based on 4486 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Sales staff are very friendly. They listened to our preferences and showed us models that met them. There was no pressure. They were very laid back and easy going.
Keep the customer updated in a timely manner
I was so impressed with the service department. The service team and technicians went above and beyond my expectations by. If I ever decide to upgrade my camper again I would love to deal Alpin Haus.
I brought my 2020 Georgetown for a propane leak. Rusty in service got me for repairs within a 1/2 hour. They located the leak and temporarily fixed it. Within 2 hours I was on my way home. I also had them walk the roof and they inspected and seal anything the need seal. Thank you Rusty and the technician who helped me out with a quick and thorough job. I highly recommend Alpin Haus for anything. Every staff member I came across were very friendly. That means a lot to me.
They are definitely customer Oriented , really Satisfied with their Customer Service they Provide
I like the way Alpin Haus can service all the needs of keeping the 2022 Ford Forester 2151LE Class C RV I purchased from Alpin Haus, on the road. The friendliness of the employees is a big plus.
Brian is perfect. Answered all of my questions and kept me informed while my Wave Runners were being serviced. Great customer service.
We love Alpin Haus! They have been servicing our RV's for 8 years. Everyone is so helpful and nice. Our new service rep Theresa is amazing. It is so nice when you are doing something that is stressful and sometimes upsetting to not to leave in a state of aggravation because of unhappy employees.
Jonathan is the guy we dealt with to have some basic repairs and to install and additional AC in the back. He got us in and out when he said he would. Was incredibly transparent about pricing and services. Glad we bought our camper here and very happy with follow up service from here. Highly recommend
There are multiple things wrong with this trailer.
Timeframe of when work will be completed
Excellent staff; got me in next day and resolved the problem !
I have an older boat some parts were in stock one part had to be shipped in. Shipping would be 7-10 days and there was no over night shipments. This was caused by covid. I did understand this. You should look at over night shipments. It would increase your through put.
Great staff. Excellent to deal with
Service Department people are very helpful and knowledgeable.
I had a very good salesman so far I’m very pleased with my RV the day I picked it up everything was explained to me about the RV the sales people in the store where a great help to me when I purchased extras that I wanted
Very pleased with the transaction and the staff for following up with a issue I had will do business with them agin very professional people
Great services and great employees!
Your boat service department is professional and responsive. I appreciate the help!
Great crew, good work.
Professional, knowledgeable, quick and nice!
The service team is on the ball. Chris was my service technician and he was on time, courteous, knowledgeable and very adept at making the necessary repairs and service work. Kim was my service provider and she also was terrific. She was courteous, had followed up on problems and loose ends to kept track of ordering parts and coordinating parts, repair applications and getting warranty claims filed. The whole reason I buy from Alpin Haus is the awesome service team. Can't be beat. Great job!
Bought a brand new sea doo spark trixx on 6/23 brought it home and took it out on the lake and the handle bars bolts were not tight enough I hit one little wave in the lake and the bars rolled down and almost broke my wrist I was lucky i was only going slow and faster or harder could have been worse called the sales team to talk to the guy I bought it from josh duel left a message and never called me back just tells me what type of people you employ will never buy anything from your place agin sad part is I waited 2 hrs for them to go over the jet ski and prep it to make sure it was good to take home apparently nobody ever torque the bolts and just said here your good go have fun
Promp and courteous service.Easy to get info on camper upgrades. Everyone I spoke with was knowledgeable and able to clearly explain everything.
Bill was excellent to work with getting this scheduled and repaired guys were timely and Fast did a great job
The techs that done my inspections and warranty work have been top notch.
Very professional and knowledgeable
It has become much easier to actually get someone in the service department over the past few years.
Always a simple process once you are in contact with someone.
Work is done quickly.
Customer Sevice is excellent
Worked hard to get me into my New RV