based on 4486 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service crew who opened our pool are great! They do a terrific job, answer any of my questions and are courteous and friendly!
Alpine Haus sells quality brands, and backs up what they sell. Sales department is knowledgeable and easy to work with. The service dept. is incredible. Always ready to help and go the extra mile to ensure my boat and snowmobiles are running trouble free all season long.
Alpin Haus service is dependable and workmanship excellent. Always ready to help you when there is a problem. I have been using Alpin Haus for at least 40 years.
Family friendly atmosphere. Everyone was extremely pleasant and helpful!!
Quality, service, and convenience.
Did not receive our service on day of appointment, but it was due to someone's emergency. Became first on list next day, and received a call as soon as completed. Beautiful new gated facility with acres of campers to choose from. Have had nothing to complain about, the two years wife and I have been doing business there.
Fantastic products and service
Theresa was fantastic to deal with! She communicated everything to me very well and kept me posted through the whole service process! Thank you for the A++++ service Theresa!!
Wheh I need a foever warranty inspection , I make the appointment, drop off my camper, get a call when it's done, then I go pick it up. I know ever thing is going up in price and even though the inspection is going up , at least it's getting done and a few things aew lifetime covered. But last year I paid quire a high prive because of a massive resealing.
The staff
I was continuously lied to in regards to a pick up date and repairs that were being done on my RV. I paid for products that I still have not received. Unfortunately you have lost a customer.
Great service, friendly people !!
Might want to start with teaching your service department returning peoples calls.
So far with this new class A we have been very pleased with the help of the staff in the service !
We appreciate it
Had a very good experience with all the people involved from the salesman Ryan , the shop parts excellent demonstration and great financial support. Will highly recommend them all!!!
No follow up
Yes it has been very positive to be an Alpin Haus customer and we are extremely satisfied with the level of support we receive and with our overall experience. We highly recommend Alpin Haus to all. -Chris Nedwick
Polite and on time!
I've been buying SeaDoo's from Alpin Haus for years. Your Service manager(Brian) is awesome as are your mechanics.
I was very pleased with the work you provided to install a new pool liner, lateral and new heater. I would highly recommend Alpin Haus to anyone.
We liked the way they cleaned the pool on Monday.
Efficient and friendly.
I bought a used boat from your company and when I got home I noticed a part missing on the boat. I called the salesman up to tell him. He emailed me back that he couldn't find a spare part at the shop and that I should go to Walmart and I could get one for about $10.
I checked Walmart and they didn't have anything that size.
I came into Alpin Haus about 3 years ago with a "New 2 Me" tag along camper that they don't even sell. The service department has been knowledgeable and helpful in accommodating my GS Vista Cruiser since day one. I like the recommendations they give and complete the service I ask for in a timely manner. This is the closest RV dealer to me but if I didn't care for them, I wouldn't hesitate to continue down the road to another RV dealership. I hope that Alpin Haus and I continue our positive RV relationship for years to come.
The service team has always supported me for 15 years never have they not found a way to take care of my problems and give me solutions which provide me with your ability to enjoy my boat and now and our trailer
The service department spotted a cracked livewell pump flange on my Chaparral when preparing it for the new season. They ordered the part and fixed it at the quoted price saving me from potentially having a major leak issue!
Better financing process
the services was exhalent, no complaints here. not yet. :-) I Do have to go back to fix one of my slides.
Did not tell me upfront the cost of add ons and then when they put the items in the rv called me with a amount. Very dissapointed
You can’t make things right anymore. so many things about your business is awful. I would absolutely never do business with your company ever again and never recommend your business to any friends or relatives.