Customer Testimonials
Selling and quickly dispatching quality fit for purpose products. Easy snd pleasant transactions.
Fantastic service . Amazing and knowledgable staff. Really care about the customer and providing an excellent service .Staff go the extra mile to ensure total customer satisfaction.,
A brilliant bike shop and workshop.
A fantastic team .thank you.
Great bikes at competitive prices and good quality workshop.
Easy, Fast and professional
I recently purchased a new Amflow bike from Cookson Cycles, and I couldn’t be more impressed with the level of customer service I received.
When I went to collect the bike, Rick was extremely patient and took the time to go through every detail with me, answering all of my questions thoroughly. Nothing felt rushed or like it was simply a standard handover. He carefully set up the suspension, seat angle and dropper post to suit my weight and riding style.
What really stood out was the attention to detail. Rick asked me to ride the bike outside the shop so he could check that everything felt right, and whenever I identified something that needed a minor adjustment, he made the change and had me ride it again to make sure I was completely happy. That level of care and personal attention was exceptional.
I’ve bought various bikes from other retailers over the years, and this was by far the most comprehensive and professional handover experience I’ve had. It was clear that Rick genuinely wanted to make sure I left the shop with the bike perfectly set up and that I was confident and happy with it.
I would highly recommend Cookson Cycles to anyone looking for not only a great bike, but outstanding customer service. A big thank you to Rick for making the whole experience so enjoyable. I’ll definitely be returning to Cookson Cycles for my next bike.
Very professional. Knew what they were talking about. The staff are friendly. Work was done quickly. Very helpful.
Excellent service and staff
Great service.
Very good service thank you
The products are good quality. The staff was very friendly and well knowledgeable of the products
excellent service through knowledgeable coaches. great experience for our students to be able to ride in a fantastic setting
Good products at a decent price
The team at Pedal Revolution are very friendly and happy to help. They kept me updated along the process of buying a bike through the cycle to work scheme, and helped ensure I got the best fit for me before and after the bike was delivered. Thank you for your help!
A welcome is always assured in Canterbury. Helpful and knowledgeable staff, including Tom and Fred amongst others. A good range of bikes and accessories at competitive prices.
Always worth a visit to see what they’ve got!
IanF
Easy ordering process and reasonable pricing.
High quality service and products
Nice to still have a cycle shop that you can visit and view products. Knowledgeable and helpful staff.Pricing good.
Always good quality and helpful trustworthy service
Great team - always happy to help
Always a pleasure to deal with.
all round good , nice people
Very helpfull and friendly
I have used Richmond Cycles for years they are really passionate about bikes.
I have bought bikes from them and use them regularly for any repairs. They are really fast and are reasonably priced for small or large repairs.
Top quality product, top quality service. Thanks
Knowledgeable staff, good advice on what to buy.
The personal touch is top tier, quality and service 2nd to none
The Pedal Revolution team provide an expert and tailored service. They helped with choosing a suitable eBike including arranging test rides. The process of purchasing was simple and they quickly reacted to any problems and responded swiftly to any queries. Aftercare has been perfect and the range of additional cycling products they offer is excellent. I would highly recommend them.
Good friendly service and very helpful.
Hassle free. You delivered.
I had a saddle fit with Ben. Really impressed - immediately understood the issues and resolved them. I’ll be back to set me up with the aero bara
They serviced my bike today and it was done in no time. They recommended which service I should get and they did a great job would highly recommend!