Customer Testimonials
Courteous and professional staff.
All of our dealings with Alpin Haus of Port Jervis have been very professional and we are very satisfied with this dealer. From the purchase to service we have no complaints.
The owner,Greg Heck,has gone above and beyond for the Stratford Snowdrifters over the last 10 years getting us grooming sleds as well as parts and service.Greg's staff does a great job helping us with any of our needs as well
I did appreciate the work done. Communication was weak at first, but we were able to improve that as time went on. I would recommend your services to others. As a small businessman myself, I will only remind you of one of the primary rules of business. 'Communication is KEY'- You win the head-you'll win the heart. And you'll secure a lifetime of repeat business.
Thank You
Friendly and professional service.
This is not our first fifth wheel but the experience was pleasant. Mike Mapes was friendly, efficient and helpful and allowed us ample time to look over entire trailer after which he made sure that our needs ie: washer, dryer installation and new spare tire were attended to. Dennis M made paperwork experience as pleasant as that order of business can be. It was worth the trip from Connecticut to get the fifth wheel that suits our needs.
Quick courteous service
So far we have been very pleased with the clientele and the service that we have received. Always pleasant and professional.
We like our R-Pod and are happy you worked with us and the dealer to fix the leak around the windows and to replace the damaged walls.
Thank you.
First name removed & AL
brand and large range of selection
the people I talked to, gave me the info I asked for. everyone was very helpful and pleasant to talk to. THANK YOU!
Easy, quick, painless, and competitively priced. What else can be said?!??!
Heather and Jim were awesome. What can I say about Jeff he was fantastic. He treated us as we were first time campers. He walk through the whole camper. Took more time then he probably should of. We learned a few More tips from him. Thank you Jeff for expertise in campers. Also I hank you Heather for foll through for what we wanted and the price we where looking for. I would recommend bAl
Always very responsive and polite also they always return phone calls
Nearby location - meets our needs.
very good service and friendly
Everything was excellent. Tony Miller was a top-notch salesman and handled everything amazingly. Our delivery driver, LJ, was highly professional and perfectly handled our requests to move the coach twice. They both did an amazing job. Very happy with our purchase.
I purchased my boat from Alpin haus a decade ago and I only have them service my boat.
Boat maintenance and repair can be costly but their work and customer service has always been top notch.
Dave does his best all the time.
Everyone was helpful and friendly. Very clean place. Very knowledgeable.
I found the service to be outstanding and have done nothing but rave about it to people. The staff was professional, helpful and knowledgeable. When asked how long the service would take I was given an estimate that turned out to be right on target.
When I checked out I had asked James if someone could assist with connecting my phone to the RV. He came out and without any time at all had me up and running.
To sum it up - one smooth operation.
friendly service and always ready to listen and help
Service was quick and understanding.
Services are quick and friendly.
This was my first service experience at Alpin Haus and I found it to be the best and most professional service I have had. I have had 6 RV's and if I were to buy another I would definitely consider Alpin Haus!
Attention and explanations were extremely beneficial
Courteous and professional behavior by all employees that I've dealt with.
Customer service, Service Department, everyone was and is very helpful, friendly. One can ask the dumbest question, and yet they will answer it without any reservations.
I thank your company who has always closed my pool for helping me get a cover measured, odered and put on before the end of season. We thank you greatly.
Trish & John Isabella
First time using your service department from the time I pulled in I was taken care right away they got the trailer in right away and had me back out under an hour they worked very clean and everything was AAA+++OK will use them again