Customer Testimonials
The team at Trek Bracknell were very welcoming and knowledgable I find this important when shopping for a new bike as I am also quite keen.
I felt there was no rush and I was able to test any model if I wanted.
Having had a trek previously for many years I was leaning towards another brand. But having reviewed the models and prices it was not difficult for me to choose the procaliber.
Very good approachable staff with very good knowledge of products along with excellent customer service
Absolutely went above and beyond for a truly positive customer experience, would have no hesitation in purchasing something from Nevis Cycles again.
Helpful staff who are knowledgeable.
Provided a speedy service .
Good communication.
Great services and good prices and always very helpful
Great lads, great service.
Excellent service from all the team.
My bike is now set up for my ageing needs. Thanks Paul for your patience and understanding.
Excellent customer service
staff knowledgeable large selection of bikes
friendly staff
Range and advice
Always very accommodating, knowledgeable and quick to find the fault and fix it.
Online booking, super froendly and helpful staff. Was also provided with a spares bag.
Friendly and knowledgeable.
Happy to help
Local!
A very friendly service, Laurie who i dealt with was very knowledgeable about the bike i was interested in.
He took time to explain the controls of the bike and assisted in downloading the app required to communicate with the bike.
all in all a great service.
Prompt and efficient service
Mostly cheerful friendly reception.
Plenty of advice available from knowledgable staff.
A willingness to match market prices with a very user friendly returns policy,
Well lit clean spacious showroom.
Quality warranted products .
Plus the best bikes in the world.
Efficient and friendly service
Bike taken in for a service. Date booked in advance. Dropped the bike off and greeted as usual in a friendly and efficient manner. They rang after making an assessment to tell me what work was needed and the price which was very reasonable.
Collected the bike following a call to say the work was completed.
Prompt, efficient, and friendly service as ever.
Friendly and knowledgeable people, I wouldn't go anywhere else.
Fantastic service from the guys at your Maidstone branch.
Very helpful and knowledgeable to the problem.
Excellent products attractive propositions and well cared for services excellent as always and especially this time my Silver La Pierre looked like it had a problem and was dealt with perfectly to get the battery up and running and to get the bike back on the bike carrier thank you very much all cycle world staff!
Staff have excellent product knowledge. Helpful advice from workshop.
Great personal service and quick response to the problems that will stop you riding.
Excellent
Good advice and customer service
Big choice, lovely staff
I bought a bike for my daughter, and one for me. Really knowledgeable, helpful and friendly staff. Couldn’t recommend highly enough.
Great customer service: fast, effective communication and progress
The Staff at Manchester are very friendly and the Repairs are quick and good value. The shop is a nice place to visit and chat about Bikes.
Pick up and delivery at reasonable cost.