based on 1535 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone was very friendly and helpful. All questions were answered in a timely manner.
Service department is excellent!!
Great people great service. Thank you to the team for all the hard work.
Go back to not changing extra for boat storage after winterizing.
Close to me and response time as well
Great new location, convenient and easy to get to. Staff is courteous, friendly and helpful.
Great staff that always gets it done right.
Great tech Friendly staff
The service department was very responsive in scheduling, communicating, and discussing any issues that arose with my recent service visit. The handled the winterization immediately, and communicated very well when an issue arose with a planned repair/installation, providing me with a detailed description of the difficulty, and with options for repair
I believe the tech that worked on my rv did a good job. I would have had more done but service would not do some things I wanted done.
The service department is attentive to your request, document the concerns and follow up with them accordingly, opening discussions regarding the repairs and follow up with the owner.
Service staff was professional and curtous.
Real people serving clients with real knowledge of the products.
People and the service they provide.
Very friendly, helpful and knowledgeable staff. I felt like they worked with us in order to find the perfect fit for our family.
Got my rv in on time. Did my service work and got back home quickly. The best service manager around and good service technician s as well.
Great service!
Service dept. kept us informed and acted quickly to our concerns
The work gets done quickly. We had an issue that was under warranty and Alpen Haus put it thru and it was covered, no issues.
The repairs you made on my camper were shoddy and caused possible water damage and now to get you guys to make good on your mistake has been nothing but a hassle
I am very happy you care and prompt service for customers who have to come from far away. Thank you.
They Are very freindley and try their best to support the customers wishes.
Prompt and courteous service
Very good customer service
So far, excellent customer service.
Angelina was amazing! She was patient and thorough and answered all of our questions. The entire staff in Middletown made our camping experience great!
Thanks for the friendly smile and accommodation quick in and out job well done…
The people are terrific!
Service was great
You didn't, I just don't recommend services to people. If they ask me about my experience I will give them an honest answer. I find that it keeps me out of trouble. Sadly, people are too quick to blame their troubles on someone else.