Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.6 out of 10 based on 1256 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 13, 2022 — Rated 10 out of 10 by C.P.E. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Jana our caregiver gives us such amazing care...... i have already recommended Nurse Next Door services to a friend .

Report a concern   May 13, 2022 — Rated 9 out of 10 by D.N. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Timely response when requests for scheduling changes are required.

Report a concern   May 13, 2022 — Rated 10 out of 10 by J.J. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

They do a fantastic job cleaning my home and such

Report a concern   May 12, 2022 — Rated 10 out of 10 by D.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The care provided by my three caregivers has been very good. They have been very helpful, patient, polite and professional.

Report a concern   May 9, 2022 — Rated 9 out of 10 by M.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Doing a good job.

Report a concern   May 9, 2022 — Rated 9 out of 10 by P.W.D.V. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

we have enjoyed the care partners w Nurse Next Door

Report a concern   May 7, 2022 — Rated 4 out of 10 by D.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Two of the nurses missed their shifts, including the very first shift. Because his brother was able to stay with him the very first shift, my son was fine. However if I booked a nurse for an elderly or handicapped person and my son was not able to stay, I fear what could have happened. Then, I got billed for the nurse that didn’t show for the very first shift, however, that was taken off after I explained what had taken place.

Report a concern   May 6, 2022 — Rated 9 out of 10 by G.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Peta has been great!

Report a concern   May 6, 2022 — Rated 10 out of 10 by M.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Friendly people never asking question they always do what’s told

Report a concern   May 6, 2022 — Rated 4 out of 10 by T.U. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Scheduling still not filling my schedule properly

Report a concern   May 6, 2022 — Rated 10 out of 10 by K.A.E.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Lisa is wonderful

Report a concern   May 6, 2022 — Rated 6 out of 10 by E.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Care workers are good but haven’t had a Sunday evening worker since beginning of April

Report a concern   May 6, 2022 — Rated 10 out of 10 by A.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We receiveved excellent service in a timely manner!!

Report a concern   May 6, 2022 — Rated 8 out of 10 by B.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I gave a 8 because there is always room for improvement and always room to learn. 8 is a fair score over all for sure. I have never had any issues with anyone or with the company but no one is prefect.

Report a concern   May 6, 2022 — Rated 10 out of 10 by C.N. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The care giver that came here, was knowledgeable, considerate and gentle with my shoulder. Jane is very helpful in doing what needs to be done. Jane allows me to keep my dignity when helping with my personal dressing. If Jane does not know the answers she will try and find it.

Report a concern   May 6, 2022 — Rated 6 out of 10 by R.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Convenient but expensive.
Additionally, level one service is not provided and this makes no sense.
I have, although, referred a friend to use this service because of the 24 hour care that is available and I found one of the respite workers to be exceptional.

Report a concern   May 6, 2022 — Rated 0 out of 10 by B.J.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

You offer a service you can’t provide. Yesterday nobody was available to help me and you can’t get people to help me at the times I requested.. if I could get a different company I would cause every time you don’t show up or can’t come at times I requested I have to make other arrangements and paid out of my own pocket.. the staff that do show up is awesome.

Report a concern   April 29, 2022 — Rated 10 out of 10 by J.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Lisa! the caregiver my mom has in Grande Prairie, she is fabulous and is really making a positive difference for my parents.

Report a concern   April 29, 2022 — Rated 10 out of 10 by E.G. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Conscientious and professional- going beyond the call of duty. Extremely caring

Report a concern   April 12, 2022 — Rated 10 out of 10 by M.Z. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We love Aster and the companies attention to detail!

Report a concern   April 5, 2022 — Rated 10 out of 10 by K.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Nurse Next Door was extremely helpful with their transportation services and support via phone for scheduling and dealing with schedule changes. I would highly recommend this service to anyone requiring assistance.

Report a concern   April 5, 2022 — Rated 10 out of 10 by D.G. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very pleasant and understanding

Report a concern   April 5, 2022 — Rated 10 out of 10 by L.E. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very kind, polite and they seem too
take pride in their work.

Report a concern   March 16, 2022 — Rated 10 out of 10 by G.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Has been very consistent since the beginning in providing great service, both the care provider and the office. Easy to facilitate schedule changes.

Report a concern   March 15, 2022 — Rated 10 out of 10 by C.J. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

anna is a great help

Report a concern   March 11, 2022 — Rated 10 out of 10 by M.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Peta through nurse next door has been absolutely amazing her all around knowledge of the job and comforting demeanor has made my recovery that much better!

Report a concern   March 11, 2022 — Rated 10 out of 10 by J.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Expert, knowledgeable, caring, people! From first contact with care designer Shanise Squires to plan and set up services, to delivery of these services by nurse Anka Jost, my expectations were exceeded. I felt well and cared for and cared about at a vulnerable time in my life, and I am so very, very appreciative and grateful!

Report a concern   March 11, 2022 — Rated 2 out of 10 by A.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

To much to write

Report a concern   March 2, 2022 — Rated 10 out of 10 by J.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Joan was absolutely wonderful with my dad. If i need help again i would not hesitate to call

Report a concern   February 28, 2022 — Rated 10 out of 10 by B.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My Mom said that the assistance that was provided was excellent. Thank you for your assistance with her.

Laurel Bentley


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