based on 445 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This is the first place that I have felt like Ruby was cared for in the same way she would have been at home. It’s hard to leave our 4-legged family members, but First name removed and the staff made it a soft place to land for us all! I hope to never board anywhere else again!
I love how my dogs are greeted when I drop them off. They are always so excited to see everyone (humans and BFFF's).
We love the friendly staff and all the activities they do with our pup Remy! She loves going there and we always have peace of mind knowing she’s cared for and having the best time!
The staff is very friendly, personable and seem kind to my dog :)
All I know is that my dog gets CRAZY excited when she realizes she's going to DogTopia, and then comes home happy and exhausted at the end of the day.
The Staff is friendly and very caring for our Siberian Husky.
They are also very willing to help.
We have been using Dogtopia for many years and love the staff. However, the last two times our dog has come home extremely ill with loose stools. She has had to go on medication and the first time we didn’t think she was going to make it. I thought it was just from another dog but the second time she also got very ill the same way. I’m wondering if the cleaning procedures have changed or changing the water, etc. She is never sick and both times have been this year and directly linked to her boarding.
Dogtopia is very convenient for me considering I work right down the road so when I’m working longer days and it’s easier for me to drop her off and pick her up, she seems to have a good time in there
Henry loves his time at Dogtopia North Austin. He comes home happy and exhausted from playing with his pals. I love that he is safe and loved by the staff. It's a win-win!
The staff always greets me with a smile and great attitude. They genuinely seem to care about the pets and observe and report information to me about my little guy.
My only recommendation is to have someone always at the front desk or have a bell on the counter. Drop offs & pickups take up to 15 minutes because the front desk is not staffed.
We have been taking our dog to Dogtopia of Haywood Road for over two years, and we couldn’t be happier!
We have a dog that is normally very anxious, but she is totally a different dog when she comes to play at Dogtopia! She absolutely LOVES all the dog coaches there, and gets so excited on the drive to Dogtopia when she recognizes landmarks along the way!
Our dog has also been boarded at Dogtopia of Haywood Road, and she is never hesitant on going back afterwards which speaks volumes as to how they treat her!
We would highly recommend Dogtopia of Haywood Road to anyone who wants to have their fur babies pampered and loved by professional and caring coaches!
Everything!
Easy check in and out, professional, safe and loving care. Dogs checked thoroughly for health and behavior.
First time ever and they were truly fantastic. So nice great with my puppy!
Friendly and they definitely take care of your pups and the pups love them
Everything! We’ve been loyal customers for 6 years. Our dog absolutely loves going, & the staff is very accommodating & always so kind.
Love the people who work there, my dog loves the people even more.
Very kind team members who care so much about my dog! They take such good care of her and very thankful for all they do for her!
I can tell the workers really love dogs. My dogs always return from boarding relaxed and happy and are excited whenever I drop them off.
The dogs are always taken care of well
It gives our pup that weekly socialization and a day for us to have time to ourselves, knowing that our fur-baby is in good hands:) The staff are always amazing and genuinely seem to care for our pup!!
Everything!!! Great team
Employees know my dog by name, her friends, and are always excited to see her. She loves coming in and playing, then is wiped out and happy when she comes home. Easy to book!
Everyone is exceptional! I know my dog likes it there because she’s eager to go through the door! I know she is well taken care of.
Excellent service !
Thank you for caring for our sweet dog while we are away and making her comfortable according to her unique temperament and personality. We appreciate that you surround her with compatible dogs to reduce her anxiety when we are away. ♥️🐾🐾
Our dog was irritated by small yappy dogs and the staff was unable to manage. Pets Mart could regulate her time with small dogs. We will not go back.
Great care!
Toby has a wonderful time when he visits. Staff is friendly and engaging. They are great about adding on spa services when asked during drop off.
I like that I can watch my dog on the webcam and that the staff knows my dog and are so friendly.
My dog loves it there. The staff is wonderful!