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based on 1380 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not every one would be able to afford the rates other than that you have a good service.
The health care aids are heplful and conscientious and caring.
The care seems good. Inability to fill schedule, one nurse has no vehicle so we have to transport her back and forth to hotel.
The nurses were very good
Our care giver has been with us for a year and still has no benefits or any pay increases. I'm the the Big Corps. can spare a small bit of change from their pockets to make life more comfortable for their employees.
The Cost.
Great customer service
Reliable
Always there. Great service
I am so very pleased with the care that I get from both my workers
I’m from out of town and when travelling in arrangements are easy to make and confirm for my homecare needs
So happy with Edilyn! She is such a great help and so good to have for conversation and help with walking, groceries, etc.
Nursing was terrific, had good comments from the people they saw. Did not give higher because unfortunately they were not able to fill some of the shifts due to illness. Otherwise the service was wonderful.
Consistent service since the beginning. Same care provider for the last 4 years. Very happy with them
some of the people sent were nice then there were the ones who knew my husband smoked told them at the beginning before anyone came and then dropped him like a hot potato so no I would not reccomend
Although the nurse is wonderful and very professional I feel the company like other large companies have a communication problem.
Very people
i am Recently, now,very happy to have a great caregiver from nurse next door. i have been cared for since 2007, when after having a major stroke that left my left side paralysed, I could no longer care for myself completely, therefore needing help from HOMECARE SERVICES FOR THE PAST 16 years, I have experienced many different care givers! Some great, some.. not so….good, but my service from NURSE NEXT DOOR HAS BEEN VERY GOOD ! .. the caregiver comes every day and she has been constant for over a week now,which I truly appreciate, and it has made life easier and happier by not always starting each session with instructions and teaching someone new which is always frustrating for both parties! MANY THANKS TO NURSE NEXT DOOR FOR SCHEDULING A CONSISTENT CAREGIVER FOR ME, ITS A GREAT RELIEF KNOWING WHO WILL BE HERE IN THE MORNING,!
Best…C.
U guys were only there for a short time but very satisfied
Dependable, qualified nurses and excellent administration. Always someone to call for help.
We are very pleased with the visit.
The registered nurse knew nothing. I could list so many things in this space that gave her a huge fail. I couldn’t begin to believe she could help someone that truly need assistance.
I had 2 workers. One was great and one was terrible
The service I have received the last 2 outings have been excellent.
One gal was not good !
nurse next door has been good to me
we have had great assistants, and nurse next for has been very accommodating with changes to schedules. downside they are not great at communicating within the organization and passing on information from clients.
Sonja
The various people to help you hired were mostly good. My lower mark is because the people in the office seem to have a lack of communication. My being away was a prime example of that. I had phoned and emailed you my intentions as far as my return. I let you know verbally when I was leaving and would call when I got back. You sent the care worker here after I said I wouldn't be here. I'm sure you charged WCB for the visit. I am going to let WCB know about this when my case manager know about this when she gets back. Also for some reason my visits from the care giver were canceled and NND phoned me and asked why. That I had no idea that had happened.
There have been other incidents of lack of communication and those are the most recent.

Quick response to our short notice care needs, well informed and capable and compassionate caregivers.