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1282 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I would be surprised if Nurse Next Door did not qualify as one of Canada's top 50 best managed companies, and most certainly does qualify as one of the very best in the health care field. Top management practices are reflected in the highest possible level of front line professional client care. My personal care experience as an injured worker is that my expectations are met and often exceeded 24/7 !! My Nurse Next Door care givers, are competent, well trained, cheerful, respectful, trustworthy and caring. My highest recommendation to anyone in need of home health care. A heart felt thank you Nurse Next Door, for being there for me when I needed someone the most.
Sincerely Frank Allard
Everything has been excellent!
NND was hired to do very specific work for CLT and is hasn't been consistently done well all the time.
likes mabel. She is a sweet girl and is happy with her and the service she brings
Very profesional,very friendly and concerned about my well being.your just fantastic.I'll be happy to recomend your servicesto every body. Thank you very much.
My caregiver is professional, kind and personable
The personality of the caregivers was fantastic
people came who came to visit my parents were always very helpful & polite. only concern is a couple of times i always asked to let me know on how appts. went but never got a call so i called instead. Aso the person who took them was not quite paying attention as things that needed to be done was not written down. when it comes to efficiency i would give a 7 but overall a 9 as my parents were happy of service.
CG's have aways on time and always took really good care of him.
Likes everything about our service but only needed it for a couple of weeks.
cg wasn't experienced with the kind of care clt always needed but he really liked her.
2 girsl were really good and 1 girl didnt know what to do. she was only 19 and too young and too petite to take care of my husband. We need someone really strong but I didnt want to let the FP know. I was very pleased with the other services and would use you again.
nothing
the young girl we had is extremely compitant and nice. My husbanlikes her nice.
very good. they help a lot they have been great compared to others i've have
Shelley is more like a friend than anurse. She is abslutely excellent.
The services provided are exactly what I need.
Very prompt and well organised.Keep up the good work and all the best
CG is great She is always on time. I like how we do things (McDonnalds cards ...) together. I like
It's really the luck of the draw re: caregivers provided. One I considered great. One I considered a law suit and I now have someone I would describe as adequate.
I seem to be contacted by many people. I prefer one or 2 case workers or whatever designation that person would have in your organization.
I also expressed a preference for email communication because of my job, I can oftentimes answer an email when with a student or in a meeting but of course cannot answer the telephone.
I made a request for invoices to be emailed and not go through snail mail but that was ignored.
Love the caregivers!
Some caregivers are better than others.
We had nnd service for mom only 3 times but they were very very good. NND took the time to get the right person for mom and she really liked the cg. I also liked the concept that we didn't have to sign a contract. note: do not call clt call clt contact Debbie Star atPhone number removed382
Clt stated that the CG is very pleasant.
Always helpful and pleasant.
Client loves Samantha . She is full life and bubbly and she loves that about her . She is a very nice young girl and really enjoys when she comes
Caregiver is amazing! Always very attentive and takes such good care of clt. No complaints at all!
Very personable. Was able to ask CG Alma anything and she was very knowledgable.
CG on time helpful asks if she can help with anything very pleasant.
Russel is a really good person . My son likes him so much . They get a long great