based on 572 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
From Sales to Parts Department, highly recommended Alpine House for your RV and Camper needs!
Close to home. Work done while I wait.
Ever one was friendly and Knowledgeable ; When I asked to many questions they still were willing to listen;
Very friendly and knowledgeable staff.
I had a brown out at home and it ruined my surge protector , my coach had no shore power. I called Dave at the service dept and he over nighted my part and the nx day his service technician installed it. That is customer service !!!! I would only buy another motor home from Alpin Haus in Amsterdam. Your faulcity is clean with a nice waiting room. Thank you very much .
Very nice people to deal with and a good service department
Very knowledgeable sales personnel in Oakridge. I was very impressed with sales rep Mike. He was very honest with us, and very low pressure. My advice is; keep him, he is an asset to your business.
Had an 11:00 appt made months ago. Was not taken till almost noon! We travel a distance. Will find another place to go!
Horrible experience at service department.
Great service clean location with an amazing staff and good experience.
Fantastic service. Polite staff. knowledgeable staff. Clean and tidy show room. No hovering. An overall pleasure to deal with.
Sales team (Brandon and team) was very knowledgable, not pushy, and went out of there way to understand our needs. Service and training team also excellent. Chris was excellent getting us comfortable as a first time RV owner.
Very nice RV they sold me
The whole team was great, our salesperson (Adam), financing (Matt), GM, and the technician who gave our walk through of the new unit. Was all very professional and they had everything ready for a quick closing and on-time delivery. We will miss our Tiffin that we bought from you a few years ago but looking forward to driving and parking the new Class C which is quite a bit smaller but very well designed.
Service Dept. is top notch.
Great staff.
They have a big assortment of parts and accessories and if they dont have it they can order it. The people who work there are friendly and no pressure. They addressed all my concerns answered all my questions. All in all it was a good buying experience.
Great service. Family atmosphere
Dave in service has been very helpful and knowledgeable.
Very friendly people to work with. They are knowledgeable and quick to get you an answer that they don’t immediately know.
Storage and informative and accommodating.
I have recommended you to many of the people interested in a good camper business. Many have taken my advice and purchased there. I am also happy with all the work I have had done over the years.
The service work was done very well. The technicians restored the unit to "as good as new".
While there were some communications issues with the service advisor, I think that there will be no future issues.
Excellent service, very friendly and knowledgeable service members and staff.
Thank you...!
Kayleigh and David in the Service Department were very professional and helpful. I look forward to returning for future service needs.
The knowledge of the employees is amazing. Especially Alex and Chris
Care and consideration and treated like family. Not pushy as sales people can be. A genuine caring about what we were looking for
Service department is always great.
Friendly, courteous and helpful people. Its the people that make it work.
Recent trip there for service was very good. Greg Melita was helpful as well as John and Erik.