Customer Testimonials
Warranty work promptly and professionally addressed.
Great sales and service!!
Work was accomplished in a timely manner
Efficient, friendly service
Scott in service explained everything and very professional and nice to work with. Kept is informed and RV was completed quickly.
Thank you!!
Tracey Borromeo
Lynn Pino
Quick and reliable
Great selection and excellent service!
Great customer service. Always a pleasure dealing with Alpin Haus.
They are so accommodating with appointments and any other thing that we need. Very friendly yet still professional. We like being able to build a relationship
Jessica was a pleasure to do business with.
personal care
GREAT STAFF!
Speed of service
Everyone we interacted with was knowledgeable and friendly. Mary and James went above and beyond to get us through the registration process with the state of Vermont. We appreciate all that was done for us as we picked up our new Grech Strata Ion.
All great people working there
Service Team is awesome
The cover they made for the cover of our hot tub matched perfectly and fit perfectly.
they arrived when they says and did what was required
It was very easy to make the appointment and all of my questions were answered.
Very customer oriented made the purchase of our new Sea-Doo very enjoyable
Service dept addressed my needs after a call with them and very pleased to do business with them
The entire service department is helpful and knowledgeable. I am so happy to have found this dealership! That said, when picking up my camper from winter storage I did ask for, and pay for, the department to inflate the tires to the proper PSI. When we drove to Lake George, the camper was really all over the road like it has never been before. I slowed down to 50mph in the right lane for the short trip on 87. When we arrived I checked the tire pressure. The sidewall says 50 psi max, the sticker on the camper from the original tires said 60 psi. My pressure gauge goes up to 65 and needle was pinned past 65 on three of the four tires. That could been a dangerous situation if that were a longer trip. I think it was worth mentioning in case it helps future customers. Thanks. Vin
We brought our Georgetown 31 L5 motorhome in for some repairs. Our appointment was for a roof inspection and MV inspection. However, we had several other issues, including a slide out problem, grey tank issue, roof gutter issue, and needed oil change. The friendly helpful people of their service dept. said they could look at them all if we could wait. We waited in their comfortable lounge till they were done. All issues except the grey tank issue were taken care of. A day later their friendly service manager, Greg, called on the phone to check our satisfaction, and our most wonderful service advisor, Jennifer, also called to help us schedule another service appointment at our convenience. Although we have had extensive troubles with our new motorhome and been stuck at campgrounds twice by slide not retracting, and had many other problems due to poor assembly at the factory, Alpin Haus is doing everything to help get them all fixed.
Great service from the sales process to taking delivery. First class!
Able to schedule service with what works for me
We sincerely appreciate the incredible personalize customer service from the Alpin Haus service team. We had a desperate problem when our one of our camper slides would not go out. We called the Alpin Haus and immediately got a call back from the service team. Scott and the manager of the service team reassured us that they would help us despite this being one of the busiest times of year for the RV business. The service department supervisor Rob broke away from his teams busy schedule and made personal service call to our camper within one business day. We were away when he came and were surprised when we came to our camper to find the slide out and the problem corrected. Scott who was our main contact always follows up and returns calls and/or emails.
Its great to call a business these days and talk to a real person and be reassured you will be taken care of and know its true.
Thank you again for helping us we are happy campers,
Mike and Chris
James his time to explaining the differences between the brands and designs. He patiently answered all our questions and concerns.
Steve was also very knowledgeable about our camper and provided helpful tips and suggestions to keep us safe and enjoy our camping adventures.
Timely and pleasant response to service needs.
I have done sines with Alpin Haus for years.
The sales group is always friendly and helpful.
Dave in service has been my service writer for many years and has done a great job. I have meet a number of the tech’s and enjoy seeing them when I am in for service on my unit.
We had a good experience. Jake was knowledgeable and answered all of our questions. Every person we met was friendly.