Customer Testimonials
Flexible about timing of loan bike return which very much appreciated.
Fantastic service as always
Great selection of bikes of all types.
A wide range of clothing and accessories.
Polite and friendly staff.
Very efficient service department.
Great customer service and very quick
Excellent customer service from Rick. Friendly, professional and knowledgeable
Very helpful staff
Very quick service
Very Helpful , staff are very knowledgeable
So helpful and kind (and knowledgable!).
Very helpful and a good job has been done
Good service & quick
Very good service.
Great range of products. Friendly, honest advice. Excellent workshop service.
Seeing the job thru from start to finish. 👏 Dave, Gary and Andre in the workshop team.
Excellent service from a team who are always keen to help. Thoroughly recommended.
Great customer service! Thank you for the freebies (strap).
Very efficient service.staff very knowledgable and helpful,thank you.
Great quality products. Staff members are amazing. Really helpful with anything. I came in to get my cleats out on and one of the guys gave me a whole lesson on how to clip in and unclip. No question is too silly and everyone is happy to help
Good pricing
The people were very understanding, knowledgable and helpful. I wasn't made to feel like an idiot for not knowing and everything was explained in a way I understood. I was dealt with in a very timely manner and reassured. What a great team.
Good advice and quality mechanics
Lovely warm welcome, friendly staff. Cafe is great and food and coffee is delicious
Very friendly helpful and take time to listen to your needs. A really good selection of bikes and accessories with a range of prices to suit all.
You can even get a coffee and a cake while you wait.
I recently purchased a bike and accessories through the cycle to work scheme. As a newbie to cycling I had lots of questions and the staff at Trek were great, very knowledgeable, and provided clear and helpful guidance. On purchase day the team took time setting up the bike and explaining how all the bits and kit worked.
Everyone is very friendly and helpful
Great service from friendly, knowledgeable and helpful team
Very helpful and polite manner
Very good communication with the store and quick delivery.
Customer care on a personal basis.
Excellent range of products and always fast prompt deliveries