Customer Testimonials
Timeliness, professionalism, answering questions.
Good
Sales is not pushy and they are amazing
Technicians seem to be very knowledgeable.
Friendly, professional, and trustworthy service. Great people who treat you like family.
Very pleasant and customer oriented. Answer all questions and show you the campers as many times as you want. Not pushy at all. They genuinely want to help you find what you're looking for.
Dave, in service,was excellent to work with
He knows the product and gets the job done
I like the variety of brands and equipment available. Everyone who helped us was very knowledgeable about the products. Our salesman Josh went above and beyond to provide a turn key buying expierence. Brandon from the service department did an exceptional job helping us truly understand our Waverunners. We also appreciate the available winterization services and look forward to utilizing them this fall.
Everyone was great! Our salesperson, Lindsey was very helpful, knowledgeable and friendly. The sales manager kept digging to find the boat that we wanted, come to find out one had just come in the night before so we were very happy about it being there. When we picked it up the paper work was quick and easy and the service rep, Brandon, was extremely helpful. We feel that we are ready to go thanks to his thorough explanation of the boat.
Can't wait to get on the water!
The Marine Service staff very professional and courteous. I'm 62 with Arthritic knees and when we picked up our 20' pontoon boat from storage My wife and I asked for help putting on our pontoon cover. If you have a Suntracker with the tabs on the cover you know what I mean when I say it is difficult. Adam without hesitation said absolutely and got another employee. They had it on in minutes and even joked around while doing it, a pleasant experience. Can't say enough about Alpin Haus staff always a pleasure to work with.
A customer since 2018
Mark Hitchcock
Our salesperson Jake has been professional; knowledgeable, and super friendly through the entire purchase process. This is our first RV and we couldnt be happier with the way were treated at Alpin Haus.
Very friendly and personal. Patient, but not pushy. No high pressure salespeople. Very knowledgeable. Treat customers with respect. Appreciate return business.
kevin was great
Micaela and Brian keep me informed..Try to solve problems.
Great service. Easy to work with.
Everyone I talked to were very Professional. I felt comfortable living my RV with them.
All of the staff has been friendly and thorough. Such a please working with them!
Great service and customer service.
Customer service was super
Responsive timely and friendly
It was very easy to make arrangements for service; the work was done on a timely basis and i was was kept informed of the progress.
Had a great shopping experience in the Oak Ridge store. Brandon was my salesman and was great! No pressure, friendly and knowledgeable. Alex the sales mgr did a great job also. Chris who did our walkthrough was friendly and knowledgeable also answered all my questions about the trailer and the new WDH they installed. Amy who did all the paperwork was so friendly and fun to talk to. And I’m sorry his name escapes me but the finance guy also was no pressure and very thorough and friendly. The overall experience from first contact to negotiating price to pick up was a pleasure. I would highly recommend doing business with these folks.
This is our 5th year using Alpin Haus to trailer our boat from the Hudson River in Lake Luzerne to store it for the season in their warehouse. It is a no brainer for us. It takes all the hassle of boat ownership away. We just got our boat returned this week. During storage they clean snd winterize. Best service offered anywhere!! We are ready for the 2024 boating season.
Everyone was very courteous and they provided excellent service! Highly recommend them.
Fair pricing and knowledgeable and friendly staff ready to assist.
My salesman, Don, was laidback, informed and easy to work with. I never felt pressured, which would have caused me to walk away.
Your inventory was big enough to offer me several choices to choose from in multiple price and quality levels.
I had an overall great experience buying from you!
Prompt and courteous service
Reliable service. Helpful parts department
Got me in and out same day. On this trip I arrived unexpectedly with a dead battery. While I was checking in with Chris in service, the other advisor heard my comments about the battery and took it upon themselves to go check battery. It was indeed dead so it was replaced while it was there. And got camper back in same condition I dropped it off in.
Great people working there.