Customer Testimonials
Great service staff. They get the work done as promised. Friendly, professional service
Nice people
Knowledgeable
Courtesy and honesty. Made the transaction a pleasure.
We had seen a particular used fifth wheel prior to arrival, Mike took us to view 2 trailers we were interested in - gave us time to look them over and discuss them both. There was no pressure and it was a comfortable and efficient process. We had been back to conduct financial business and then again to go through the trailer prior to picking it up. The staff at Alpin Haus Oak Ridge are friendly and helpful would recommend this dealership!
Sales department and service department are second to none. Great service
Wide selection. Friendly staff. Easy to conduct business.
Service seems to be great. You did what needed to be done in a timely manner. Staff was congenial.
They show a genuine readiness to help with any problems and repairs. The fact that they stay in touch throughout my repairs and keep me informed of any items that may need repair or replaced. They were overwhelmed with RV’s there for repairs and still took mine in and proceeded to address my concerns in a timely manner. ETL
Staff was very friendly and helpful.
Friendly staff and great service.
Mark went above and beyond
I enjoy the warm friendly atmosphere at the business and of course my favorite salesman STEVE QUILL!
I highly recommend the business to anyone looking for an RV.
very knowledgeable service Technicians, eager and patient with customers
Your personnel in the service department are very nice to work with
From Charles our salesman to the entire staff making the decision to buy our RV was easy and relaxing. There was never any heavy selling just straight up information that we asked about the RV. The Service department is exceptional as well as the personnel in the Store. We wouldn’t think of going anywhere else for all our RV needs.
Thank You
Brian & Barbara Reilly
Great service and employees are great also
Always courteous folks...
Service dept personnel in Port Jervis location are absolutely wonderful to deal with. I have dealt with Louis, he is awesome and Mark, also awesome. These guys will keep you posted about parts on order and will get your rig in and out on time.
Great professional service by very nice people.
No comment
Highly recommend working with the Alpin Haus professionals if you wish to buy an RV. All were very helpful and responsive and so nice to work with.
They have a great inventory and their own service and parts center. We are very happy with our new RV.
Randy and all that have helped with my issues were fantastic
Very professional…. Organized…. Clean facility’s. Customer service from first phone call to the final invoice was stellar!
We bring our Trailer there each year for inspection and the roof looked at, this year we had to replace the roof, Scott in service is the 1 that I see each year and he is the best as far as we are concerned very pleasant to deal with and always called us to let us know what was going on and the progress of our trailer statice.
Thank You
Bob & Sharon Pavone
Knowledgeable, courteous, prompt top-notch service.
Heather was great working with us to confirm that the RV we came in to see was the perfect fit and within our budget. She was a pleasure to work with and it was very thoughtful to decorate the RV as the gift that it was.
Kyle was instrumental in offering the warranties necessary to get over the ‘buying a used RV’ concerns that we had. He was enjoyable to work with as well.
Last but not least, Jeff took us through the entire RV on our walkthrough. He was thorough and incredibly patient with us rookies while going through every device, switch and any thing else the RV offered. Thanks to Jeff, we confidently drove off the lot with our motor home.
Great job all!!
People actually call back.
timeliness
addressed questions and needs
We were specifically looking for a Grand Design camper and having a local dealer is a huge plus.
Friendly team members were ready to answer all my questions, I felt they genuinely cared about my concerns and are willing to go the extra mile. We even had many laughs during the transaction. The follow up was excellent and never skipped a beat.