Customer Testimonials
Quick and efficient. Always a joy to deal with the service team.
I recently purchased my bike through Cycles UK using the Cycle to Work scheme and couldn’t be happier with the experience.
From start to finish, the team were incredibly friendly, knowledgeable, and helpful. They took the time to answer all my questions, provided excellent advice, and made sure I chose the right bike and accessories for my needs.
What really stood out was how smoothly they handled the Cycle to Work process. The paperwork and administration were managed efficiently, communication was clear throughout, and the whole experience was completely hassle-free.
The level of customer service was outstanding, and it was clear that the staff genuinely care about their customers and their passion for cycling. I would highly recommend Cycles UK to anyone looking for a new bike, whether purchasing directly or through the Cycle to Work scheme.
Thank you to the whole team for such a professional and enjoyable experience.
Very helpful and informative when it came to picking the bike I needed as a first time rider! Definitely recommend and will be continuing to use their services!
friendly and helpful staff
Friendly and knowledgeable staff have always gone the extra mile (or 1.6 kms) to keep my bikes on the road. 23 years of help and sound advice.
I was unsure what it was that I wanted but was helped and guided through the process by Lola and Adam. The bike I eventually chose is great and just what I wanted
Veloline did a great job of servicing my son's bike - thank you chaps!
Expert bike fitting that doesn't follow a formula and starts with looking at the individual on the bike. I've been to many bike fitters over the years but none have either identified my feet or had the capability to resolve the issues with my feet. Having access to the bike jig means that my ideal bike fit can be found with quick adjustments that other non-jig fits cannot do. Fully intend to use cyclefit for future fit reviews as and when needed.
Jake is very knowledgeable and helpful
Great showroom run by very knowledgeable staff.
Absolutely perfect service, they sorted anything that needed doing and some, definitely recommended 👌
Great service. Called last minute with a brake issue :) Very happy
Friendly service. Helpful advice. Reasonable charges.
Professional service in a fast and efficient manner.
Very pleasant staff and my "go to" bike shop.
I would highly recommend.
Friendly atmosphere. Quality coaching
Brilliant service and super helpful, lovely laid out shop
I completed the women's only shred the red course. Booking online was an easy process. Good communication with someone phoning me the day before to let me know a change of meeting point. All the guys I spoke to in the shop were really friendly. The course instructor (Ollie) was very knowledgeable, professional and made it a fun time out.
Good communication throughout
Excellent advice more importantly the after care service 10 out of 10
Bought my trek rail in for a broken chain and Mark the manager fixed the chain, whilst I waited.
How many bike shops would offer that service.
So its the quality and efficiency of any repair and/or faults thats impressive.
Good service and great deal on new bike.
I had fantastic end to end customer service with Alex. Called up and ordered my bike and he recommended all the right accessories I wanted. Bike arrived promptly and I collected it with the bike all ready and waiting. Wouldn't hesitate to recommend!
Great advice in store from knowledgeable team.
Excellent shop, really well stocked, I bought a new Trek bike yesterday the lads were really helpful and had the the bike I picked ready to go in one hour. Highly recommend.
Staff were super helpful and went the extra mile to set up the new bike for my son.
I have always had friendly service and felt well looked after. I think they do a good job of looking after my bike.
Popped in yesterday with a big problem with my E bike after I,d already been somewhere else for some advice,I wont name where,but never got any joy,but in Peddlers,every member of staff were absolutely brilliant,very helpful,very knowledgeable & very friendly,will definitely just come here again. 👌🏼
Everyone was super friendly and knowledgeable.
Great service great products
Excellent service once again from Trek Shrewsbury.
Excellent communication and customer service, really friendly and take time to answer any questions.