Customer Testimonials
Absolutely fantastic service every time! I’ve dealt with the lads here before and they never disappoint—always friendly, approachable, and incredibly helpful. I’ve reached the point where I wouldn’t even think about going anywhere else. Highly recommended!
Live it. Brilliant bike
I really only use the bike repair/service section and they provide a great service
Regards
First name removed
really enjoyed the experience, very efficient and helpful staff
Great service and a welcoming approach
Great service from the staff. Knowledgeable and enthusiastic
Excellent service. On the ball with any questions. Very professional and prompt. Extremely helpful and very good on giving advice and guidance. Like my new Scot mountain bike.
Also very impressed with the fact that they remembered me from dealing with them before on a Trek road bike.
So will definitely recommend Gary’s Cycles 100%
First name removed
Skibbereen , West Cork
Today I picked up my new brand-new Gusto bike!! As always amazing customer support, exceptional knowledge and expertise and just a wonderful team! Cannot thank you enough for all the help, extremely happy and cannot wait for my first proper spin.
The guys in the shop know what they are talking about. They are friendly and give good advice.
New Wheels and Tyres fitted along with an overdue level 2 service. Great knowledge as always from these guys, super job done by Keith always helpful, friendly and explains everything. Five ⭐⭐⭐⭐⭐
Knowledgeable and highly competent service
Marcus had been helpfulness itself; we purchased 2 Trek 3 equipped bikes from you a little while ago, which are smashing, by the way, and I encountered a minor irritation with a prop stand. Immediate appropriate assistance and dispatch of the solution to our home address, can't recommend these guys too highly.
Knowledgeable, approachable staff, more than happy to help keep an old bike on the road ordering parts. Quick delivery and efficient methods of tracking.
Always very helpful service.
Have never let me down. Not once have i had to return any jobs they have done for remedial work.
They always get it right first time.
The guys are very knowledgable, putting a lot of care, effort, and moral responsibility into their work.
Highly recommended.
Helpful staff and efficient service delivered with care and consideration
Friendly and very professional service.
Knowledgeable, practical and efficient
Excellent service and excellent comms. Highly recommended local bike shop.
Great service from Swinnerton Cycles - huge discount on a pair of Rapha shorts, much bigger discount than elsewhere, & order arrived on time
The Customer Service was outstanding ,
I am a mother who was willing to buy her son a suitable bicycle for his taste age , height and lifestyle and when I walked it I was a bit hesitant which one would be suitable however the young boy who helped me was very calm , patient , and reassuring .
I visited the store once before I took my son with me and he had already knew what would be suitable for him .
He adjusted the height of the seat , modified the part of the bicycle so he could get his legs across easily
Excellent service , and durable bicycles
Recommend it to everyone .
Thank you .
Sofia
Very helpful and accommodating with reasonable charge
New staff and very professional exactly what’s needed as bikes are becoming more technical
Excellent staff who have good product knowledge and technical skills, I would recommend them to anyone
Very happy with the service nice people to deal with good service would use again thank you wheelbase Darlington
Super helpful in assisting with a new wheelset!!
Bought my bike in for a service and when I picked it up my bike looked new. A super job thank you.
Always helpful and friendly team with an expansive knowledge. Good selection of kit available and if they don't have what you want, they'll get it for you.
I liked the down to earth, no nonsense, friendly advice from Nick. He seems realistic and reliable, friendly and kind. The shop is very nicely laid out and well equipped. The location is very pleasant as well.
very friendly, yet professional service. Flexible re: drop off time and work was completed in a short time. Helped me wheel bikes to my car up the road