Customer Testimonials
We like the salesmen we had. His name is Scott. The service is wonderful. Everyone that works there is very customer oriented. I would highly recommend Alpen Haus to anyone. I have recommended them to all of my friends. They are wonderful.
Everyone was polite and extremely helpful
friendly and knowledgeable
Great staff!
Lydnsay was awesome right from the start prior to the boat show! Was quick to respond to inquiries, via text or telephone.
At the show, he was impressive with offerings as well as our meet and greet!
Made time for us. He gave pressure and was calm and knowledgeable and if he didn't know he checked and got right back to us!
We aren't from the area and did not know all the locations and products you carry. Amazing and still putting up various locations.
Jason in the shop was awesome as well! Kudos to him and thanks for taking the time with us to answer our questions and even beyond to help keep us safe as first time boat owners!
We are hoping that the service we received from sales and service departments as well as the shop tech during the boat purchase process and the "get to know your boat training will continue for years to come. We have to travel a great distance to get there and we hope that we can continue with a very satisfactory relationship with all!.
Everyone has been very frioendly, knowledgeable from the sales staff, reception staff, and the service department.
Thank you
Sales staff was very knowledgeable and friendly.
Good customer service
Parts and accessories seems to be well staffed and products available for purchase.
The people are great!
From a friendly receptionist each time we entered, to spending good quality information and sales time with Charles to a easy process with Kyle and nice walk thru with Lance, the Alpin Staff is excellent. The facility is complete and comfortable... good selection and found just what we were looking for on the website and it was ready in the yard.
Friendly and helpful
From sales to service, just one small hiccup that was instantly fixed, warm, honest interaction. Found, from driving in, to serviced trailer and leaving the lot, you will not be disappointed.
Service done satisfactory and professionally. Service techs are all nice people....no issues at all!!
Your salesman Mr. Arthur Cooper was the best - patient, very informative, and NOT pushy - the only type of salesman I can deal with. Mike in your service department followed up on a refund I was due, and with immediate phone calls made it happen.
In general, the atmosphere at your Gansevoort location is friendly and welcoming.
Robert Koetzner
The people at alpin haus are the most accommodating group of professionals I bhave ever done business with
. Their business mgr Keith is excellent at his job as well as their sales professional Nick very low pressure . My experience withe entire crew was nothing short of perfect and yet professional.
It was a great experience with Alpin Haus . I will highly recommended to my friend and family.
They are very professional on RVs and sales team as well . Thanks to Jake Reinhart my favorite sales make deal come true.
Big selection and knowledgable staff.
Excellent service. Polite, professional, kind, helpful and listens to all concerns. This is our second camper from them. Would highly recommend to others.
The sales associates go above and beyond
The service rep is very on the ball. How ever I have not taken back the trailer to evaluate satisfaction of repairs and verify nothing is damaged on my unit. so this questionnaire is really being asked of me at the wrong time. Up to now she has done an excellent job keeping me up with progress and information.
Service was amazing! Greg, our sales person was excellent!
Beautiful facility in friendly staff. Great service.
Brian has been an outstanding communicator and very helpful scheduling my repairs as well as storage. Very much appreciated
They are just as service oriented as sales oriented. As opposed to other RV dealers who only care about RV sales and have terrible service later.
Nice eork
We found all of the staff there to be delightful to work with. Informative and patient with my many questions. they worked to make this sale go smoothly and to address all isssues with the travel trailer during our walkthrough.
It is always a pleasure doing business with Alpine Haus either by email or visiting their shop!
Great service! Everyone We dealt with from start to finish was courteous and professional.
Service
Service has been nothing but exceptional!!
I have only experienced parts and service and they are top notch. I recently moved here from CA and was hoping to find a trustworthy repair facility and I did. Always extremely helpful and timely for the busy rv’er. Sounds like a ad, but takes the stress away. Thanks guys for getting my Ram and Alpha put together. And the hamburger.
I would definitely buy a new rig from you down the road.
Bob
Your people are excellent.