UK

Customer Testimonials

Report a concern   April 23, 2026 — Rated 10 out of 10 by james Pyfrom Cycles UK Canterbury
What do you like about our products and services?

Very good service! Had a short turn around to get a bike for my son's birthday and they helped get it done to save the day and avoid disappointment! Thanks again for your help.

Report a concern   April 23, 2026 — Rated 10 out of 10 by M.G. Cycle Centre Newcastle
What do you like about our products and services?

Independent, knowledgeable, helpful, sensible bikes at sensible prices

Report a concern   April 23, 2026 — Rated 10 out of 10 by A.L. Primo Cycles
What do you like about our products and services?

Super helpful and friendly

Report a concern   April 23, 2026 — Rated 10 out of 10 by A.C. Clifden Bike Shop
What do you like about our products and services?

Excellent service

Report a concern   April 23, 2026 — Rated 9 out of 10 by A.M. Bikes of Inverness
What do you like about our products and services?

Friendly helpful staff.

Report a concern   April 23, 2026 — Rated 10 out of 10 by Kim Hurley C & N Cycles
What do you like about our products and services?

Excellent service at a reasonable price.

Report a concern   April 23, 2026 — Rated 10 out of 10 by J.W. Trek Bicycle Poole
What do you like about our products and services?

Very helpful and informative, would 100% be signing the praises of Poole based trek, they always take the time to help throughly and talk through all the options

Report a concern   April 23, 2026 — Rated 10 out of 10 by Jonathan Cordle Wheelbase Lake District
What do you like about our products and services?

The jacket arrived the next day even with the free standard delivery.

Report a concern   April 23, 2026 — Rated 10 out of 10 by D.M. Bikes of Inverness
What do you like about our products and services?

Bikes of Inverness are a fantastic local bike & repair shop that I would encourage anyone to go to over the national chains. Very helpful and knowledgeable, and were quick to repair the bikes I put in to be fixed up!

Report a concern   April 23, 2026 — Rated 10 out of 10 by G.G. Clifden Bike Shop
What do you like about our products and services?

Good engagement from staff

Report a concern   April 23, 2026 — Rated 10 out of 10 by T.B. Joe Daly Cycles
What do you like about our products and services?

While you have to book a service/repair, it does mean that they tend to be quicker.

They also dont force unnecessary replacement parts on you so the overall cost of the service is kept down

Report a concern   April 23, 2026 — Rated 10 out of 10 by D.W. Head For The Hills
What do you like about our products and services?

A big shout out, once again (!) to Head for the Hills’ after sales service. Your help in discussing my upgrade options and doing your fine work has given me a mountain bike that has me super excited about Summer riding! Thanks to the Head for the Hills Team!

Report a concern   April 23, 2026 — Rated 10 out of 10 by Chris Jones Wildside Cycles
What do you like about our products and services?

Bike service. Very helpful and professional service. Would highly recommend having your bike serviced there.

Report a concern   April 23, 2026 — Rated 10 out of 10 by Adam Phillips Cyclefit
What do you like about our products and services?

Great advice and technical knowledge

Report a concern   April 23, 2026 — Rated 10 out of 10 by S.M. Cycles UK Chelmsford
What do you like about our products and services?

Quick/efficient/honest...

Report a concern   April 23, 2026 — Rated 10 out of 10 by Q.J. Veloline
What do you like about our products and services?

Friendly service, good value and the guys are all very knowlegeable and approachable.

Report a concern   April 23, 2026 — Rated 10 out of 10 by M.G. Bikes of Inverness
What do you like about our products and services?

Friendly, efficient staff. Took bike in for service and couldnt have asked for better.

Report a concern   April 23, 2026 — Rated 10 out of 10 by K.D. Wheelbase Lake District
What do you like about our products and services?

Honestly some of the nicest people you could meet. 10/10 service and will be buying all my bikes from them going forward.

Report a concern   April 23, 2026 — Rated 10 out of 10 by P.S. Veloline
What do you like about our products and services?

From first port of call in to discuss our bike options right through to delivery the team has just been simply superb, nothing has been too much of a challnege and everything has been welcomed with a smile and positivity

Report a concern   April 23, 2026 — Rated 10 out of 10 by T.M. eBike Centre
What do you like about our products and services?

This time ut was servicing. 2. E-bike check overs.
Shortly after dropping them off I had a call. They had assessed the bikes, told me the remedies and cost. Slight adjustments and general service.
We had a call the next day giving update. A few hours later collected the bikes - job done without any hassle.

Report a concern   April 23, 2026 — Rated 9 out of 10 by T.F. eBike Centre
What do you like about our products and services?

Excellent communication and friendly staff.

Report a concern   April 23, 2026 — Rated 10 out of 10 by A.T. Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

The guys are always helpful, with a good knowledge about the products.

And, there’s a great range of bikes and cycle kit available too.

Report a concern   April 23, 2026 — Rated 10 out of 10 by Graham Mortimer Cycleshack Lewes Ltd
What do you like about our products and services?

Helpful. Efficient.

Report a concern   April 23, 2026 — Rated 10 out of 10 by Barry Bevis Cycles UK Canterbury
What do you like about our products and services?

The service I got from cycles UK was very good as they tried to help me with an old battery on my KTM bike that has gone wrong and tried their best with Bosch to get it replaced under warranty and John was extremely helpful helpful unless in the end, we couldn’t get anywhere with the battery which was not cycle UK‘s fault but the way they try to look after me was excellent in the end. I bought a new battery which was supplied very happy, but as for the staff they were all very, very helpful. Can’t say much more than that thank you so much.

Report a concern   April 23, 2026 — Rated 10 out of 10 by A.B. Trek Bicycle Bicester
What do you like about our products and services?

Liam and the whole team were excellent, supporting me to choose the right bike. This was then followed up with a prompt delivery and excellent handover. I look forward to returning to the store.

Report a concern   April 23, 2026 — Rated 10 out of 10 by T.M. Trek Bicycle Bath
What do you like about our products and services?

Very friendly and helpful staff, great bikes and (from previous experience) great aftercare

Report a concern   April 23, 2026 — Rated 10 out of 10 by K.C. CycleWorld Guernsey
What do you like about our products and services?

Friendly and very helpful.

Report a concern   April 22, 2026 — Rated 10 out of 10 by N.P. Mountain Mania Tring
What do you like about our products and services?

Nice informative staff

Report a concern   April 22, 2026 — Rated 10 out of 10 by P.C. Bikes of Inverness
What do you like about our products and services?

Great choice of parts, bikes and options to suit most categories of riders. Staff are truly exceptional in every way - well done and thank you

Report a concern   April 22, 2026 — Rated 10 out of 10 by sathia Narayanan Cycles UK Leigh-on-Sea
What do you like about our products and services?

Very Quick response and Quality service


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