Customer Testimonials
The salesman Nick was knowledgeable about the different types of RV's and identified what we were looking for in our travel trailer. The whole process was easy and convenient from sales, product walk through, financing and delivery.
They have a very good understanding of customer needs and go all out to answer that need.
Very professional and willing to help solve your issue(s).
Good responsiveness in-person and by phone, range of products, good service operation
very responsive
My service person was great. James help me and saved me alot of time.
Service has always been as prompt as possible, professional and friendly. Thank you.
Totally satisfied with service; I sold my camper to my neighbor who knows nothing about campers (I don't know much either). The service man was right on time, he performed an inspection, moved the camper next door and gave the neighbor a complete seminar on how everything works. The neighbor is happy and I'm happy that I can use my driveway again.
Thanks for doing a great job,
Larry M. Lords Valley PA
Charles and Lance did an amazing job explaining everything on the RV. Jim did an equally amazing job at explaining all the financing information
Always available. It’s like family. They helped in a few tough situations.
I was in need of an emergency repair and was seen in a couple of days from my phone call. The part was there and installed in an additional couple of days, I couldn't be happier with their service department.
Everyone was very friendly and knowledgeable that we spoke with.
Good workmanship by technicians. Very difficult to contact service reps, they don't answer the phone. Kim and Kelly were a big help with this.
Art Cooper is the best sales person ever !! He & Everyone at Alpin Haus are friendly & always there to answer any concerns or questions ! Will always do business with Alpin Haus & recommend this RV business to everyone ! ROCKY & PATTY CLARO
Service is great! Prices are rather high!
Excellent service, had our awning replaced...we were in and out.. no delays
I was happy to find a camper that I wanted and not had to settle for. The Rpod model is exactly what I wanted.
Outstanding customer service, friendly, welcoming. We had service done on our Tiffin Allegro Bus. The service department exceeded our expectations, corrected our initial problem and even addressed another issue by fitting us into their very busy schedule. They expedited the service to accommodate our personal needs. Their lounge area is comfortable and spacious, free popcorn, coffee, tea cocoa and pet friendly. All the employees we encountered were very friendly and helpful. We will return if their services are ever needed while we are in the area. Thank you Alpin Haus!!
The entire staff was very professional and friendly. They made us comfortable and went out of their way to assist us through the entire sales and delivery process. We love our Grand Design.
Very happy with the service an taking care of problems right away
Personal approach by Dave
Everyone from Sales, to closing to delivery was very helpful and friendly.
The service was performed in a timely manner and the service advisor explained the surge protector link on our phone.
We would also like to thank Crystal for all her help navigating our warranty case through Grand Design and Lippert during the past 5 months. She was quick to help get us answers to our questions through out the process.
We are extremely happy with the service and attention we received from Alpin Haus. They are
far superior to other RV dealers we have dealt with in the past.
The overall showing was. Great , but to fast,
It was like buying a car, after you leave you forget everything! But we love the motor home. We are setting it up and can't wait to travel
Thank you Patrick for working with us,. and
whoever gave us the directions to New Hampshire, they were great 👍
Joe and Gail Last name removed
friendly proffessional
I have used both the Port Jervis and Saratoga locations. In every instance, the staff has been very friendly. The service departments have been excellent in the scheduling as well as the actual service.
The unit is always available at the time promised.
The staff is beyond helpful. we have had multiple problems with our new camper, which we did not purchase from them. They fit us in multiple times and worked around our schedule as we are full time RVs.
We already have and they’re now there. Medina’s the last name.
Brian did an excellent job recommending the proper replacement part to enhance the functionality of my old boat trailer.
I scheduled an appointment to have some preventative maintenance done on my travel trailer. I was able to get the date that worked for me, and the work was completed quickly and professionally.