Customer Testimonials
Always extremely helpful
Friendly, knowledgeable and helpful team.
Staff know their bikes and have a good selection on display, if what you want isn't there, as was the case for me, they verry quickly soused it and had it delivered checked and ready for collection with in a few days
Good service
helpful staff who know that each customer has his/her own ideas about how much they want to spend, so best is not always appropriate.
Large selection of everything to do with cycling. Very helpful staff.
A great service! Would 100% recommend visiting this shop they have all the spares you need!
Friendly service, bike is feeling as good as new. Replaced braked and inner tube and did interim service. Dropped it off before work and collected afterwards although it was ready before the end of the working day. Thank you.
Thoughtful staff who paid attention to what I was after and were flexible and helpful.
Excellent service from Ben. Made buying my first road bike an enjoyable and educational experience! Would highly reccomend.
My go to bike shop, I always get amazing service , they have a great range of products. Really helpful staff too the only downside is that I have to race against the Team Nevis Cycles Race Team 🥵
Friendly service. Came in to get inner tube replaced and strap re-done and they found time to get it done on the same day.
The bins is amazing all premium parts and the customer service is second to none!!
Alex is amazing and Matt was also great in hearing and feeling what the customer feedback was
Great fast service
Supplied and built a bike for my grandson at really short notice.
Fantastic to deal with and all the staff were friendly and supportive.
Great service, locally
Have bought several bikes over the years
Personal service, knowledgeable people who don't make a leisure cyclist like me feel second best!
Expert mechanics - nice people - cyclists themselves. This is everything you want when it comes to having people repair/service your bike.
I went for bike fit Peter jones was the fitter
He was very knowledgeable and experienced explained to him what was not right when going on a long ride .
Went on my bike next day and the issues I had we’re no longer there 👍
Excellent experience when buying a new bike (Domane SLR). Knowledgeable and friendly staff at Trek Bicester. Special mention to Alderney for taking the time to set up bikes so I could test them, and give feedback on the fit. When it arrived, the bike was perfectly set up to my specifications. A great service from start to finish.
Fantastic local bike shop! Looks after all my bike and always do a great job!
I had an accident on my bicycle in Richmond and suffered a fracture in my radius. I called Richmond cycles and they kindly took the bike in for me, so I could then seek medical attention without having to abandon my bike. They didn’t charge me for storing the bike for a week.
Friendly helpful staff,great service.
Staff were very helpful
Friendly helpful staff
Great products made even better by excellent knowledgeable and friendly personal service. So impressed that a year after I bought my bike Mariana remembered me and my husband! That’s incredible service and guaranteed to keep us coming back as customers :-)
Availability and orifes
Great set of lads, happy to help when needed, had a bike break on us and a member of the team came out and replaced the bike within 20mins definitely recommend
Always happy and friendly to help you with all your cycling needs, the best cycle shop in Wrexham
Very helpful and knowledgable