UK

Customer Testimonials

Report a concern   February 18, 2026 — Rated 10 out of 10 by S.C. Roots Cycles Ltd
What do you like about our products and services?

Really great service! I bought my bike from Roots about 4 years ago and got a bike fit at the time too. I stay a couple of hours away from Doune, but I brought my bike back to them to get it serviced and a few new parts. I can't fault their service and my bike is running smoother than ever. Would definitely recommend as they really know their stuff and I knew my bike was in good hands. Thank you!

Report a concern   February 18, 2026 — Rated 10 out of 10 by H.S. Wheelbase Lake District
What do you like about our products and services?

Very friendly and helpful team. Dealt with the purchase of my bike through a cycle scheme excellently. Bike arrived very well packaged and was easy to assemble.

Report a concern   February 18, 2026 — Rated 10 out of 10 by P.C. Beics Brenin
What do you like about our products and services?

Outstanding service provided, extremely helpful staff.

We hired two e bikes, the bikes were excellent rides, a great way to try before we buy.

The product knowledge given to us was greatly appreciated, especially when one is going to invest in a e bike.

We both had a great day at the centre.
Thank you Martin and First name removed from Cardiff

Report a concern   February 18, 2026 — Rated 10 out of 10 by T.G. Joe Daly Cycles
What do you like about our products and services?

Very flexible and helpful staff. Makes a big difference.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Chris Skjelhaug Peddlers Cycles
What do you like about our products and services?

Excellent customer service all round exceptional knowledge

Report a concern   February 18, 2026 — Rated 10 out of 10 by B.S. Cycles UK Canterbury
What do you like about our products and services?

friendly and helpful staff.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Sam Owens Trek Bicycle Shrewsbury
What do you like about our products and services?

Great product knowledge and very helpful staff who are not pushy and take time to find the right bike for me. Really good advice.

Report a concern   February 18, 2026 — Rated 10 out of 10 by T.H. Trek Bicycle Bristol
What do you like about our products and services?

Good quality and helmet had a one year guarantee against damage

Report a concern   February 18, 2026 — Rated 10 out of 10 by S.L. Trek Bicycle London Battersea
What do you like about our products and services?

Its the most friendly and efficient service, consistently

Report a concern   February 18, 2026 — Rated 10 out of 10 by M.M. OE Bikes
What do you like about our products and services?

Very prompt service and all necessary fixes done and good value for money

Report a concern   February 18, 2026 — Rated 10 out of 10 by P.S. Primo Cycles
What do you like about our products and services?

Quick Response in a time of need.

Required work completed to a high standard.

Helpful and engaging service.

Report a concern   February 18, 2026 — Rated 10 out of 10 by A.S. Bikes of Inverness
What do you like about our products and services?

Prompt efficient service from a friendly staff.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Bamidele Kuduyo Cycles UK Chelmsford
What do you like about our products and services?

You services are excellent. No time wasting when it comes to repair and you don't delay bikes for and after repair. Your product are top notch ๐Ÿ‘Œ ๐Ÿ‘ ๐Ÿ‘. Keep the flag flying.

Report a concern   February 18, 2026 — Rated 10 out of 10 by A.W. Trek Bicycle Sheffield Fox Valley
What do you like about our products and services?

Product and price were very good. A bit of a problem with delivery but Trek sorted it out straight away. I have fitted the derailleur and all works perfectly. Price was much better than anywhere else. I would definately recommend Trek for spare or replacement parts.

Report a concern   February 18, 2026 — Rated 9 out of 10 by Nigel Jones County Cycles Ltd
What do you like about our products and services?

Speedy helpful service. Diolch

Report a concern   February 18, 2026 — Rated 10 out of 10 by L.S. Saddle Safari
What do you like about our products and services?

Dan was brilliant. Personable, kind and knowledgeable! Felt very informed and supported. Excited to use my Brompton and to come back for services and goods in the future

Report a concern   February 18, 2026 — Rated 10 out of 10 by S.S. Veloline
What do you like about our products and services?

Ordering was very easy and competitive pricing for my item.
Delivery was very fast, will definitely use again.

Report a concern   February 18, 2026 — Rated 10 out of 10 by J.B. eBike Centre
What do you like about our products and services?

Friendly, efficient and knowledgeable staff. Thank you

Report a concern   February 18, 2026 — Rated 10 out of 10 by P.H. Head For The Hills
What do you like about our products and services?

Knowledgeable, reliable and trustworthy.
Always do what you say

Report a concern   February 18, 2026 — Rated 10 out of 10 by Jennifer Buchanan Nevis Cycles
What do you like about our products and services?

Great service from start to finish. Very knowledgeable, helpful and friendly. Would highly recommend !!

Report a concern   February 18, 2026 — Rated 10 out of 10 by D.P. Cycles UK Chelmsford
What do you like about our products and services?

Fantastic service, brought my bike in for a service and it was completed along with a new chain in 2 hours.

Report a concern   February 18, 2026 — Rated 10 out of 10 by James Bosley Ridgeway Cycles
What do you like about our products and services?

Always good friendly service.
No complaints

Report a concern   February 18, 2026 — Rated 9 out of 10 by A.B. Trek Bicycle Bristol
What do you like about our products and services?

Very helpful and understanding

Report a concern   February 18, 2026 — Rated 10 out of 10 by Ryan Jones Summit Cycles
What do you like about our products and services?

A professional service with excellent customer communications. Always ready to provide advice.

Report a concern   February 18, 2026 — Rated 10 out of 10 by J.O. Mountain Mania Tring
What do you like about our products and services?

Transparent, great follow up on communication. Knowledgeable and helpful when I needed help chasing up an insurance claim after being knocked off my bicycle.

Report a concern   February 18, 2026 — Rated 10 out of 10 by K.W. Cookson Cycles
What do you like about our products and services?

Excellent service, fourth bike I've bought from Cooksons. They gave me all the information I needed about both the bike and any after sales service, nothing was too much trouble. Looking forward to bike number 5!

Report a concern   February 17, 2026 — Rated 10 out of 10 by Matt Taylor Cookson Cycles
What do you like about our products and services?

Excellent customer service. Friendly, quick, and efficient. I have not been this impressed in a long time.

They sorted the brakes on my new bike with inexpensive parts and very fast turnaround. I literally dropped the bike off, did some shopping, and got a text saying it was ready to collect. You really cannot fault that level of service.

Report a concern   February 17, 2026 — Rated 9 out of 10 by I.S. Peddlers Cycles
What do you like about our products and services?

Friendly and helpful staff

Report a concern   February 17, 2026 — Rated 10 out of 10 by R.W. Proper Bike Shop
What do you like about our products and services?

Does what it says on the tin. Super knowledgable staff, great service, very friendly. Cheers!

Report a concern   February 17, 2026 — Rated 10 out of 10 by B.A. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

The services and The product are 10/10


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