- Phone: 780.737.4323
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1250 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff at office. Staff that came to stay with my mother were really nice. Thank you!!
She was very polite
Janna has been a godsend for my parents. She goes over and above what is expected and she's made my mom feel safe and cared for. She's always anticipating my mom's needs, she's empathetic, loving, and fun! I can't say enough about her. Thank you!!!
I had nurses accuse me of drug and alcohol abuse. I had nurse drag me out of my house because I had a friend monitoring me while consuming new sleep medication. Most of the "nurses" aren't nurses at all. They are house keepers or basically Amy random person who will show up. I will never ecommend or return to this service even if WCB does give me back my coverage. I had a nurse that I asked my typical welcome questions to who informed me that she was 18/19 years old and got the job because she had babysitting experience from when she was 14. This company is a joke and has treated me like one. There are wonderful ladies that work there and who have the training. However, be aware that when you hire their "nurse" you are most likely going to get someone who will retraumatize you or worse.
Respite for my Dad and Mom.
Very kind staff
Hard to get a worker and then my worker quite cause you guys couldn't give her work well my daughter was in the hospital and workers can call in 10 min before there shift but then I have to give 24 hrs notice...
Very pleasant and caring staff
excellent service.
no shows -
some reps that come do not perform the required duties
Sabrina has come twice and she was very helpful
The staff is very professional. Always patience,polite and punctual. The carigevers are attentive and know their duties well.
The caregivers/nurses are the best. They are very experienced in the job they are doing. They also will go out of their way in order to assist you. This is not the first time that I have had nurse next door to come in to assist me after a operation. I am very satisfied with nurse next door and I would recommend them to anyone.
very helpful, of the few helpers - Joan was the best, she could see things that needed to be done, without direction.
Thanks for the assistance
great care
you haven't give me time when you stop the service
I love the point that you never disappoint. Even in a short notice you send a nice care giver. We also like prompt correspondence and nice attitude of staff. 👍
compassionate service and care provided by the staff.
The workers sent was very friendly and helpful. I was very satisfied.
even though there were some hic cups i believe you try hard to look after my needs
We have had great service and wonderful care aides. Working with us .
Very responsive to our needs. Mother appreciates the help from qualified staff.
The Nurse Next Door worked very hard to find a caregiver willing to drive the distance to my home to assist me. When they sent Sonia it was like they had sent an Angel!! Sonia is the sweetest lady who can’t do enough to help me, she is so kind, patient and an amazing cook!!
Was helpful having somebody when I’ve been immobilized
Fantastic to deal with. Very helpful, everyone I spoke with was very efficient and friendly.
Due to your efficient service to clients. Sincerely yours First name removed Offor.
I have suggested many times. Pay your employees a liveable wage maybe with some benefits and you would retain the quality workers
Provides really good service. However, the morning people providing the service changes a bit more often I would like. Consistency with same person every day is best
They are co -operate and caring.
Estelle and Susan were punctual and very friendly. My small dog normally makes strange but within 5 minutes both ladies had Gypsy sitting on their lap or playing.