Customer Testimonials
Helpful staff
Adams knowledge and customer service was absolutely outstanding , nothing about it was a sales pitch it was all about providing the best possible advice about the bike I was buying and how to look after it when I left the store. Overall experience was 10/10 and I would highly recommend this store to anyone I know.
Super friendly and accommodating service.
The Poole Trek team fixes issues with my bike always to a high standard.
Would highly recommend!
Great customer service.
Efficient and trustworthy service. Have been getting bikes repaired and occasionally buying new bikes with Joe Daly since the 1980s.
Personal touch
Friendly, informative and supportive service from a great local cycle store 👍
The personal service in the shop was excellent
I was really impressed with how they handled everything. The team was super friendly and professional, and they clearly know their stuff. They got the repairs done quickly, ordered the parts I needed, and let me know the second they arrived.
It's great to find a place that’s so attentive and easy to deal with, especially since the service was such good value for money.Highly recommended!
Walk in servicing
Laurie and the team at Bramhall are true professionals. It’s nice to see a team so driven and passionate about their products.
Thanks for sorting my son’s bike so fast! It’s made his weekend!
He’s off into Bollington today.
Excellent repair service. My job was not straightforward but the mechanics were very resourceful and managed to fix everything at a reasonable price.
Helpful and friendly staff
Fantastic service, I had messaged other places selling bikes, some responded , some didn't ,I had been looking for the trek domane sl5 gen 4 for ages as my first road bike and Daniels customer service from the start was fantastic. He was so so helpful and that really made the decision for me and set wheelworx apart from the rest . I couldnt recommend higher, was well worth the trip up from Kerry 😃
Very prompt and professional
Very helpful, knowledgeable and friendly staff.
Online order and collect locally
Daniel at the Bicester store was extremely helpful and diagnosed a few issues with my bike while I waited and gave me a comprehensive breakdown of the likely costs.
The work was carried out very quickly and bike runs like a dream.
Yes I would definitely and will use Trek Bicester again
First name removed
Fast, professional and friendly service.
The service was good and the staff were respectful and helpful, taking time to respond to my questions.
Iain was so helpful with all of our questions and services needs. We are currently touring around Bath before heading off to Portugal for a 6 month cycle tour. Iain advised us what brake pads we needed as spares and supplied them, adjusted our brakes on the spot and arranged to have 2 bike boxes put away so we can pick them up later and pack our bikes to have them ready to fly.
Awesome service.
Thanks.
Great selection of bikes and accessories and the staff are really helpful and friendly will definitely be shopping with them again in the future
Great products and services from a professional team
Great selection of products and brands.
Great service both online and in store.
Excellent service, excellent advice.
On time and at the agred cost
Good helpful friendly service Prompt attention
Friendly and welcoming service from a lady at the Bracknell reception of Trek Cycle Store.
Always very helpful and professional. Excellent servicing and advice.
Fantastic service, super efficient on questions, and postage very quick. Highly recommend.