Customer Testimonials
First class service, helpful and friendly advice as always.
Matt and the team go above and beyond
Fantastic service from the lads at Bikehouse. I have bought several bikes from them in the past. Nothing is a problem and they are always very happy to help.
Friendly staff. Knowledgable. Simon listened to what the customer wanted and I didn’t feel anyone was pushy with sales pressure. Also very helpful to talk to Mark who is himself a rider and sets up the bikes, who gave me excellent advice and was extremely knowledgable. Good experience.Gave me plenty of time to explore and answer my questions before buying. I felt they genuinely wanted to ensure I was a satisfied customer.
Excellent service friendly and knowledgeable staff and my bike rides beautiful smooth.
Thank you for great service
Polite, friendly and helpful staff
I experienced an issue with the rear brake pads on my bike, which made it very difficult to cycle.
Dave Mc immediately identified the issue, explained it to me, showed it to me, and then replaced the rear brake pad. He had me back on the road again in less than 10 minutes. Thank you, Dave, for delivering excellent service ahead of our Club's Sportive on Saturday. First name removed
Efficient, helpful and price conscious!
Fantastic service and very friendly, good selection of bikes in store.
Nice to have a good look around and have a coffee.
Wonderful team of knowledgeable staff. Very polite, respectful and understanding as well. You can ask them anything and i highly recommend for good deals and services.
friendly and super quality
Friendly and helpful staff. Wide range of products.
The people at the Dalby Bike barn are so helpful and knowledgeable and certainly go out of there way to get you biking again around the fantastic trails.
Great helpful advice and super supportive care and after care.
Good price and fast free delivery
Very friendly service and incredible knowledge. Door to door personal service as I dont drive. Very helpful whenever you go in.
👌🏻
Very friendly knowledgeable and helpful staff.
Great range of high quality products stocked, and they can always order in things not in the shop
Adam at the shop in Maidstone was excellent.
It seems as if there was nothing he didn't know about the bikes on show, and he made it easy for me to decide what was best for me.
I will certainly recommend that anyone needing advice on a new bike visit UK Cycles.
Stock and availability, knowledge of their bikes and very friendly service. Servicing of the bikes also.
Manage tio get me a replacement battery free of charge though bike was out of warranty..Brilliant.
Fantastic customer service. Tom was brilliant from start to finish.
Date was booked for service and repairs
Dropped Bike off all work done
Picked Bike up couple day
Happy with price and repairs.
Thanks.
Very helpful and knowledgeable.
Probably more the product knowledge base of the staff moreso than the actual products. But the products do seem well selected
Friendly and efficient service
I’ve had excellent friendly and professional service here and I’d only ever use this company to service my bikes.
Always get top customer service when I call in. Very helpful staff.
Easy, convenient. Job completed earlier then expected.

Always very welcoming and helpful -well done
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