based on 649 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our dog received the best haircut she has ever had.
Everything about Dogtopia is the best. Great people who work there, I know I can trust them with Moose. He is always happy to go in and see everyone.
Friendly, helpful staff. And Coco is always excited to go there :)
Very friendly staff. That is specific to the Yorktown location!!!
Helpful to have the bath after the stay.
dogs are happy to go there and get exercise No complaints.
Great staff so caring
Very friendly customer service and clean facility. The front desk was very kind.
Love the people and the app. So easy and user friendly.
Very friendly and personable staff
We love Dogtopia! Hank is so excited to go to daycare, and I appreciate the staff so much.
Extremely responsive, flexible. Employee know my dog extremely well and my dog is always excited going to daycare.
Friendly, professional and transparent
Amazing care and amazing people!
Staff are always very friendly and willing to take last minute requests for boarding services. I like the webcams so that I can check in on my dog while I'm away.
Great staff. I know my pup is being cared for. Location is very flexible with changes and accommodating to our occasional special requests.
My dog Monty has some health concerns which require a little extra attention. The staff at Dogtopia Limeric give Monty that extra attention and make him very comfortable every time.
This gave us confidence to try overnight stay a couple of times and Monty came back very happy.
Pepper Ann loves playing with her friends
The staff knows her name and seems happy to have her visit
Everything 😊 the staff are number one in all they do. The care they have for the animals are their top priority and they also plan activities to keep the pups busy and engaged. Oakley is so excited before he gets to the door waiting to get in the playroom and see his friends. He also loves the staff.
There are options for treats and activities every month.
I am also confident in the safety and comfort of Oakley when he’s in the room and well looked after.
I want to thank Melissa for the special offered for unlimited members. That was really really nice of her to do that. Thank you so much. 😊
Thank you to all the staff and the day to day work you bring to make Oakley’s experience the best it can be. I am so thankful for all of you. 😍
I like that my dog is tired when she gets home and I feel like she is well cared for when she is there. The staff is friendly and I like that I can watch my dog on the cameras throughout the day. The communication is amazing! I can text and get an answer right away. Definitely a great choice for my dog and family.
We love Dogtopia! Cash looks forward to going there every day.
My dog is happy when we get there and when I pick him up. That tells me that he likes it and is treated well.
Great staff and facility.
Artemis enjoys. I like that she gets shedding and a bath
Ralph LOVES coming to Dogtopia of Bearden! The canine coaches are fabulous, and she adores them.
Murphy seems to enjoy his visits.
Great service from booking appointment to picking her up & they did great with my dog
Love that the dogs have human supervision all the time. The nap/rest time is probably good for both dogs and humans great interactive activities offered throughout the minth.
My dog has been going to daycare at Dogtopia for 9 months and we love it! They do a variety of activities with the dogs throughout the month and have a different lunch/treat option that fits the theme of the month or you can bring your own lunch! The dogs get a dedicated rest time part way through the day, which is perfect for puppy’s or older dogs! I also love the convenience of having grooming services on site so I can plan nail trims or ear cleanings around when she will be at daycare!
My dog is a shihtzu with long hair and a ponytail. I was never told her hair had to be loose whenever she was in daycare. I raised concerns from day one after I picked her up. I told the receptionist multiple times her hair cannot be in her eyes. As she is a brachicephalic dog with protruding eyes. The hair touching her eyes for 8 to 12 hours would irritate her her eyes with possibly causing a lesion. The next couple of times i raised the concern with her eues again, and was assured someone would help keep her eyes clear of the hair. That never happened. I was assured the next day, she could wear her hair clips. The next day she went to day care with hair clips. And I was sent a picture, with her hair loose again and I asked the receptionist where are the clips, she said they were towards the back of her head. I could not see them on the picture. When I picked her up there were no clips on her hair and her eyes were extremely red and irritated. I was lied to multiple times and this caused my dog to have irritation in her eyes for days. I had stated before if her hair was to be like that I wouldn't bring her back. The manager reviewed the chat and confirmed that I was lied to and refunded the money.