Customer Testimonials
A helpful and positive attitude. Great customer service and real bicycle expets and enthusiasts.
Cycle to work
Friendly service - really committed to professionalism.
Barna is a magician.
Tarek was v knowledgeable and helpful in the Battersea store and then when I had to cancel that was no problem
Friendly, knowledgeable and helpful staff.
Top shop for service and products!
Always friendly and helpful. Job was very quick to fix. Good price, very pleased with outcome, have been using for years. Would highly recommend.
Easy to deal with
Dean, Nathan and Adam were all extremely helpful every time I went in. Provided knowledge and adive but never tried to hard sell me. Even once I’d made a purchase decision and committed, they let me know that price had dropped and honoured the lower price.
Everything about the experience was excellent - probably the best customer service I have had in a long time
Showroom looked awesome and well laid out. Spoke to a very friendly couple reference my sons bike repair. Very polite and helpful. Highly recommend
Staff well cued up on everything e-bikes. Quick and determined to resolve any issues. This is now my go to e-bike shop!
Everything! There knowledge and advice, the range of products they offer and their service is 2nd to none
Very happy with the Specialized bike I purchased from the store at a great price. Very helpful and friendly staff.
The staff at Ilkley shop were accommodating today when I felt I needed to return an unused product I'd travelled to purchase in person.
I haven't seen a bike shop for years with such a wide selection of bikes and price points.
Wheelbase is a worthwhile highlight for any cyclist who finds themself in Ilkley.
I'd happily buy a bike from the staff at this particular branch in the future.
Great service from Gary and Helen from start to finish. Will definitely use again.
Speedy and efficient
Responded to my email query promptly by email and 'phone. Very helpful and caring
Michael was great - on the spot solution and swift turn around. I coincidentally visited the Greenwich store and definitely it will be my go to place for future bike inquiries.
very friendly and efficient .. purchased a trek bike and the help advise on picking a bike and getting fitted was 100% hoghly recommend stephen and his son ..
We bought 2 Amflow PLs at the end of January.
We were walked through the set up and answered any questions we had (as it'sour first ebike), they charged our bikes so we could go for a ride local to the shop we wanted to try as we are 2 hours away at home.
Since then their after sales support has been 5 star, we've had help replacing a broken dropper lever after a crash, a warranty issue quickly resolved and also technical support over the phone and via email, always happy to help. A friendly and professional service.
Very professional service, recommending only the level of service actually needed. The bike was ready for collection several days before I was expecting.
Good on price and good customer service.
The cycling shorts are amazing quality,couldn't believe how cheap they were and your delivery service was super quick
Reliable expert service for great bikes!
I would have given 11/10
I was given browse time before soft approach once settled on product.
Very knowledgable, listened and responded positively to all my many questions. Just how I think an LBS should be. Excellent experience, thank you.
Good price and fast delivery
Great advice regarding bib shorts and a good selection of products
Helpful throughout the process
Exchange Large Diamant Zing Trip Core e-bike for medium using the e-bike Centre delivery service without any problems. The Diamant is excellent, well designed and recommended.