Customer Testimonials
We had a problem with our pool that was put in a few years ago. Jaime was amazing. He listened to our concerns and followed through with a solution. We are very happy with customer service and attention to detail while they fixed our problem. We are both very happy with our pool fix. They stand behind their product. We are very thankful that we chose alpin house.
Great people. Friendly, accommodating, and understanding.
Nice people very helpfull
Employees where extremely friendly and helpful through the who process of picking out a camper to getting financing and also showing us different features of the model we purchased
Randy and Kayleigh address all of our questions and issues promptly, efficiently and courteously! Thank you for excellent service!
Mark House was our sales person, we very much enjoyed doing business with him, he was great at explaining things and always available. We had a great overall experience while buying our 5th wheeler. Highly recommend Alpin Haus in Port Jervis,
They deliver what they promise in both sales and service. This is our second camper through Alpin Haus and no regrets.
Easy, pleasant buying experience. All around nice place to do business.
Everyone you deal with is VERY nice and are personable.
attention to detail
Their Responsiveness and customer service is outstanding. They go above and beyond, every time!
Everything
The quality of work from the service dept.
Attentive to the customer and the service. First name removed K. I’m service is great - he is responsive and listens to the customer
Brian in service is awesome
Just want to say Thank You I definitely went to the right place to buy my camper
Service is very good.
We love our jayco GREYHAWK AND COMFORTABLE it’s been dependable
Great staff, good selection and very focused on the customer
Very Friendly and knowledgeable
jim and his service team are incredibly helpful!
In and out great service
Quick friendly service. Product availability for parts is very good. Product availability for Apparel and Accessories could be better.
I experienced some serious problems with my new tellaro. Your service department was extremely helpful in scheduling me for repairs. They were very considerate and professional! I travel throughout the eastern states and depend on my vehicles for safe transportation. Alpin Haus is the only thor dealership that accurately diagnosed the problems i have had. Considering the amount of service work required,I was amazed at the time required to complete the job. Alpin Haus is the only dealership that would even consider solving these problems. Some of the larger dealers in the florida area could not find the problems and charged for service time even though they accomplished nothing. One dealer in particular, even charged for looking at a water leak which I personally repaired myself. Even though I reside in a southern state as a full time resident, I will make adjustments in my schedules to have Alpin Haus perform maintenance for my vehicles! GREAT SERVICE, GREAT STAFF, GREAT PEOPLE!
Completed all requirements in a timely manner. All work done correctly. Friendly service manager and techs. Great location near me.
All of the folks I meet in the service department are excellent at their jobs and are very customer friendly. Every time I go there it is a happy experience.
A+ Work
Kevin in the service department was very knowledgeable, patient and friendly in showing us all about our Thor campervan we just purchased.
From Mike the salesman, Dennis(sales manager?) and I forget the name of the gentleman who did the RV walkthrough and explanation but he was fantastic. They were all very easy to talk to and not one bit of pushy sales tactics. I walk out when sales people get pushy. I actually walked out of your Port Jervis store for that very same reason
The whole crew that I dealt with at Oak Ridge were great, a big thank you to them again from me.
The Service is always great, and the products are4 also great. I always tell people that if You buy an R.V. from Alpine Haus, You can practically go right out and go camping with it.