Customer Testimonials
Great customer service: fast, effective communication and progress
The Staff at Manchester are very friendly and the Repairs are quick and good value. The shop is a nice place to visit and chat about Bikes.
Excellent service and fast delivery highly recommend Thanks again 👍
Hello, I did try to leave feedback on your website but for some reason was unable to add to that left there by other customers. However, I must say that I'm delighted with the prompt service and quality of the replacement front wheel you supplied. It runs true and its new bearings have eliminated the wandering which was apparent with the original, no doubt the result of its worn state from many years of use. The staff, Adam and Mark were most courteous, friendly and helpful as to my somewhat modest needs and I shall have no hesitation about recommending County Cycles to other people and for any further requirements of my own in future.
Best regards from Burry Port,
Michael J Stride.
Easy and efficient booking and collection, allowing us to experience the phenomenal trails.
Great service from Wheelbase, ordered an Amflow PL carbon, received a curtesy call from the Ilkley store to arrange delivery, this gave me a chance to ask a few questions, they were very helpful and polite. Bike arrived quickly and was very well packaged, everything assembled super easily and everything worked perfectly thanks to the store pre assembly and checks by the professional mechanic. Highly recommended and would definitely buy from here again, many thanks!
Tom was very helpful processing my bike order, and answered all my questions.
Really great service! I bought my bike from Roots about 4 years ago and got a bike fit at the time too. I stay a couple of hours away from Doune, but I brought my bike back to them to get it serviced and a few new parts. I can't fault their service and my bike is running smoother than ever. Would definitely recommend as they really know their stuff and I knew my bike was in good hands. Thank you!
Very friendly and helpful team. Dealt with the purchase of my bike through a cycle scheme excellently. Bike arrived very well packaged and was easy to assemble.
Outstanding service provided, extremely helpful staff.
We hired two e bikes, the bikes were excellent rides, a great way to try before we buy.
The product knowledge given to us was greatly appreciated, especially when one is going to invest in a e bike.
We both had a great day at the centre.
Thank you Martin and First name removed from Cardiff
Very flexible and helpful staff. Makes a big difference.
Excellent customer service all round exceptional knowledge
friendly and helpful staff.
Great product knowledge and very helpful staff who are not pushy and take time to find the right bike for me. Really good advice.
Good quality and helmet had a one year guarantee against damage
Its the most friendly and efficient service, consistently
Very prompt service and all necessary fixes done and good value for money
Quick Response in a time of need.
Required work completed to a high standard.
Helpful and engaging service.
Prompt efficient service from a friendly staff.
You services are excellent. No time wasting when it comes to repair and you don't delay bikes for and after repair. Your product are top notch 👌 👏 👍. Keep the flag flying.
Product and price were very good. A bit of a problem with delivery but Trek sorted it out straight away. I have fitted the derailleur and all works perfectly. Price was much better than anywhere else. I would definately recommend Trek for spare or replacement parts.
Speedy helpful service. Diolch
Dan was brilliant. Personable, kind and knowledgeable! Felt very informed and supported. Excited to use my Brompton and to come back for services and goods in the future
Ordering was very easy and competitive pricing for my item.
Delivery was very fast, will definitely use again.
Friendly, efficient and knowledgeable staff. Thank you
Knowledgeable, reliable and trustworthy.
Always do what you say
Great service from start to finish. Very knowledgeable, helpful and friendly. Would highly recommend !!
Fantastic service, brought my bike in for a service and it was completed along with a new chain in 2 hours.
Always good friendly service.
No complaints
I bought a bike for my daughter, and one for me. Really knowledgeable, helpful and friendly staff. Couldn’t recommend highly enough.