Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.7 out of 10 based on 1380 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 22, 2024 — Rated 10 out of 10 by C.X. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Kind staff, very professional. Really great at listening to our needs .

Report a concern   June 17, 2024 — Rated 10 out of 10 by G.V.D.V. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Friendly and showed desire to want and do what she was here for, plus was very satisfied with what she had accomplished, Thank you

Report a concern   June 16, 2024 — Rated 10 out of 10 by C.G. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Staff are very helpful.

Report a concern   June 16, 2024 — Rated 9 out of 10 by L.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I waited for about an hour then called to see if she was coming.Turns out she'd been in the waiting room all that time.Then when we got to my apartment, she geated leftovers in the microwave which was great but I really could done that myself.When I went to pay she told me she wasn't a nurse which surprised me as the program is named "nurse next door" & I understood a nurse would help me.As far as I know my facilities were all in working order but I'm a little confused.All in all she was great otherwise.

Report a concern   June 15, 2024 — Rated 8 out of 10 by R.A.E.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Staff shortage

Report a concern   June 14, 2024 — Rated 10 out of 10 by L.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very caring and professional.

Report a concern   June 14, 2024 — Rated 10 out of 10 by J.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I loved the nurse who came to see me.

Report a concern   June 13, 2024 — Rated 10 out of 10 by H.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We are using their services for a few years and we have really positive experiences with them

Report a concern   June 11, 2024 — Rated 10 out of 10 by I.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We have to date been extremely satisfied with the level of expertise you provide in the care provided for my mother and also how easy it has been to interact with everyone concerning changes to scheduling etc. You are all a great team.

Report a concern   June 10, 2024 — Rated 10 out of 10 by S.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Good customer service overall.I'm very happy with the services

Report a concern   June 9, 2024 — Rated 10 out of 10 by B.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Excellent service

Report a concern   June 8, 2024 — Rated 10 out of 10 by B.E. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Great caregiver, great communication

Report a concern   June 8, 2024 — Rated 0 out of 10 by C.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The service was good, but the availability of the help was non existent

Report a concern   June 1, 2024 — Rated 10 out of 10 by A.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I have recommended Nurse Next door to a friend and family member. I appreciate how quickly someone can start having a care giver once set up and the care that goes along with this service is very good and important. I know it’s a brand that I can trust and the care givers abilities are matched to help with what ever is needed. Thank you so much.

Report a concern   May 26, 2024 — Rated 10 out of 10 by C.J.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I need your service. My NND lady is here when she is suppose to be, very pleasant and do far no complaints

Report a concern   May 25, 2024 — Rated 2 out of 10 by J.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

You have visited twice and both times have been not prepared for what you have encountered. Both encounters you have only cleaned the wounds and not addressed any of the general foot health or maintenance in any way. Hoping things will improve.

Report a concern   May 16, 2024 — Rated 10 out of 10 by B.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Sonia was a super great PSW, she was supportive, patient, helpful,

Report a concern   May 11, 2024 — Rated 10 out of 10 by H.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I have received good service. Communication is very good

Report a concern   May 10, 2024 — Rated 10 out of 10 by J.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My parents are so pleased and happy with the help they receive from Violet! It gives me peace of mind they are getting some help when I can’t be there.

Report a concern   May 4, 2024 — Rated 10 out of 10 by B.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Quality care from staff and personnel that care

Report a concern   May 3, 2024 — Rated 9 out of 10 by L.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

We don’t have enough for her to do

Report a concern   May 3, 2024 — Rated 9 out of 10 by D.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I like the nurses that have come, they were on time and of great help in all the areas that I need thank you

Report a concern   May 1, 2024 — Rated 6 out of 10 by G.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Some workers were interested and caring some not so much

Report a concern   April 28, 2024 — Rated 10 out of 10 by P.N. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Accommodating requests on short notice. Nice, approachable, accountable, and friendly staff.

Report a concern   April 27, 2024 — Rated 10 out of 10 by L.L. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I hv been satisfied with the nurses.

Report a concern   April 24, 2024 — Rated 2 out of 10 by G.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

At the end of the day I paid $126 for nothing but promises. And had to pay $20 for a taxi because transportation was not available. Not your fault but as a pensioner it still cost me a lot of money for no services rendered.

Report a concern   April 24, 2024 — Rated 7 out of 10 by B.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Too many changes in personnel and too many time/date changes

Report a concern   April 24, 2024 — Rated 0 out of 10 by T.G. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Lack of employees for the location in which I live

Report a concern   April 19, 2024 — Rated 10 out of 10 by S.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Flexibility and friendliness of service. focus is on caregiving and companionship.

Report a concern   April 12, 2024 — Rated 10 out of 10 by K.L.C.T.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

All of the staff is so helpful and accommodating, which is so important at a time when we are in such need. Arnnie and Jocelyn are wonderful!


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