Alpin Haus
PO Box 859, 1863 State Hwy. 55
Amsterdam
NY 12010
United States

Average rating: 8.6 out of 10 based on 4636 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 18, 2026 — Rated 10 out of 10 by G.N. Alpin Haus RV of Saratoga
What do you like about our products and services?

Scott in service was really helpful!

Report a concern   October 18, 2026 — Rated 10 out of 10 by R.C. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Always very prompt and communicative. Friendly staff, reasonable prices and get you in quick when you have an issue between camping trips

Report a concern   October 17, 2026 — Rated 10 out of 10 by Jeffrey Oliver Alpin Haus RV of Amsterdam
What do you like about our products and services?

Purchased an RV two years ago. We stay at a seasonal site and use road calls for winterization etc.

The technician is always amazing- and has been consistently serving our account since we ok purchased. Service after the same matters.

Report a concern   October 17, 2026 — Rated 10 out of 10 by D.D. Alpin Haus RV of Saratoga
What do you like about our products and services?

I like the people there all very nice Scott does a great job

Report a concern   October 17, 2026 — Rated 10 out of 10 by William Hinman Alpin Haus RV of Amsterdam
What do you like about our products and services?

Everyone in the dealership from sales to camp store and service is friendly and helpful. They always make room for us in the schedule when we need service and do excellent work.

Report a concern   October 17, 2026 — Rated 10 out of 10 by M.M. Alpin Haus RV of Amsterdam
What do you like about our products and services?

The staff is so informative and helpful, I love my new camper-it is perfect for all I want to do in the future, Great work team!

Report a concern   October 17, 2026 — Rated 10 out of 10 by V.G. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Knowledge of product, professionalism, quality of workmanship

Report a concern   October 17, 2026 — Rated 10 out of 10 by Thomas Rabbia Alpin Haus RV of Saratoga
What do you like about our products and services?

Excellent post sales service and support. Called them multiple times during my first RV campout with various questions. They were incredibly responsive and patient with an RV newbie

Report a concern   October 16, 2026 — Rated 10 out of 10 by M.S. Alpin Haus RV of Amsterdam
What do you like about our products and services?

close to home friendly people

Report a concern   October 16, 2026 — Rated 10 out of 10 by D.V. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Awesome service and staff. Everyone goes above and beyond!!

Report a concern   October 16, 2026 — Rated 10 out of 10 by C.B. Alpin Haus RV of Amsterdam
What do you like about our products and services?

The service was excellent very helpful
The service was excellent very helpful

Report a concern   October 16, 2026 — Rated 10 out of 10 by Anthony Cassale Alpin Haus RV of Amsterdam
What do you like about our products and services?

Service department is knowledgeable and professional. Rusty always provides clear communication, he’s very thorough, and transparent about costs. Highly recommend!!

Report a concern   October 16, 2026 — Rated 10 out of 10 by Andrew Grazulis Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Brian, your service leader, is the best. Communicates effectively, demonstrates accountability, and has maximized relationship with us and our needs.

Report a concern   October 16, 2026 — Rated 10 out of 10 by J.G. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Appreciate the high quality of all the products offered, and the knowledge and professionalism and friendliness of all the people we have worked with at your facility.

Report a concern   October 15, 2026 — Rated 10 out of 10 by B.D. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

The team was super helpful, looking for ways to expedite folks through the line, and very efficient in working through everyone's needs whether we were inside our outside the building.

I was showing my daughter what a snowmobile was and Josh Deuel, who sold us our sea doo, was right out there to check in and see how our summer went with the new sea doo.

Great team and experience all around!

Report a concern   October 15, 2026 — Rated 10 out of 10 by G.C. Alpin Haus RV of Orange County
What do you like about our products and services?

Great friendly accommodating staff.

Report a concern   October 15, 2026 — Rated 10 out of 10 by Rosco Fingar Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Excellent products and the staff is very helpful and friendly

Report a concern   October 15, 2026 — Rated 10 out of 10 by H.B. Alpin Haus RV of Saratoga
What do you like about our products and services?

Things got crazy but worked out fine

Report a concern   October 15, 2026 — Rated 10 out of 10 by S.K. Alpin Haus RV of Orange County
What do you like about our products and services?

Dealing with the nicest, friendliest and most personable people!

Report a concern   October 15, 2026 — Rated 10 out of 10 by Jamie Kozemko Alpin Haus RV of Amsterdam
What do you like about our products and services?

The staff are so friendly, professional, knowledgeable, and accomodating. We have had to have a large number of repairs done to a motorhome we purchased used, not knowing there were issues. Theresa got us connected to parts and arranged the repairs with their more than competent mechanics. They also have a dump station and propane on site so we didn't have to make trips to different facilities.

Report a concern   October 15, 2026 — Rated 10 out of 10 by B.O. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

First name removed in service always knows who I am and always takes care of me. Really appreciate the high level of service

Report a concern   October 14, 2026 — Rated 0 out of 10 by E.C. Alpin Haus RV of Orange County
How did we disappoint you and what can we do to make things right?

My camper was dropped off on Saturday 10/3 for winterization, inspection and forever warranty to be completed on 10/5. I had to call on 10/7 to get an update. I was advised my camper was going to be worked on the afternoon of 10/8. I received a call on 10/9 that everything was completed but there was a crack in one of the per traps and I would hear back this week with a cost so I could approve the repair. I called today and left a message only to get no return phone call! I called again and did get an advisor only to get no update and somebody would call me back!

Report a concern   October 14, 2026 — Rated 10 out of 10 by A.R. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Been coming here for years for all RV needs.

Report a concern   October 14, 2026 — Rated 10 out of 10 by William Bethke Alpin Haus RV of Saratoga
What do you like about our products and services?

Great sales team and a great service department along a great parts people

Report a concern   October 14, 2026 — Rated 10 out of 10 by J.M.I. Alpin Haus Pools
What do you like about our products and services?

good

Report a concern   October 13, 2026 — Rated 0 out of 10 by T.B. Alpin Haus Marine of Amsterdam
How did we disappoint you and what can we do to make things right?

Called twice about getting a discount or covering the boat or waver runners winterization. Got no response I had to call back and they received a 15% discount. We have bought a fifth wheel camper and now a Yamaha jet boat that had a hole in it that I had to bring back to get it fixed. I was covered by warranty but i would think you would want to make it right at least give us a free winterization????

Report a concern   October 13, 2026 — Rated 10 out of 10 by George Higgins Alpin Haus RV of Amsterdam
What do you like about our products and services?

Pleasant cooperative staff.

Report a concern   October 13, 2026 — Rated 10 out of 10 by V.C. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Theresa is very knowledgeable and nice to talk to. Always tries to get us in right away.

Report a concern   October 13, 2026 — Rated 7 out of 10 by C.R. Alpin Haus Marine of Amsterdam
What could we do to improve?

I was very displeased with the options that Alpin Haus gave me when my SeaDoo needed repair.
You qouted a price three times higher than I ended up paying.
Because you winterized it without fixing it I had to have it winterized again after I had the repair done.This caused me to spend even more money.

Report a concern   October 11, 2026 — Rated 10 out of 10 by Scott Hawkins Alpin Haus RV of Amsterdam
What do you like about our products and services?

Great communication from Service Manager. Very good service technicians. All options are discussed and agreed to by us.


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