Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.7 out of 10 based on 1380 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 20, 2023 — Rated 10 out of 10 by T.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Great service, and very personalized.

Report a concern   April 12, 2023 — Rated 6 out of 10 by A.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Lots of cancellations but sufficient support from staff in trying to fill in the cancelled visits.

Report a concern   April 11, 2023 — Rated 9 out of 10 by M.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

she is a nice &good person

Report a concern   April 6, 2023 — Rated 9 out of 10 by D.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I have had more bad in the beginning and sometimes I think their is a lack of communication in the office. I have had to phone nurse next door and normally their is a message that the person I am calling out of the office.

Report a concern   April 5, 2023 — Rated 10 out of 10 by D.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We where impressed with the professional approach to our needs. We would recommend your company in the future. Thanks

Report a concern   April 5, 2023 — Rated 6 out of 10 by K.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We absolutely love love love our caregiver, I just wish you had more trained, dedicated people like her then I could refer more families. And someone trained to do some backup would be nice too.

Report a concern   April 5, 2023 — Rated 10 out of 10 by L.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The nurses were polite and helpful willing to help and listen

Report a concern   April 5, 2023 — Rated 10 out of 10 by K.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My nurse is very thorough and takes pride in her work and very thoughtful !!!!!!!!

Report a concern   April 5, 2023 — Rated 10 out of 10 by B.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very helpful. Courteous. Knowledgeable.

Report a concern   April 5, 2023 — Rated 7 out of 10 by S.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I'm very happy to see the care givers will get a well deserved pay increase

Report a concern   March 17, 2023 — Rated 10 out of 10 by C.G. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Estelle and Susan were punctual and very friendly. My small dog normally makes strange but within 5 minutes both ladies had Gypsy sitting on their lap or playing.

Report a concern   March 15, 2023 — Rated 10 out of 10 by M.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Friendly staff at office. Staff that came to stay with my mother were really nice. Thank you!!

Report a concern   March 10, 2023 — Rated 10 out of 10 by L.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

She was very polite

Report a concern   March 6, 2023 — Rated 10 out of 10 by D.E. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Janna has been a godsend for my parents. She goes over and above what is expected and she's made my mom feel safe and cared for. She's always anticipating my mom's needs, she's empathetic, loving, and fun! I can't say enough about her. Thank you!!!

Report a concern   March 2, 2023 — Rated 2 out of 10 by I.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I had nurses accuse me of drug and alcohol abuse. I had nurse drag me out of my house because I had a friend monitoring me while consuming new sleep medication. Most of the "nurses" aren't nurses at all. They are house keepers or basically Amy random person who will show up. I will never ecommend or return to this service even if WCB does give me back my coverage. I had a nurse that I asked my typical welcome questions to who informed me that she was 18/19 years old and got the job because she had babysitting experience from when she was 14. This company is a joke and has treated me like one. There are wonderful ladies that work there and who have the training. However, be aware that when you hire their "nurse" you are most likely going to get someone who will retraumatize you or worse.

Report a concern   March 2, 2023 — Rated 10 out of 10 by M.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Respite for my Dad and Mom.

Report a concern   February 27, 2023 — Rated 9 out of 10 by G.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very kind staff

Report a concern   February 27, 2023 — Rated 0 out of 10 by M.V. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Hard to get a worker and then my worker quite cause you guys couldn't give her work well my daughter was in the hospital and workers can call in 10 min before there shift but then I have to give 24 hrs notice...

Report a concern   February 20, 2023 — Rated 8 out of 10 by L.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very pleasant and caring staff

Report a concern   February 13, 2023 — Rated 10 out of 10 by D.S.L.C.C.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

excellent service.

Report a concern   February 13, 2023 — Rated 3 out of 10 by S.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

no shows -
some reps that come do not perform the required duties

Report a concern   February 10, 2023 — Rated 10 out of 10 by S.H.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Sabrina has come twice and she was very helpful

Report a concern   February 8, 2023 — Rated 10 out of 10 by M.V. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The staff is very professional. Always patience,polite and punctual. The carigevers are attentive and know their duties well.

Report a concern   February 7, 2023 — Rated 10 out of 10 by G.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The caregivers/nurses are the best. They are very experienced in the job they are doing. They also will go out of their way in order to assist you. This is not the first time that I have had nurse next door to come in to assist me after a operation. I am very satisfied with nurse next door and I would recommend them to anyone.

Report a concern   February 3, 2023 — Rated 9 out of 10 by S.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

very helpful, of the few helpers - Joan was the best, she could see things that needed to be done, without direction.
Thanks for the assistance

Report a concern   January 28, 2023 — Rated 10 out of 10 by R.Y. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

great care

Report a concern   January 28, 2023 — Rated 5 out of 10 by A.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

you haven't give me time when you stop the service

Report a concern   January 27, 2023 — Rated 10 out of 10 by P.N. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I love the point that you never disappoint. Even in a short notice you send a nice care giver. We also like prompt correspondence and nice attitude of staff. 👍

Report a concern   January 19, 2023 — Rated 10 out of 10 by A.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

compassionate service and care provided by the staff.

Report a concern   January 19, 2023 — Rated 10 out of 10 by B.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The workers sent was very friendly and helpful. I was very satisfied.


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