Customer Testimonials
friendly, knowledgeable and helpful
did a fantastic job and communication was excellent
Friendly and knowledgeable people
Friendly and helpful customer service.
Friendly advice and great local services.
Staff really helpful and service is good.
Great customer service very helpful.
Great service and no fuss. Always great advice and very pleasant staff. Will keep coming back.
Providing high quality products
Local company, good reputation and efficient. Being greeted personally. Good range of quality cycles and accessories.
Very knowledgeable, attentive staff who were able to guide me through selecting a new bike. They have access to a wide range of bikes and I got a great deal on my purchase.
Great showroom with a good choice of bikes, clothing and parts .Really helpful staff too.
Friendly and efficient
Well where do I start!! I have now bought 367 bikes from Cooksons and the same professional service and attention has been provided throughout. Well done everyone keep up the good work. Thanks Ernie.
Good communication and flexibility
Quick, high quality service.
Good service
Happy with the outcome and the professionalism of the support
Friendly, professional service. The team in the Bath store are exceptional - in over three years, I've never experienced them being anything other than keen to help, answer questions, and clear and confident when discussing the bikes. Absolutely fantastic customer service.
I like your pro-female cyclist policy making me feel welcome in your shop.
Always very friendly and knowledgeable with a great selection of bikes and bits
Primo cycles tried to accommodate my needs and source the bicycle that met my requirements; in addition, staff assessed my current riding position and determined the optimal position in order to correctly size my new bike, and, upon its arrival, arranged it accordingly.
Very helpful and a good knowledge of the product
The service from the team at Big Bear Bikes was great from start to finish. Regular updates on my repair, clear information on what was being done and no nasty surprises. Harry and Liam were both great....recommended.
A wide variety of products. Good advice on alternatives. Service second to none.
Very friendly and helpful advice not selling anything that you don’t require or need
It was so helpful having help choosing and fitting cycling shoes. If I had just ordered online, I would have undoubtedly chosen the wrong pair and fitted the cleats badly. Thank you very much.
I liked the care from the gentleman, who helped me adjust the seat after getting my bike with very high setting of my seat, which I do not like, he amended it on spot and we even checked it.
That was nice to see the extra mile was done for customer rare these days perhaps and what I really appreciated was no judgement about my bike, it is cheap bike and I had my bike previously checked in store in Abingdon and all I heard was not nice comments, but here at this place in Didcot - beautiful friendly, professional and pleasant team, I will highly recommend them and I look forward to use their services again. Marie
Always such good service from Ian. The best
Great customer service
Great service, very experienced staff and helpful. Really good range of products