Customer Testimonials
Friendly seevice, good work.
I do like they communicate very well and do as they agree
During a recent visit to Alpin Haus, my wife and I explored their selection of new boats. The staff promptly assisted us and attentively listened to our preferences and concerns, guiding us towards suitable options. Lyndsay skillfully facilitated a comparison between two boats we were considering, thoroughly outlining their respective advantages and disadvantages. This insightful analysis ultimately led to our acquisition of a new Chaparral 23 SSI. Additionally, the staff assisted us in securing a more favorable boat insurance rate during the purchase. The transaction process was efficient and straightforward. We further opted to utilize Alpin Haus' off-season boat storage service at a highly competitive rate, encompassing maintenance, inspection, winterization, and storage. We are extremely satisfied with our acquisition and the outstanding service provided by Alpin Haus.
Service dept has friendly employees, like Jennifer, that mostly take good care of you. They have some real good techs, like Erik.
Salespeople knowledgeable.
Great customer service. Updates on work progress. Quality work.
Geoff was very helpful and well versed in is product
They were excellent at explaining what had to be done and estimated the cost and how long it would take and it ended up to as projected. I would highly recommend your service department because of the friendly professionalism your staff showed me. While I don't know for sure, until we get a hard rain storm, if the leak problem was fixed in my roof I have confidence in their workmanship.
Very personable employees. Scott and Matthew and Sean . Willing to listen and are understanding.
Right from the time I walked in the door everyone was very friendly and greeted me immediately.
Steve Frania was a fantastic salesman! He listened and took notes on everything. Steve was very knowledgeable and found out anything he wasn’t sure about. He has a great sense of humor and we laughed a lot! Phone calls and texts were always answered quickly. Steve found me the perfect step up from my Pop Up Camper. Can’t wait for my Maiden trip in September!
What a fun day!
Alpin Haus offers the very best in RV selection, service and affordability. Since our purchase of a 22MLE XL two years ago, we remain convinced that Alpin Haus was the right choice. The few service-related issues regarding our travel trailer were corrected expeditiously. We will return to Alpin Haus for our next RV in a few years.
Clean facilities, extensive inventory, responsive sales staff.
As of today, the issue I had with the service department with Alpin Haus has been taken care of the service manager Matthew & I had some issues with, and invoice and communication were all resolved. I have been going to the Oak Ridge location since they open and have always had GREAT!! service, hope this will always continue. Thank you Matthew for your help. Katie Last name removed
Work is done well! Friendly and knowledgeable staff! Family loves our boat!
The service from Mike Mapes is outstanding.
Friendly, clean and reliable service
Prompt, professional and excellent service every time so far.
Great Service and Staff th4ey know what they are doing.
Very prompt informative great pricing
Service and communication was top notch!
We have had a few bugs to work out on Solitude, but service dept. is working to resolve.
Everything went great after we got to your best price like I told sales that I needed and was ready to purchase that day I was there.
Blake and Tommy went above and beyond to fix our RV quickly and they saved our 2.5 week vacation that we had just begun. Excellent! Jennifer at the desk was helpful as well. Thanks you all. J&K-Kentucky
Scott in service is knowledgeable and attentive. He is a pleasure to work with
Very easy to schedule service. The staff is very helpful and courteous.
I love the new Orange County facility. It must make servicing easier on the staff.
We moved to Ohio and it is now a longer drive for service. Expand to Western NY?
Always very polite and ready to help. When we were having trouble with a manufacture, the service manager and one of the owners went out of their way to rectify the situation. We were very happy with the end results.
Knowledgeable and courteous staff. Jim, our service tech, went above and beyond to make sure our camper included everything we needed and asked for. Thank you.
All of your staff was awesome our salesman Josh Hale was outstanding. The technician Rodger was also excellent
The service was very good
Professonal service and always helpful.
Your team was the best it’s ever been in getting back to me the customer with information and results. Amanda was great! I will only be using your company at that location. Great job!!
Friendly