871 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff is very friendly and caring.
Clean, friendly staff, great location.
We loved it, Riley had a great time at your facility we watched on the web cam and she played most of the time. Very happy with Dogtopia and looking forward to more visits. The staff is very friendly and Riley made sure to say goodbye to all, until next time. 😊
Very nice & friendly staff who obviously love dogs.
The staff - wonderfully attentive, clean accommodations, flexible, our dog loves going each week.
More report cards to see how she is doing and to keep me at ease for boarding overnight where I don't have any visibility.
Great team! Only place I trust with me dogs! :)
Love having a place where my dog can socialize and play
The flexibility in drop off and pickup. The caregivers are wonderful
The staff is awesome. Customer service is great, other companies should have a look at this model.
Very happy with Dogtopia. Oh and my dog loves her visits.
friendly staff, my dog likes it there
I’m happy that my puppy is being taken care of he can’t wait to jump out of the car and get inside
The staff is so kind and makes every day at daycare unique and fun. From crafts, to Wellness Wednesday to Foundation Friday, there's always something for my pup Kevin to look forward to.
My dog actually enjoys going to Dogtopia. In his 11 years, this is the only place he's been happy to visit. The staff seems to genuinely care about our pets and I feel safe leaving him in their care.
I really like the app and how easy it is to request appts. I also like being able to view my dog during the day on the camera portion of the app.
Ellie loves attending Dogtopia - Pittsburgh East Side! She has an absolute blast with her friends. The staff are great - super friendly and Ellie loves to see them.
I love the personalized service and how they care so much about our baby Zipper. The staff and management are incredible and I would recommend Dogtopia 100%. My Springer is so excited as soon as we pull into the parking lot! This gives me great confidence that he is happy going.
My dog Fluffy loves it there. She’s always happy to go. The staff is so friendly. Love the webcam.
Very friendly staff, seem to really care about my dog, Chewie. When boarding over night, my instructions are followed very well. My dog is well taken care of, whether it's daycare and/or boarding overnight.
Love how friendly everyone is that I've come into contact with so far. Love being able to check in on my dog on the webcam. Love how clean they keep the play area. So far loving everything about Dogtopia!
The staff and clean facility. Safe environment to leave my dog for a day or longer.
The team at Dogtopia has been an absolute pleasure to work with. Everyone is courteous and takes the time to get to know dog and owners. The onboarding process was very easy and the app is an effective way to schedule and communicate with the team. We are very happy with our experience and, most importantly, so is our pup.
Very professional,they do such an amazing job on my Chow chow. All the ladies there are very sweet,and very friendly. My Chow Daisy actually likes going there to get her spa day.
The staff is so friendly and helpful. They want my dog to succeed and work with her (and me!) to make sure that she is happy and healthy and safe. They are flexible with our schedule. They are good about communicating if there are any issues.
Pleasant, professional staff.
Friendly staff and the connection they make with my dog. She loves seeing you all on daycare days!
It would be great to make sure there are multiple people at the front during busy drop off and pickup tines. I waited almost 10 mins one morning before anyone came to the front and took my dogs.
The last year or so has been very disappointing. High staff turnover, losing that personal feeling of everyone knowing you and your dog. No more Facebook posts. No heads up for events. Increased pricing and less flexibility. I am almost being priced out at this point, especially with boarding. If this continues, I may look elsewhere, which is a huge shame because I have been a loyal customer for almost 8 years and have referred numerous people here.
the front desk staff is always amazing. I love the dog handlers while my puppets is in daycare. she is always taken care of. I love the space. the dogs, the people. I feel safe bringing my dog to this location .
Great people, who are caring. They make sure the pups are happy and safe.