based on 2469 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
i had my camper serviced in the saratoga location, yearly forever warranty with nys inspection. was advised the roof needed all for corners resealed, i inspected the job done when i picked it up and the sealant that was used dosent add up the what the cost was for the job done.i took pictures of the job. made phone calls all day friday to speak to someone but no one will answer the phone. i have had this unit serviced every year at this location with no issues since 2020 and this is by far the worst service i have ever een.
Charged a 120$ to put a battery on my new $35,000 camper wich took less than 2 minutes that's robbery
Jobs done well and on time
Service Manager Rich gave me personal attention to my concerns
From the moment you walk in, you feel so welcomed! They have so many trailers and RV's available for you to see! We are thrilled with our purchase of our Coachmen Apex Nano! Ray is an excellent salesman! He is personable, knowledgeable, and was very easy to work with! Amy the secretary is so nice and friendly! And, Alex is fantastic! He explained everything to us, answered all of our questions, was kind, patient, and worked with us to make this dream of owning a trailer possible! So grateful! Looking forward to picking our trailer up soon! They spend 2 to 3 hours doing a walkthrough with you explaining how everything works and functions! Can't wait to make many great memories in our trailer with our family!
I am in the process of buying a used boat and was set to pick it up last week when I was told they don’t actually have the title for the boat.
I gave a 2500 deposit, took out a loan and am now stuck waiting for them to get the title.
How can you actually take someone’s money and sell a boat that you don’t even have the title for!!
Not a happy camper!!
Can’t wait to post this to social media!!
Name removed Jr
Very easy to work with.
Everyone we worked with was very friendly and helpful and listen to what I was looking for.
I have my camper being serviced for two weeks. I’ve called 3 times now and not one call back? I’m in the service industry and I would call this really poor customer service. Nobody I guess seems to know anything when I call either. Absolutely no clue.
The service team at the Amsterdam office responded to my concerns and addressed the right away
Thank You
Service done as requested, comfortable waiting area . Professional ,friendly and courteous staff..
Thank you
Dave Behuniak is an awesome service advisor. We have been customers since we bought our Tiffin motorhome 8 year’s ago. We’ve been very happy from the sale to service.
Service department is very good
Service is promptly addressed. Staff is courteous and professional. Never
Pushy
Zach and Lyndsay in Boat Sales were fantastic helping me with a recent Barletta Pontoon Boat Purchase. They went above and beyond to get me the deal that I wanted and were extremely fair on my trade in. I highly recommend them.
Art was great. Very friendly and knowledgeable. The whole process was less bothersome than I expected it to be. Especially the pickup process. Those guys know their stuff and were so efficient.
The staff was excellent and friendly. They worked diligently to help me find an RV that fit my budget. One important aspect for me was that the sales team was not pushy; they allowed me to proceed at my own pace while always being available for support.
I have been a customer of Alpin Haus Boats since 2022 and have always been pleased with all aspects of the services they provide. Sales associate was on point and the service department has always taken care of me. No issues whatsoever. Highly recommend.
Very good people to deal with! I had a great experience purchasing a new boat from them!!
Great staff - quality service.
Very professional
I was very impressed with the service department - at the desk and in the shop. All of the folks were very pleasant and seemed knowledgable. The facility is new and spacious.
Friendly 1:1 customer care. Staff is very knowledgeable, and they didn't do the hard sell. It is just an all around great place!
Service attention to derail
Second time buying a camper
Steve is the best!
Excellent customer service. Mechanic very approachable. Feel like we were treated well
We love Dave and Eric in the Service Department- they get things done, ordered and installed in record time and it is done correctly. We have RV dealers closer to our home but its worth the 1 1/2 hour drive for the guys who care and know what they are doing AND LISTEN!
Everything went well!
The people are terrific and the service is great.