Customer Testimonials
Dave B. is always very polite and professional. He has been calling me with updates on a timely basis. Much appreciated.
Entire experience was great! Excellant customer service
Scott was very professional,great person to work with,everything was top notch.
Very friendly, provided accurate estimate and completed when promised
Knowledgeable, professional and deliver on time.
Alpin Haus accessed our problem with the water and fixed it in a timely manner.
I had a prior issue with a charge for filling my travel camper with air. I was charged $68.70 plus tax. I spoke of this in my previous survey and I am happy to say the Jim Nolan reached out to me and told me that was an error and completely refunded me for that charge. My opinion that is excellent customer service and its what will keep me going back to Alpin Haus RV in Gansevoort.
Thank you
Good selection and our sales person, Heather, is very helpful.
Warranty for Life just removes a lot of the concerns of RV ownership, especially in the Northeast.
I had the pleasure of working with Jake. He was patience , understanding and did not rush me in making my final decision.
Everyone at Alpin Haus was a pleasure to deal with. Josh Hale was a terrific salesman and I would definitely deal with him again. Ricky in financial did a fine job for being in a new position. Brian in service was awesome and went over everything I needed to know in detail. Thanks again guys.
Alpin Haus has great after the sale customer service. We always get someone to answer the phone or call us back and respond to our needs. Very friendly and efficient. Highly recommend them.
My sales contact, Rich, was wonderful.
Bill and team did a great install. It was evident that they have experience and take pride in their work.
The only thing I would mention is that some put their food and drinks on our home AC unit, which made me a little nervous, but, no spills, and other than that everything went off without a hitch.
Tom from Lou's Electric won't be here until tomorrow (a week after install) due to a mechanical issue. I got a call from Saratoga Bromite today so they will come pending electrical work and inspection. Pete from Morris Fence put up the temporary fence and measured for our fencing.
We are good. Thanks so much for a positive experience. I have been waiting a lifetime for this pool and hot tub. Jim and Linda (Petterson) Law
The final price came in on budget and on time. The install was also very professional.
I just bought a sea doo switch from Alpin Haus and I am extremely happy with their service. I knew nothing about boats and they answered all my questions.
The only reason I do business there is because of Jonathan Baker He is one hundred percent
Everything else I’m not impressed
Friendly , kind , able to talk about products , RV’s ,
And understand each others , they try to make it right
Great customer service. Did a great job with our Rv
Very good service. Everyone chips in to provide service and resolve mechanical issues. Good team work
Tom
Excellent service all around…our salesman Patrick Luci gracious, friendly and knowledgeable, Matt in finance so accommodating, Rich gave us a great run through and the young man who delivered our RV (I’m so sorry, not sure of his name…Connor?) set it right where we wanted it. And the RV itself…fabulous!…everyone we showed it to was very impressed. Thank you AlpinHaus!
Reliable and good service
Service and everyone is friendly and helpful
Staff were knowledgeable and friendly. Wide selection of campers to look at.
Courteous and great communication, great to do business with.
Pleasant staff, relatively easy to get an appointment.
Reliable, Professional, courteous, helpful and caring fit the products and services that Alpin Haus provides its customers. I couldn't ask for more.
Quality work by technicians
Very nice people straight forward and easy to work with and will get you right in and diagnose the issue and correct it for you in a timely manner...even worked around my schedule...Matt in service is awesome
My sales person Josh Hale was great. We came to a deal efficiently. Brandon my service tech was very informative the day we picked up and went through everything
After an EF3 tornado totaled our trailer that we originally purchased from Alpin Haus it was a no brainer to go back to them for an upgrade and replacement. The whole crew there is exceptional and we have never been disappointed with their sales and service departments. They are always friendly, accommodating and reasonable. We were able to decide on the exact RV that was right for us with no pressure. They even had the selection on site that we wanted to look at. Needless to say we picked out the perfect trailer for us right then and there. I highly recommend Alpin Haus!