testimonials
Amazing service from Ben and everyone else at Trek Phillip, would recommend to anyone looking to purchase a bike or that needs work done.
Friendly and helpful service. I mis-ordered the wrong size bike online but the staff realised and were able to correct the mistake and provide me with the right size quickly once I arrive in-store.
The staff were very helpful and provided good advice.
Fast turn around on bike service
Warranty work was done fast and the shop kept in contact with me about the fault
very helpful staff. had urgent repairs required to my buckled wheel as I was going away. when I explained the problem they went out of there ay to replace the buckled wheel quickly
A BIG THANKYOU to David for excellent service 🌟🌟🌟🌟🌟
All of the staff were very accomodating and sized me perfectly. Ive had my first 2 rides already and can feel the quality. Love the bike. Incredibly fast and fun
The staff are very friendly, supportive, knowledgable and talented at bike repair/servicing.
I loved how the team helped me with some custom requests and always happy to go the extra mile!
Very competent bike mechanics and courteous service. Staff take the time to explain what is required for bike servicing. Very impressive.
Always great service from Tatiana, guy and Amon and the rest of the team
Great service from friendly people who know their bikes.
The staff were very kind and helpful. They promptly replaced a tyre and other parts on my daughter's bike. I was happy with their product advice and the low pressure from the sales person. All staff were knowledgeable and happy to share that knowledge with me.
I have been a long time customer and member and have had many bikes serviced with Trek Phillip over the years. Always quality service at reasonable prices.
I have also purchased a bike and other cycling merchandise with the same great service.
I highly recommend Trek Phillip for any cycling needs.
Friendly competent service
helpful and professional staff
Great service. The team in store, especially Bevan were extremely helpful and knowledgeable. I've found in many bike stores, the staff can be quite hard to speak to, if you don't know the lingo, but this wasn't the case at the Camberwell store.
Thanks
The service received in store was fantastic!
Awesome Staff and product knowledge.
They are all about getting more people riding bikes.
The best!
Well presented
Availability, service and brand positioning
The team are always awesome. They were efficient, transparent and most importantly, the bike is riding great. I can't speak highly enough
good employee
Prompt, efficient great to know that the people who are servicing the bike have the experience.
Great service, great products and shop layout. Always a pleasure shopping in your store.
Absolutely love going to Trek at Burleigh. Staff are always amazing and super helpful!
I like the product, but the service I had was fantastic
Great range
Great service & support at Trek Turrumurra and awesome, reliable products.