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based on 1380 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and showed desire to want and do what she was here for, plus was very satisfied with what she had accomplished, Thank you
Staff are very helpful.
I waited for about an hour then called to see if she was coming.Turns out she'd been in the waiting room all that time.Then when we got to my apartment, she geated leftovers in the microwave which was great but I really could done that myself.When I went to pay she told me she wasn't a nurse which surprised me as the program is named "nurse next door" & I understood a nurse would help me.As far as I know my facilities were all in working order but I'm a little confused.All in all she was great otherwise.
Staff shortage
Very caring and professional.
I loved the nurse who came to see me.
We are using their services for a few years and we have really positive experiences with them
We have to date been extremely satisfied with the level of expertise you provide in the care provided for my mother and also how easy it has been to interact with everyone concerning changes to scheduling etc. You are all a great team.
Good customer service overall.I'm very happy with the services
Excellent service
Great caregiver, great communication
The service was good, but the availability of the help was non existent
I have recommended Nurse Next door to a friend and family member. I appreciate how quickly someone can start having a care giver once set up and the care that goes along with this service is very good and important. I know it’s a brand that I can trust and the care givers abilities are matched to help with what ever is needed. Thank you so much.
I need your service. My NND lady is here when she is suppose to be, very pleasant and do far no complaints
You have visited twice and both times have been not prepared for what you have encountered. Both encounters you have only cleaned the wounds and not addressed any of the general foot health or maintenance in any way. Hoping things will improve.
Sonia was a super great PSW, she was supportive, patient, helpful,
I have received good service. Communication is very good
My parents are so pleased and happy with the help they receive from Violet! It gives me peace of mind they are getting some help when I can’t be there.
Quality care from staff and personnel that care
We don’t have enough for her to do
I like the nurses that have come, they were on time and of great help in all the areas that I need thank you
Some workers were interested and caring some not so much
Accommodating requests on short notice. Nice, approachable, accountable, and friendly staff.
I hv been satisfied with the nurses.
At the end of the day I paid $126 for nothing but promises. And had to pay $20 for a taxi because transportation was not available. Not your fault but as a pensioner it still cost me a lot of money for no services rendered.
Too many changes in personnel and too many time/date changes
Lack of employees for the location in which I live
Flexibility and friendliness of service. focus is on caregiving and companionship.
All of the staff is so helpful and accommodating, which is so important at a time when we are in such need. Arnnie and Jocelyn are wonderful!

Kind staff, very professional. Really great at listening to our needs .