What our clients think of us!

We have to date been extremely satisfied with the level of expertise you provide in the care provided for my mother and also how easy it has been to interact with everyone concerning changes to scheduling etc. You are all a great team.

Good customer service overall.I'm very happy with the services

Excellent service

Great caregiver, great communication

The service was good, but the availability of the help was non existent

I have recommended Nurse Next door to a friend and family member. I appreciate how quickly someone can start having a care giver once set up and the care that goes along with this service is very good and important. I know it’s a brand that I can trust and the care givers abilities are matched to help with what ever is needed. Thank you so much.

I need your service. My NND lady is here when she is suppose to be, very pleasant and do far no complaints

You have visited twice and both times have been not prepared for what you have encountered. Both encounters you have only cleaned the wounds and not addressed any of the general foot health or maintenance in any way. Hoping things will improve.

Sonia was a super great PSW, she was supportive, patient, helpful,

I have received good service. Communication is very good

My parents are so pleased and happy with the help they receive from Violet! It gives me peace of mind they are getting some help when I can’t be there.

Quality care from staff and personnel that care

We don’t have enough for her to do

I like the nurses that have come, they were on time and of great help in all the areas that I need thank you

Some workers were interested and caring some not so much

Accommodating requests on short notice. Nice, approachable, accountable, and friendly staff.

I hv been satisfied with the nurses.

At the end of the day I paid $126 for nothing but promises. And had to pay $20 for a taxi because transportation was not available. Not your fault but as a pensioner it still cost me a lot of money for no services rendered.

Too many changes in personnel and too many time/date changes

Lack of employees for the location in which I live

Flexibility and friendliness of service. focus is on caregiving and companionship.

All of the staff is so helpful and accommodating, which is so important at a time when we are in such need. Arnnie and Jocelyn are wonderful!

Excellent service both from the administration to the nursing staff. They are very attentive to my parents needs and have come through for me on short notice or when I was in a bind. I am very grateful.

Prompt and friendly response to initial request. Detailed intake questions
Frequent and effective communication.

My dad moved in with us unexpectedly and needed care. I was able to bridge the gap for over two weeks until Home Care was started only through the support of Nurse Next Door. The staff were engaged with my dad and helped him adjust to his change in living situation. Their care also took the full burden off of my shoulders which was invaluable during this huge shift for all of us. Thanks to our Nurse Next Door for her amazing support and for looking for any way she can help dad during her visits.

Everything

Everything was perfect. On time and easy to arrange. Amanita was fantastic and very friendly.

Your customer care is amazing! Thank You

Great customer service

All three ladies were pleasant to have in the home. Two were comfortable sitting and talking with the person they came to care for; one seemed more comfortable sitting outside the room and waiting to be called for something.

All three were willing to help with one set of dishes and/or tidying the bathroom that was being used for care but had to be asked.

They all had a lot of down time but I was happy to have them in the home to give me some freedom to get things done while they were here.