Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.6 out of 10 based on 1282 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 15, 2023 — Rated 10 out of 10 by M.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Reliable

Report a concern   November 13, 2023 — Rated 10 out of 10 by B.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Always there. Great service

Report a concern   November 11, 2023 — Rated 9 out of 10 by C.J.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I am so very pleased with the care that I get from both my workers

Report a concern   October 28, 2023 — Rated 10 out of 10 by M.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I’m from out of town and when travelling in arrangements are easy to make and confirm for my homecare needs

Report a concern   October 27, 2023 — Rated 10 out of 10 by J.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

So happy with Edilyn! She is such a great help and so good to have for conversation and help with walking, groceries, etc.

Report a concern   October 23, 2023 — Rated 8 out of 10 by E.H.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Nursing was terrific, had good comments from the people they saw. Did not give higher because unfortunately they were not able to fill some of the shifts due to illness. Otherwise the service was wonderful.

Report a concern   October 22, 2023 — Rated 10 out of 10 by D.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Consistent service since the beginning. Same care provider for the last 4 years. Very happy with them

Report a concern   October 22, 2023 — Rated 0 out of 10 by T.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

some of the people sent were nice then there were the ones who knew my husband smoked told them at the beginning before anyone came and then dropped him like a hot potato so no I would not reccomend

Report a concern   October 21, 2023 — Rated 5 out of 10 by J.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Although the nurse is wonderful and very professional I feel the company like other large companies have a communication problem.

Report a concern   October 20, 2023 — Rated 10 out of 10 by M.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very people

Report a concern   October 20, 2023 — Rated 9 out of 10 by C.I. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

i am Recently, now,very happy to have a great caregiver from nurse next door. i have been cared for since 2007, when after having a major stroke that left my left side paralysed, I could no longer care for myself completely, therefore needing help from HOMECARE SERVICES FOR THE PAST 16 years, I have experienced many different care givers! Some great, some.. not so….good, but my service from NURSE NEXT DOOR HAS BEEN VERY GOOD ! .. the caregiver comes every day and she has been constant for over a week now,which I truly appreciate, and it has made life easier and happier by not always starting each session with instructions and teaching someone new which is always frustrating for both parties! MANY THANKS TO NURSE NEXT DOOR FOR SCHEDULING A CONSISTENT CAREGIVER FOR ME, ITS A GREAT RELIEF KNOWING WHO WILL BE HERE IN THE MORNING,!

Best…C.

Report a concern   October 20, 2023 — Rated 8 out of 10 by L.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

U guys were only there for a short time but very satisfied

Report a concern   October 2, 2023 — Rated 10 out of 10 by H.A.D.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Dependable, qualified nurses and excellent administration. Always someone to call for help.

Report a concern   September 11, 2023 — Rated 10 out of 10 by W.R.S.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We are very pleased with the visit.

Report a concern   September 11, 2023 — Rated 0 out of 10 by S.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The registered nurse knew nothing. I could list so many things in this space that gave her a huge fail. I couldn’t begin to believe she could help someone that truly need assistance.

Report a concern   September 11, 2023 — Rated 5 out of 10 by P.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I had 2 workers. One was great and one was terrible

Report a concern   September 11, 2023 — Rated 10 out of 10 by A.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The service I have received the last 2 outings have been excellent.

Report a concern   August 25, 2023 — Rated 8 out of 10 by M.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

One gal was not good !

Report a concern   August 10, 2023 — Rated 8 out of 10 by C.J.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

nurse next door has been good to me

Report a concern   August 9, 2023 — Rated 9 out of 10 by A.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

we have had great assistants, and nurse next for has been very accommodating with changes to schedules. downside they are not great at communicating within the organization and passing on information from clients.

Report a concern   August 8, 2023 — Rated 10 out of 10 by B.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Sonja

Report a concern   August 8, 2023 — Rated 7 out of 10 by D.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The various people to help you hired were mostly good. My lower mark is because the people in the office seem to have a lack of communication. My being away was a prime example of that. I had phoned and emailed you my intentions as far as my return. I let you know verbally when I was leaving and would call when I got back. You sent the care worker here after I said I wouldn't be here. I'm sure you charged WCB for the visit. I am going to let WCB know about this when my case manager know about this when she gets back. Also for some reason my visits from the care giver were canceled and NND phoned me and asked why. That I had no idea that had happened.
There have been other incidents of lack of communication and those are the most recent.

Report a concern   August 8, 2023 — Rated 10 out of 10 by J.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My nurse always arrives on time and is very comfortable when asked to do various household chores, to go for a walk, and has helped medically with some of my concerns.

Report a concern   August 8, 2023 — Rated 10 out of 10 by B.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Great match between my mom's nursing aid and her.

Report a concern   August 8, 2023 — Rated 6 out of 10 by S.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The service is outstanding but terribly expensive

Report a concern   July 31, 2023 — Rated 10 out of 10 by M.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Your ladies are lovely.

Report a concern   July 5, 2023 — Rated 10 out of 10 by W.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Excellent service

Report a concern   June 26, 2023 — Rated 10 out of 10 by M.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Nurse Next Door provides an important service to help those stay in their homes as long as they’re able to. Otherwise they would have move to a home.

Thank you very much.

Report a concern   June 25, 2023 — Rated 9 out of 10 by R.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I thought that nurse door gave me help that that enhanced my recovery

Report a concern   June 24, 2023 — Rated 10 out of 10 by D.E. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Janna Bellavance is amazing... a life saver.


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