Customer Testimonials
Courteous staff, always willing to help, quality products, first class workshop. Varied range of accessories, friendly and reasonable prices.
Bikes delivered to the door fully built and the driver was an absolute gentleman. He rang ahead to check if the kids were in house because it was xmas. Free servicing is amazing. Really happy with WheelWorx. Great stuff.
Extensive range
Knowledgeable and friendly staff
Guy I talked to is great
Ace job done as always from Yas and the team in restoring an old Marin frame. It is absolutely mint. Thanks.
Helpful, knowledgable, friendly & local 😊
Great friendly service
Pre-work assessment is honest, work is done well and the team are friendly and helpful. Keeping my 17-year old purchase from the shop running as well as when it was bought.
Everyone is always very generous with their time and information. Never pushing you to purchase. Just genuinely interested in their products
A good service
Very helpful
I bought a Trek for my son for Xmas, I know nothing about bikes, the guy who served me on my 3 visits was fantastic, very informative and gave me updates on collection dates and times, first class service👍
Everything
Reliable equipment and professional staff.
Exceptional service from James and John, great range of products, layout of the store is very clean, I would highly recommend Veloline to anyone thinking of buying a new bike or gear!
Professional knowledge and awareness; helpful and friendly
Always friendly staff and products are good quality!
I have purchased the Trek FX 3 SO Sport AL and love it. It replaces the Dual Sport 3 which I thought was good, but this is better, lighter, overall good feel. I principally use it on the road, but it is smooth over rough surfaces. Generally quite fast.
I have met most of the staff at Trek Bicester, who were all v friendly, knowledgeable and helpful. Following the sad loss of both Beeline Bikes and Bike Zone in Oxford, Trek Bicester seems like a good alternative for enthusiasm, knowledge and help.
Very helpful and knowledgable.
Excellent customer service from Rich
The people. Friendly and helpful without being pushy
Found the bike I wanted, and it was easy to order. Customer service was good, with phone calls instead of relying on email.
When I had a problem with a delivery address it was sorted quickly with a phone call to a real human being!
Friendly efficient service every time. The team communicate very well so you know where you are and what’s happening during the service. Really good all around.
Great Customer service and very helpful
Great knowledge from staff. Very helpful and willing to help find what you want.
good selection of bikes, good value and helpful advice. Very good service overall. I am really happy with my Raleigh Motus Tour Hub.
Range
I like your bikes qnd the website and owning one of your bikes I like the fact that I can contact you with a question about a replacement part or repair and get a reply the same day.
Do what they say they will, when they say they will and do it well.